In the dynamic landscape California's cannabis retail, staying ahead of regulatory and tax requirements is paramount. As audit season approaches, many find themselves seeking clarity and direction to navigate the complexities of cannabis taxes and the ever-evolving legal framework of cannabis retail compliance. To address these challenges and equip dispensaries with the knowledge and tools needed for success, we hosted a webinar featuring cannabis tax experts. 

Cannabis Retail Taxes & Audit Webinar for California Dispensaries

Events Recap: HOF, MJ Unpacked, Metrc, Weed Week, 420, Meadowlands

Meadow POS at Events

Navigating New York's recreational cannabis market requires a POS system that meets regulatory demands and drives growth. Meadow rises to the challenge as the ultimate all-in-one platform, designed to optimize operations, streamline compliance, and boost sales.

Cannabis Delivery NY

Hall of Flowers has become the pulse of the Cannabis industry and trend curator it is today by focusing on these pillars.

Direct Access To Buyers
Elevated Experience & Vibes
Consumption & Sampling 

Hall of Flowers Ventura

Calling all cannabis dispensaries! Audit season is here, but facing it doesn't have to be daunting. We're bringing the tax experts directly to you for easy and effective strategies. In this comprehensive webinar, CPA Patrick Finnegan and Brian Duckett from CDFTA, answer your questions about preparing for and completing a successful audit.

Cannabis Retailers: How to Prepare for a Tax Audit 

You can learn more about Metrc's Retail ID here: https://www.metrc.com/retailid/

Metrc Announces Retail ID & Universal Product Catalog at User Exchange Events

Retail ID & Universal Product Catalog 
Announced at Michigan Metrc Roadshow

Retail ID & Universal Product Catalog  Announced at Michigan Metrc Roadshow

Baked by the River, an independent cannabis dispensary. At the helm are local residents, Jesse Marie and Cord – dedicated educators and activists who themselves were punished by the archaic systems that penalized both people and the plant.

Baked by the River New Jersey NJ

A way for products to go through the supply chain without the need to relabel them - just apply a single label at the point of production and it will follow that product through its life inside and outside of Metrc.

Seasonal Hiring

Ice Cream Truck Delivery, Mobile Dispensaries 

Abide Dispensary at BottleRock Napa 2024

A guide for cannabis events utilizing Ice Cream Truck delivery 

Abide Dispensary at Bottlerock Napa 2024

Hall of Flowers has become the pulse of the Cannabis industry and trend curator it is today by focusing on these pillars. 

High time for seasonal hiring

n the heart of Lambertville sits a historic firehouse with a new purpose: Baked by the River, an independent cannabis dispensary. At the helm are local residents, Jesse Marie and Cord - dedicated educators and activists who themselves were punished by the archaic systems that penalized both people and the plant. For over a decade, Jesse Marie, herself a medical cannabis patient, baked to serve other patients in her community.

Baked by the River Cannabis Retail POS New Jersey

Meadow in New York - Transforming New York Dispensary Retail

Cannabis Delivery in New York

Colleen C 

Optimize Your Cannabis Dispensary Operations with Thoughtful Staff Permissions Selection

Team Permissions Cannabis Dispensary Point of Sale

- Carefully Select Team Permissions to take better control of your Cannabis Dispensary

Retail ID and Universal Product Catalog Announced 

Metrc User Exchange Event Detroit Michigan

Colleen Costello

Lauren Sutton

Cannabis Events and Culture

Dispensary Inventory Management

Cannabis Industry Leadership

Cannabis Delivery

Cannabis Retail

Cannabis Compliance

<sidebar padding="no" side="right"> ![Bottlerock Napa Valley 2024 Line up](//images.ctfassets.net/6kwu1u6s8j23/70wX6fAal5Y61EAKOqeM0C/f2c0d8db65e5e3446070297054676078/bottlerock-napa-valley-lineup-2024-billboard-1240.webp) </sidebar>

#### What is [BottleRock](https://www.bottlerocknapavalley.com/)?

[BottleRock](https://www.bottlerocknapavalley.com/) is an annual music festival held in Napa Valley, California, celebrated for its eclectic mix of live music, gourmet food, craft beer, and premium wine. This festival draws top-tier musical acts and a diverse crowd, creating an engaging and lively atmosphere. Beyond the music, BottleRock offers a rich cultural experience with culinary demonstrations by renowned chefs, wine tastings from local vintners, and a variety of interactive activities. It's a celebration of art, food, and community, making it a must-visit event for music lovers and culture enthusiasts alike.

#### Revolutionizing Cannabis Sales with Meadow POS

In the dynamic cannabis industry, staying ahead requires innovation, adaptability, and a keen understanding of consumer needs. Meadow POS is at the forefront with its groundbreaking [Ice Cream Truck Delivery Service Model](https://getmeadow.com/features/cannabis-delivery), enabling dispensaries to bring their products directly to consumers, compliantly, in California and other markets like [New York](https://getmeadow.com/new-york), [New Jersey](https://getmeadow.com/new-jersey) and [Michigan](https://getmeadow.com/michigan). 

##### __This innovative service model was put to the test at the BottleRock country music festival on May 24, 2024, where Abide set up a mobile dispensary that thrilled festival-goers with convenience and quality.__

##### In this blog post, we’ll walk you through how Abide prepared for BottleRock, executed sales, and what it takes for anyone to replicate such a successful event __in 3 steps.__

<sidebar padding="no">  ![Abide Dispensary ](//images.ctfassets.net/6kwu1u6s8j23/6AxaUNJvaBEfYfMt7fhIwH/ffe6508ecdfc9646d66933a78cc19692/_M5A2582.jpg) </sidebar>

#### Abide Dispensary: Commitment to Quality and Community

[Abide Dispensary](https://abidenapa.com/shop/), located in Napa, California, is renowned for its commitment to quality, community, and customer satisfaction. Since opening in 2019, Abide has been powered by Meadow POS, offering a carefully curated selection of cannabis products, including flowers, edibles, vape pens, and prerolls, catering to both medical and recreational users. Abide's focus on education and personalized service ensures that each customer finds the right product to meet their needs. 

## On-Site Success at BottleRock 2024

#### **#1. Preparing for the Event:**

#### Marketing Initiatives: Creating Buzz and Driving Traffic

Abide’s success began long before the festival gates opened. They leveraged their website, text marketing, and word-of-mouth to build anticipation among their customer base. Flyers were distributed inside the dispensary leading up to the event, ensuring their loyal customers knew where to find them at BottleRock. This pre-event marketing strategy created a buzz, drawing attention to their unique setup and encouraging festival-goers to seek them out. By using both digital and physical marketing tactics, Abide ensured maximum reach and engagement, driving traffic to their mobile dispensary.

#### Streamlined Inventory Management

<sidebar padding="no" side="right"> ![Meadow POS and Delivery ](//images.ctfassets.net/6kwu1u6s8j23/10XM0I8bBcz1J6E1YNkSA6/6e9a89b2d78f1fd149dfa46fbc925d14/IMG_8167.jpeg) </sidebar>

Abide focused on offering a concise menu that featured the most popular categories, which made decision-making easier for customers. By curating a selective menu, they ensured that customers were not overwhelmed with options, so they could quickly find and purchase what they needed, enhancing the overall shopping experience. The focus on essential products ensured a concise and manageable menu for both staff and customers.

This streamlined approach simplified the shopping experience while preventing overstocking. By offering a limited selection of SKUs, Abide purchased only the necessary products, avoiding excess inventory for the event. With five years of BottleRock experience, Abide utilized historical sales reports to accurately determine the required quantities for a successful event. 

Abide was supported by [Happie Cannabis Products](https://www.livehappie.com/blank), featuring their line of 1/8ths and 5pack Preroll products.  

__Pro Tip__ 💡 One of the most common event pitfalls is over-ordering product and ending up with excess inventory. To avoid this, consider partnering with your product vendors. Establish agreements where vendors sponsor your booth and supply inventory before the event. Afterward, return any unsold items, ensuring you only pay for what was sold. Additionally, we've seen that brand ambassadors often join events to actively promote their products, boosting sales and enhancing the overall customer experience.

#### **#2. Setting up your Booth:**

<sidebar padding="no"> ![Abide Napa On-site Sales for Bottlerock 2024](//images.ctfassets.net/6kwu1u6s8j23/79iutA3DoVgYjDj1E4x3Qs/31d32dfbd6049d413bd674bdeab7be52/IMG_8172.jpeg) </sidebar>

Positioned strategically on the access road before the general admission area, Abide’s mobile dispensary captured the attention of thousands of festival-goers, providing them with a convenient way to stock up on their favorite cannabis products. The accessibility of the dispensary allowed attendees to easily purchase items like edibles, vape pens, and prerolls to enhance their festival experience. 

__Pro Tip__ 💡 An alternative to setting up outside of the event grounds is to collaborate closely with the event organizers to create an experience within the festival grounds itself. In previous years, Abide successfully executed this approach, integrating seamlessly with the event. However, due to new event guidelines this year, they were required to set up outside the general admission line

#### Effective Signage and Budtender Engagement

Clear signage outside and inside the booth, coupled with budtenders actively engaging with the crowd, directed attendees to the mobile dispensary. Budtenders also walked up and down the event entry gate, further promoting their presence and services. Abide invested in branded table clothes, outdoor tents, sandwich boards and signage to accomplish this task. 

<sidebar padding="no" side="right"> ![Booth Signage](//images.ctfassets.net/6kwu1u6s8j23/ccqolIo6ebHJwCPRkCXPA/d7ed00cd54632180ceb6337589af9278/IMG_8165.jpeg) </sidebar>

This proactive approach not only increased visibility but also provided an opportunity to educate potential customers about the products and services offered. The combination of visual cues and personal interaction created a welcoming and informative environment that drew in festival-goers.

#### Seamless Online Ordering with QR Codes

Innovative use of QR codes allowed guests to place delivery orders online effortlessly. These QR codes were strategically placed and highly instructive, guiding customers step-by-step on how to order. 

<sidebar padding="no"> ![QR Codes leading to the event menu](//images.ctfassets.net/6kwu1u6s8j23/7LXUPrlM5HQnFhZtnlElhP/adf1ed4421df368cbd329fd9caa8e8dd/IMG_8184.jpeg) </sidebar>

The Abide marketing team designed 4x6” and 12x12” postcards featuring a QR code linked directly to their online menu. These postcards were distributed throughout the crowd and provided essential details such as accepted payment methods, a map to locate their booth on the event trail, and information about the available products. This strategy ensured that attendees had easy access to all necessary information, enhancing their overall event experience.

Meadow’s fast and user-friendly [e-commerce solution, Menu Pro](https://getmeadow.com/features/ecommerce) played a crucial role, providing an exclusive menu based on the delivery address entered by customers, minimizing data entry errors. Meadow created a filtered embedded menu code that was placed on Abide's website, which pre-filled the delivery address for attendees, making it easy to order online.

This digital integration streamlined the ordering process, making it quick and convenient for customers to get what they needed. The ease of online ordering, combined with the efficiency of Meadow’s system, ensured that customers had a smooth and satisfying shopping experience.

#### __#3. Operations and Execution of Sales__

#### Efficient Packing and Secure Inventory Management

A dedicated packing station, equipped with a machine that printed packing tickets, ensured each order was handled swiftly and securely. Inventory was stored inside a van, accessible only to budtenders, and kept out of public view behind a gated fence. This setup not only maintained security but also facilitated a well-organized packing process. By having a designated area for packing orders, Abide could ensure accuracy and speed, minimizing wait times for customers. The secure management of inventory also reduced the risk of loss or theft, enhancing overall operational efficiency.

<sidebar padding="no" side="right"> ![Happy Abide Budtenders](//images.ctfassets.net/6kwu1u6s8j23/4yVQRey1KDw6JniR6kzIbF/b00362011971cfc310e4b6034c7dd660/IMG_8162.jpeg) </sidebar>

#### Happy Budtenders, Exceptional Service

Abide’s budtenders, equipped with registers, were ready to fulfill new delivery orders with just a few clicks on an iPad. Their enthusiasm and commitment to customer service elevated the entire experience, ensuring every guest felt valued and well taken care of. 

#### __The workflow looked like this:__
1. The customer placed an order online. Budtenders were available to help guide them. 
2. A packing slip printed in the secure packing area
3. A "packer" packed the order from the available inventory
4. The packer would walk the order to the Budtender at fulfillment
5. The Budtender would then scan the QR code on the packing slip which brought up the order for fulfillment on Meadow's POS iPad app
6. The Budtender would accept payment at the register

<sidebar padding="no"> ![Packing station](//images.ctfassets.net/6kwu1u6s8j23/2jLlkpSXLZINOQoPsaQPrB/4410aa2930bf8e593a8ae8a47b5f9dc7/IMG_8203.jpeg) </sidebar>

Happy and knowledgeable budtenders are crucial in creating a positive customer experience, as they can provide insights, answer questions, and assist with any issues. Having a streamlined process for fulfillment allows budtenders to focus on customer service and sales opportunities. 

#### Expanding your Reach with Ice Cream Truck Delivery

Learn more: [Mobile Cannabis Dispensaries: The Ice Cream Truck Delivery Model](https://getmeadow.com/blog/5-ways-to-boost-revenue-with-new-ice-cream-truck-dynamic-cannabis-delivery)

Meadow’s Ice Cream Truck Delivery Service Model allows dispensaries to set up mobile dispensaries anywhere, reaching untapped markets and providing unparalleled convenience for shoppers. This model not only expands a dispensary’s territory but also enhances its ability to serve customers in new and innovative ways. By bringing the dispensary to the customer, Meadow’s model breaks down geographical barriers and increases accessibility. 

This flexibility is also beneficial for events, festivals, and other high-traffic locations, where traditional brick-and-mortar stores may not be feasible. The Ice Cream Truck Delivery Service is a game-changer for dispensaries looking to expand their market reach and improve customer convenience.

<sidebar padding="no" side="right"> ![Booth Experience](//images.ctfassets.net/6kwu1u6s8j23/7ttBME1VHX0qIPRcIBEtfW/7b7e284b89e1af3cf1ce1f2092d0ed8d/IMG_8159.jpeg) </sidebar>

#### Maintaining Stock Levels and Compliance

To keep inventory levels optimal and ensure compliance, Abide used two vehicles to cycle between the dispensary and the on-site booth. This strategy maintained stock levels and adhered to all security measures, ensuring a smooth operation throughout the event. Regular restocking runs ensured that popular items were always available, preventing stockouts and disappointed customers. 

Compliance with California regulatory requirements like delivery ledgers were also a top priority, with strict protocols in place to manage inventory and transactions. 

Read more: [Important Regulatory Update: New California Cannabis Delivery Ledger Requirements & Steps for Compliance](https://getmeadow.com/blog/important-regulatory-update-new-california-cannabis-delivery-ledger)

<sidebar padding="no" side="right"> ![Roll a Joint](//images.ctfassets.net/6kwu1u6s8j23/1XgD6SPJMGTPLp62UlqiOc/59db5c725aa7b153179c0540811c1e48/IMG_8200.jpeg) </sidebar>

#### Consistent Branding and Messaging

Every aspect of Abide’s presence at BottleRock was carefully branded, from the booth tent and tablecloths to flyers and merchandise. Their own flower and preroll brand products were prominently featured, with the menu accessible via their website for future orders. This consistent branding resonated with festival-goers, reinforcing Abide’s identity and commitment to quality. By creating a cohesive and visually appealing setup, Abide ensured that their brand was memorable and easily recognizable. 

##### __Bonus: Enhancing the Experience with Complimentary Services__

Abide elevated the event experience by partnering with a joint-rolling service, offering festival-goers a complimentary and convenient activity. This interactive service was especially appreciated by attendees who purchased an eighth but preferred to smoke on the spot. This effort demonstrated Abide's dedication to exceptional service and creating memorable, engaging experiences for their customers.

### Why Meadow?

- __Ease of Use:__ We help dispensaries achieve operational excellence with easy-to-use, intuitive tools.
- __All-in-One:__ Sell more cannabis with less work, using Meadow's connected cannabis retail, delivery, eCommerce, payments, and CRM—designed to grow with you.
- __Unparalleled reliability:__ with 99.99% uptime since 2014, and 100% uptime on 4/20.

Meadow’s Ice Cream Truck Delivery Service Model is revolutionizing how dispensaries operate, providing the flexibility to reach new markets and deliver exceptional customer experiences. Abide Dispensary’s success at BottleRock 2024 is a testament to the power and potential of this innovative delivery model. As the cannabis industry continues to grow, Meadow POS remains at the forefront, helping dispensaries expand their reach and better serve their communities. By embracing this cutting-edge delivery model, dispensaries can enhance their operations, increase customer satisfaction, and drive growth in a competitive market.

<callout>[Download our Ice Cream Truck Delivery Guide](#dynamic-delivery-guide)</callout>

See how Abide Dispensary used Ice Cream Truck Delivery to enhance customer experience and streamline operations at BottleRock 2024

Abide Dispensary’s Ice Cream Truck Delivery at BottleRock 2024: A Cannabis Case Study

On May 21st, 2024, [Meadow](https://getmeadow.com/) sponsored a [Metrc](https://www.metrc.com/) User Exchange event in Detroit, MI. This event brought together licensees from across Michigan’s supply chain to hear directly from Metrc leaders about the future of cannabis Track and Trace.

<sidebar padding="no"> ![Meadow Sponsored CA Metrc User Exchange Event 2024](//images.ctfassets.net/6kwu1u6s8j23/54LKQ5ZpgjAwDVdkBMgBDg/9ba6111e42a06c958d9e30b82e9d0ef1/C59AD4F9-EA81-4633-8684-E366A1D2BE49_1_105_c.jpeg) </sidebar>

The main focus of the event was on recognizing areas for improvement, gathering user feedback, and sharing Metrc's roadmap of upcoming features.

This complimentary event offered a unique opportunity to learn from and connect with Metrc leadership, product experts, and local peers. 

##### If you missed it, here's a recap of what we learned:

Metrc, the market leader in cannabis track and trace systems, boasts over 400,000 users across the United States. Their commitment to maintaining this leadership includes enhancing performance, fixing bugs, and improving support and training.

To support their users, Metrc has added new videos and training materials to their website and posted all relevant bulletins for Michigan here: [Metrc Michigan Partner Resources](https://www.metrc.com/partner/michigan/). They have also expanded their support team to ensure faster response times when users encounter issues. For example, you can now read more about [Mastering Metrc: Expert Tips, Tricks and Shortcuts](https://www.metrc.com/mastering-metrc-tips-tricks-and-shortcuts/)

The insights shared in Detroit mirrored those from the User Exchange events held in California, demonstrating Metrc’s dedication to nationwide improvements and consistent support for the efficiency of the cannabis industry. Metrc’s ongoing efforts to listen to feedback and continually upgrade their system highlight their pivotal role in the industry’s growth and evolution.

For more details about the event, visit the official page: [Metrc User Exchange Michigan](https://www.metrc.com/metrc-user-exchange-michigan/).

The most exciting part of this event was the announcement of two major upcoming features: Retail ID and a Universal Product Catalog. These new tools are set to streamline operations and enhance user experience.

### Retail ID

![Retail ID Graphic ](//images.ctfassets.net/6kwu1u6s8j23/39sQyj4iOjqksdkvwYCcPQ/ea37700edd270ecb8b46a81ab07b61c8/Retail_ID_Graphic__2_.png)

Meadow has been working with Metrc on their new “Retail ID” concept since 2023, and what they are proposing is very exciting for cannabis businesses:

##### __A way for products to go through the supply chain without the need to relabel them - just apply a single label at the point of production and it will follow that product through its life inside and outside of Metrc.__

The need to relabel every single unit of product is one of the biggest pain points and costs we hear from retailers, and we’re grateful for the chance to work together on a solution. You can learn more about Metrc's Retail ID here: [https://www.metrc.com/retailid/](https://www.metrc.com/retailid/)

### Universal Product Catalog

We frequently hear from retailers that it can be impossible to track down a product photo or description, or even a brand’s logo, when adding a new product to their menu. We also hear from brands that some retailers don’t always upload pictures or product information that is available.

The end experience is bad for the brand, the retailer and the customer: incomplete menus decrease conversions and basket sizes, and can be confusing for everyone involved.

Metrc’s proposed product catalog would give brands a way to upload product assets like photos, descriptions or other product information, which can then be utilized by the retailer or viewed directly by the customer, saving a huge amount of time for everyone involved.

#### Also notably mentioned:

### CSV Improvements

<sidebar padding="no"> ![Metrc User Exchange Event in Irvine and Santa Barbara](//images.ctfassets.net/6kwu1u6s8j23/3kXLGGqkmO2PaX7EH5QGLb/a19164c5a3f0579832d340b09c905b41/B5A433C5-DA7D-40F1-87EA-45E40085C9C3_1_105_c.jpeg) </sidebar>

According to Metrc, nearly 100% of retailers use an integrated point of sale system like Meadow. Most cultivators do not use integrated software. This means roughly 70% of their users only interact directly with Metrc, rather than an integrated 3rd party. It also means that the only way to upload data is using CSVs.

For anyone uploading CSVs, the updates are huge: increasing the line cap from 500 lines to 10,000 lines, and showing which lines if any specifically caused an error when uploading (instead of rejecting the whole file). These changes definitely made some cultivators happy.

### Package History After Transfers

In the past, once a package had been transferred out of your facility you would lose all visibility into its history. Now Metrc has added a “Transferred” tab on the packages screen, so you can view a list of all pacakges that previously existed in your facility but have since been transferred out. This is live now.

##### Those are the main points Metrc shared with us. But what did the attendees share with Metrc?

### Ability to Search Across Multiple Licenses

Metrc users in Michigan expressed a strong need for the ability to search across multiple licenses simultaneously. Currently, users have to search each license individually to locate a specific package. This process is time-consuming and inefficient, especially for those managing multiple licenses. Implementing a multi-license search functionality would significantly streamline operations, saving time and reducing the potential for errors.

### Ability to Scan Packages to Confirm Package ID During Receipt

Another key request was for the ability to scan packages to confirm package IDs as they are being received. Distributors sometimes send the wrong UID/product, and intake doesn't always catch these mistakes. By enabling package scanning at the point of receipt, Metrc could help prevent these errors, ensuring that only the correct products are accepted and logged into the system. This would enhance accuracy and reliability in inventory management. Perhaps this will be resolved with the release of Retail ID. 

### Support for Package Expiration Dates

Users also requested that Metrc add support for package expiration dates, a feature already supported in other states. This functionality is crucial for maintaining product quality and compliance with state regulations. Including expiration dates in the tracking system would help licensees better manage their inventory, ensuring that products are sold before they expire and reducing waste. With Meadow POS, though, you can do this today with your inventory after it’s received in Metrc. 

### Longer Auto-Logout Time Limit

The current auto-logout time limit in Michigan is shorter than in other states due to requirements from the Cannabis Regulatory Agency (CRA) which can be frustrating. Users have requested that this time limit be extended to improve convenience and workflow efficiency. While Metrc has explained that the shorter time limit is a regulatory requirement, ongoing discussions with the CRA could potentially lead to a more flexible solution that balances security with user needs.

Metrc admits that in the past they’ve built almost exclusively for state governments, sometimes at the expense of the user. Much of the time, they do not have control of what they build and have to respond to legislation and regulation. However, at these events, Metrc spent most of their time focusing on hearing and understanding the priorities of licensees and users, and expressed their desire to work more closely with us to resolve pain points.

### In some cases, Metrc had to clarify what is a limit of their system and what is a limit of the point of sale or other software the licensee is using.

#### Here are 3 concerns we heard from retailers who are **not** operating with Meadow POS:

### #1. Significant Losses: A Need for Inventory Management Tools

One operator we spoke with reported over $2M in losses due to theft and shrinkage last year, underscoring the critical need for robust inventory management and permissions systems which allow operators to maintain tight controls over their products and foster an environment of accountability and trust.

**Cycle Counts is a tool included with Meadow, and we’ve seen it dramatically reduce theft and loss, ensure the right product mix on shelves, and smooth the transition to Metrc.**

##### **Here are some of the key features of Meadow's Cycle Counts tool:**

- Barcode scanning synced to an iPad or laptop for super fast and accurate counts.
- Count while you're open using our 'Conflicts' tab, which identifies any changes in inventory (i.e. if someone sells a unit while you are counting inventory, you can easily adjust for the sale).
- Easy delegation with allowances for multiple employees to do counts simultaneously.
Immediate loss/theft detection that notifies you of any discrepancy with your expected inventory.
- Metrc optimization with drop-downs for counting within Metrc packages.
- Other smart features, including: notes to record if a product was lost, found, damaged, moved, etc; manager review and approval settings; and summary reports with missing products and conflicts.

### #2. The Meadow Difference: No More Negative Packages

Another frequently mentioned problem that doesn’t exist in Meadow is negative packages. Many retailers shared their struggles with other point of sale systems reporting on the wrong package tag until it goes below zero, resulting in a negative package count. This issue can be a significant challenge to untangle and fix, causing disruptions and inaccuracies in inventory management. What is a negative package, anyway? Negative inventory is impossible! 

Metrc itself won’t stop packages from going negative, but your inventory and point of sale system should never allow that. Users reported that these negative package issues often stem from system errors or incorrect data entry, leading to confusion and extra work to reconcile inventory discrepancies.

At Meadow, we’ve designed our system to prevent negative packages entirely. Our POS software ensures that inventory levels are accurately tracked and updated in real-time, so you never have to worry about packages going below zero. This reliability is critical for maintaining accurate inventory records, streamlining operations, and ensuring compliance with regulatory requirements.

### #3. It’s Currently Possible! Finish Packages via Metrc’s API

One of the most requested features, “finish a package via the API,” has been live with Metrc for a long time, and Meadow uses this feature every day. If a package reaches a quantity of zero, Meadow finishes the package for you in Metrc automatically. If your system doesn’t do that, talk to us :) It’s not a Metrc limitation.

### The High Cost of Low-Cost Solutions

Operators expressed frustration with inexpensive solutions leading to larger, more costly problems down the line. The sentiment "cheap solutions are expensive problems" was a recurring theme, emphasizing that initial savings could lead to significant expenses in terms of functionality and reliability.

While some new operators choose a POS software system on price alone, you’ll soon discover you get what you pay for. For instance, if your sales data is not being accurately reported to Metrc, or your tax calculations are not accurate, you may end up with an expensive compliance mistake or tax liability which requires hiring specialized consultants or comes with large fees and audits to untangle, which ends up creating a big headache. Read more about How to Choose a Cannabis Dispensary POS System

<callout>[Learn more about Meadow POS](#upgrade-now)</callout>

![10 Years experience growing successful dispensaries](//images.ctfassets.net/6kwu1u6s8j23/3ZxojdAhnbR6ovfkCmj6WA/b72107c49f3370b17573f7cbed54012b/Years_experience_growing_successful_dispensaries.png)

### What’s next for Meadow?

At Meadow, we're committed to ongoing collaboration with Metrc to enhance the retail experience for our clients. We’re excited about the new features on the horizon and are always open to hearing your suggestions for further improvements. Your feedback is invaluable, and we ensure it reaches Metrc during our regular sync-ups.

### Coming Soon: Deli-Style Functionality

Meadow currently supports pre-packaged flower workflows at the point of sale. We are in the process of building support for scale-integrated deli-style operations. 

Deli-style means flower is weighed out from a clear storage container for each purchase, providing a more personalized and flexible shopping experience. In contrast, pre-packaged flower is weighed out and packaged ahead of time, ensuring consistency and convenience. 

We understand that Michigan operators should have support for any retail model, and we are working on these updates as we expand through Michigan’s market. At Meadow, we take user feedback and turn it into key features, and we look forward to sharing these updates with our clients.

Read more: [Meadow expands beyond California, bringing its cannabis point of sale platform to Michigan, Tech Crunch](https://techcrunch.com/2022/08/26/meadow-expands-beyond-california-bringing-its-cannabis-point-of-sale-platform-to-michigan/)

### You asked, we built it: Trade Sample Management Tools

Among the issues raised at the event, trade samples were a prominent topic, primarily because all license types can interact with them, leading to potential friction. The main confusion arises from the inconsistent use of the "trade sample" flag in Metrc by different brands and distributors.

__Trade samples are:__

- No tax applied
- Limited in quantity by regulations
- Can only be given to employees of the licensee
- Marked with a briefcase 💼 tag in Metrc
- Must be removed from inventory using a package adjustment with the reason “trade sample” and the recipient’s details recorded

__In contrast, penny samples are:__

- Taxed
- No limits in regulation
- Can be sold to employees or customers (purchase limits apply)
- Reported to Metrc as sales, not package adjustments

In Meadow, you can manage trade samples and remain in compliance without having to manage these packages in Metrc or incorporate them into a sale. Our tools ensure compliance, organization, and ease of use, allowing you to focus on running your business smoothly and efficiently.

<callout>[Book a demo](#upgrade-now)</callout>

#### Don't take our word for it, [see what our customers are saying about us on G2](https://www.g2.com/products/meadow-meadow/reviews#reviews). 

Metrc announced updates for Michigan Retailers that will impact the entire supply chain. 

Michigan Metrc User Exchange Event: Retail ID & Universal Product Catalog Announcement 

### Navigating the Expanding Cannabis Landscape in New York

As New York opens its doors to the legal cannabis industry, a new and exciting market opportunity emerges for retailers and entrepreneurs alike. The Empire State, known for its vibrant culture and innovative spirit, is now poised to become a major player in the cannabis sector. With legalization comes a unique chance for existing retailers to expand their footprint and for new delivery businesses to carve out their niche in this burgeoning market.

#### Fast delivery where your customers need it

Experience Meadow's Dynamic Delivery, an innovative method that transforms your customer interactions and sets you apart from competitors who rely on traditional delivery methods.

#### Scale Operations and Expand Margins
Dynamic Delivery is a low-cost way to scale your operations and expand your margins. By using mobile dispensaries, you can serve a wider area without the need for additional brick-and-mortar locations. This flexibility allows you to optimize resources and maximize profits.

<callout>[Download the Meadow Ice Cream Truck Delivery Guide](#dynamic-delivery-guidebook)</callout>

### How to Start a Delivery Service in New York

Starting a cannabis delivery service in New York offers the potential to tap into a diverse and dynamic customer base, from the bustling streets of Manhattan to the quieter neighborhoods upstate. This guide will walk you through the essential steps and considerations to launch a successful delivery service, ensuring you navigate the regulatory landscape with ease and position your business for growth. 

Whether you're a seasoned retailer or a newcomer eager to enter the cannabis industry, this is your moment to seize the opportunities that New York's legal market has to offer.

#### Key Requirements to Start a Cannabis Delivery Service in New York

For retailers looking to expand their operations or new entrants seeking to establish a delivery-only business, here are the five essential points from the CAURD Delivery Guidance to get started:

##### __Delivery Authorization__

- Secure final approval from [Conditional Adult-Use Retail Dispensary (CAURD)](https://cannabis.ny.gov/caurd) office to start delivery operations.
- Temporary delivery-only locations are permitted for up to 12 months.

##### __Compliance with Direct to Consumer Sales__

- Engage in direct sales to consumers only, with no wholesale or business-to-business transactions allowed.
- Products must be sourced from licensed distributors and orders accepted online or by phone from customers 21+.

##### __Inventory Management__

- Implement a real-time inventory tracking system compatible with the Office of Cannabis Management’s requirements.
- Maintain accurate records of all transactions and inventory adjustments.

##### __Secure Transport and Delivery__

- Ensure all cannabis products are securely transported in enclosed, locked containers.
- Deliveries must be made only to physical addresses within New York State.

##### __Staffing__

- Only workers who are at least twenty-one years of age can transport cannabis products in any way or fulfill delivery orders. Workers can be at least eighteen years of age provided that they do not fulfill such customer-facing roles.
- Ensure thorough background checks for all delivery personnel.  Provide comprehensive training on compliance, safety protocols, and customer privacy.

##### __Robust Security Measures__

- Develop and maintain a comprehensive security plan, including alarms and video surveillance.
- Secure all entrances and ensure surveillance footage is retained for at least 60 days.

For more detailed information, please refer to the full [CAURD Delivery Guidance document](https://cannabis.ny.gov/system/files/documents/2023/07/caurd-delivery-guidance.pdf).

### Why should I choose Meadow for my New York Dispensary POS? 

Meadow is ideal for New York dispensaries because of our deep understanding of the unique cannabis market and regulations within the state. Our platform's omnichannel sales capabilities, from delivery to in-store experiences, are designed to meet the diverse needs of New York's customers, providing a seamless and efficient shopping experience across all touchpoints. 

By choosing Meadow, you're selecting a system that not only meets today's needs but is also geared for future growth, making it the smart choice for New York dispensaries looking to stand out in a dynamic market. [Learn more here.](https://getmeadow.com/new-york)

<figure>
  <video-player url="https://www.youtube.com/watch?v=9G3GGUhw7Vw" width="560" height="315"></video-player>
  <figcaption> Experience Meadow's Dynamic Delivery, an innovative method that transforms your customer interactions and sets you apart from competitors who rely on traditional delivery methods. </figcaption>
</figure>

## Getting Started with your Cannabis Delivery Service

### Choose your Delivery Service Model 

Launching a cannabis delivery service in New York requires more than just understanding the basics. At Meadow, we understand that efficiency and simplicity are the cornerstones of success in this dynamic industry. As you take your first steps, it's crucial to grasp the different operation types available to you. With our software, not only do you automate operations, but you also optimize your logistics, enabling you to prioritize business growth and customer satisfaction. 

#### Dynamic Delivery (aka Express, Trunk by Trunk, or "Ice Cream Truck" Style Delivery)

A vehicle gets packed with up hand-selected inventory. Customers within the designated delivery zone for that vehicle can shop from that limited inventory. Orders get packed from the vehicles and dispatched with dynamic delivery without the need to return back to the shop. 

#### Hub and Spoke Delivery (aka Standard or "Pizza" Style Delivery)

Orders come into the central dispensary or inventory location. Orders are packed and sent out to customers via a delivery driver. 

#### Hybrid Model

A mix of Hub and Spoke and Dynamic Delivery; delight customers by letting them choose their own experience. When they land on your website, they can decide if they prefer a wider selection or speed. 

### Order Inventory & Maintain Stock Levels

When launching a new delivery business, it's crucial to manage inventory wisely to avoid overstocking and unnecessary expenses. Start by closely monitoring sales trends and using reports and insights to guide your purchasing decisions. 

By keeping a close eye on what products are selling well and which ones aren't, you can adjust your inventory levels accordingly, ensuring that you always have the right products in stock to meet customer demand. Avoid overordering initially by monitoring sales trends closely and utilizing reports and insights. 

### Inventory Management Tools

Meadow provides actionable data to optimize inventory, helping you make informed purchasing decisions and manage stock levels efficiently. With premium inventory velocity, you can use data on inventory days on hand, projected stock depletion, and product expiration dates to strategically discount products and increase revenue while reducing costs. Additionally, Meadow's real-time cycle count functionality ensures accurate inventory auditing, reducing theft and maintaining alignment between physical inventory and POS inventory.

![Inventory Management Software](//images.ctfassets.net/6kwu1u6s8j23/c5R0Rsd9X1tOjJiJbeUdS/cd91c6d13885044264c0837b59971af8/cannabis_delivery_software__dispatch.png)

### Train & Hire your Team 

When hiring delivery drivers, prioritize candidates with experience, clean driving records, and valid licenses. Conduct thorough background checks to ensure reliability. By investing in proper training and hiring practices, you'll build a delivery team that delivers exceptional service while maintaining compliance and safety standards.

Prioritize comprehensive training for new dispatch or delivery drivers to ensure they're well-prepared for the role. Meadow offers Meadow Mastery, providing free cannabis retail courses tailored to delivery operations, simplifying the training process. 

Read more: [Budtender Training Best Practices for your Dispensary](https://getmeadow.com/blog/how-to-create-a-new-hire-training-and-onboarding-plan-for-your-dispensary)

### Create your Delivery Zones

A delivery zone is a defined geographic area where your delivery service operates. When customers input their address on your online menu and fall within a delivery zone, they can proceed to place an order. In Meadow, you have the flexibility to define your zones by free-hand drawing or importing predefined areas, such as ZIP codes, cities, counties, or tax jurisdictions.

### Customize your Operations

Utilizing zones in Meadow provides access to advanced settings, allowing for further customization of your operations. For instance, zones closer to your shop can offer delivery without additional fees, while zones requiring longer driver commutes may include minimum order requirements or delivery fees. Moreover, as your operations expand across different localities, you can set specific tax rates to ensure accurate taxation for each delivery location.

### Launch your Website 

<sidebar padding="no">
  ![E-commerce solution for your Cannabis Dispensary](//images.ctfassets.net/6kwu1u6s8j23/3PrgnkvudDhVlwXZq1gLlK/51e2f68f1a578c73628e1f8935f00633/1.jpg)
</sidebar> An online menu with live inventory updates is essential for modern businesses, especially in industries like cannabis delivery. It enhances customer experience by providing real-time product availability, reducing frustration from out-of-stock items. By integrating inventory updates directly into their website, businesses can save time and resources that would otherwise be spent manually updating inventory levels. In today's digital marketplace, having a dynamic online menu is key to staying competitive and meeting customer expectations efficiently.

#### Meadow's Menu Pro

Elevate your online presence with Meadow's Menu Pro, designed to optimize your website for peak performance and seamless integration with your delivery operations.

- __Easy Menu Color Customization:__ Tailor your menu to match your brand's aesthetic with simple color customization options.
- __Lightning-Speed Performance:__ Experience lightning-fast loading times to keep your customers engaged and browsing smoothly.
- __Unique URLs for Every Page:__ Each page on your website receives its own distinct URL, enhancing navigation and search engine optimization.
- __Seamless Integration & Implementation:__ Meadow seamlessly integrates with your existing systems and can be implemented with just one line of code, streamlining your website setup process.

When choosing your point of sale system, consider Meadow's all-in-one solution that covers your website needs without additional monthly fees. With Meadow, you can effortlessly host your live inventory on your website using a single line of code, ensuring accurate product availability and enabling customers to place orders online with ease. 

### Partner up with Support from Other Integrations

Whether you're starting with integrations from the get-go or adding services as your delivery business grows, API integrations are essential for maximizing efficiency and streamlining operations. By leveraging Meadow's integrations, you can eliminate manual data entry and simplify your daily operations. 

Say goodbye to time-consuming tasks and errors with systems that seamlessly sync data across platforms, automating previously labor-intensive processes. Craft your custom tech stack by selecting from our range of best-in-class solutions, tailored to meet the specific needs of your delivery business. Say hello to streamlined operations and unlock the full potential of your delivery service with Meadow's integrated support. Learn more about our __API Integration Partners__ [here](https://getmeadow.com/integrations). 

<callout>[Download the Meadow Ice Cream Truck Delivery Guide](#dynamic-delivery-guidebook)</callout>

### Meadow + Onfleet for Smarter Cannabis Delivery Logistics

Our two-way Onfleet and Meadow integration makes it easy to manage orders, optimize traffic routes, assign and schedule deliveries, track driver locations, communicate with customers and review delivery data.

<figure>
  <iframe width="560" height="315" src="https://www.youtube.com/embed/n0dU9J9_eOM" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
  <figcaption>In this webinar with special guest Robert Fierro from Onfleet, we review how the right cannabis delivery software can optimize your business, help you seamlessly navigate state and local regulations, communicate with customers, and scale your operations. </figcaption>
</figure>

Read more blog posts about [Meadow's Cannabis Delivery POS Software](hhttps://getmeadow.com/blog/tags/cannabis-delivery)

Don't miss out on this opportunity to expand your territory, boost your sales, and stay ahead in this new market.

How to Start a Cannabis Delivery Service in New York

With spring in full swing, it’s a perfect time to reflect on the recent [cannabis industry events](https://getmeadow.com/blog/tags/cannabis-events-and-culture) that Meadow has been a part of over the past couple of months. From Hall of Flowers in Ventura to MJ Unpacked in New Jersey, the CA Metrc Roadshow, SF Weed Week, and the 420 celebrations, each event has offered valuable insights and experiences.

We’ve gathered some key takeaways from these events that we’re excited to share with you. Dive into our in-depth posts and photo galleries for the latest in the world of cannabis events.

##### **Key Takeaways from Hall of Flowers, MJ Unpacked, Metrc Roadshow, SF Weed Week and 420.** 

<sidebar padding="no"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/2EDSaXSZJB4JQL7zASD6JR/3c9959067fc8573eda68f4e94fffd350/240313_-_Hall_of_Flowers_Ventura-12.jpg) </sidebar>

## **Hall of Flowers** 

At [Hall of Flowers](https://www.hallofflowers.com/) Ventura, Direct Booth Sales were the star of the show. No waiting in long lines. No lost sales. Fast, easy transactions on the spot. We loved partnering with Hall of Flower once again to power the Direct Booth Sales with [Meadow’s POS](https://getmeadow.com/), for quick, seamless transactions and compliance. This speed and efficiency elevated the entire HOF experience for brands, retailers, and customers alike. With so much to do and see, no one has time for lines and slow processing. 

<sidebar padding="no" side="right"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/7cbDVK4llzryhlR9WApc2h/56664c4df29be983b09cb2de9ca8d7ff/DSC00955.JPG.jpg) </sidebar>

The event showcased a range of high-quality flower strains, from exciting new varieties to beloved classics, reflecting a trend towards unique "gas candy" flavors and premium indoor-grown products. Smaller, owner-operated booths highlighted a shift towards more intimate and authentic interactions, emphasizing lean operations and direct founder involvement.

<sidebar padding="no"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/6Fl0z9D3Lto7FEx6c9P9Md/387fc4a1b46fce08681cd9490238d3fa/240313_-_Hall_of_Flowers_Ventura-66.jpg) </sidebar>

Sustainability was another focal point, with discussions around the environmental impacts of disposable vapes and the push for more sustainable practices in hardware production. The thoughtfully designed outdoor spaces enhanced networking opportunities and allowed for more organic interaction and consumption, making the overall atmosphere more enjoyable and productive.

__For more, check out our Hall of Flowers Recap & Photo Gallery__ 📸 [*Hall of Flowers 2024: Insights and Innovations from Ventura, CA*](https://getmeadow.com/blog/hall-of-flowers-2024-insights-and-innovations-from-ventura-ca)

<sidebar padding="no"> ![MJ Unpacked New Jersey](//images.ctfassets.net/6kwu1u6s8j23/3KCkmzPOKGXEUPOIp1jEUR/566f5a85c0c88712cfe696fe62b2d2f6/PXL_20240410_170006769.jpg) </sidebar>

## **MJUnpacked New Jersey**

At [MJ Unpacked](https://mjunpacked.com/) in New Jersey, Meadow's presence was felt as we engaged in meaningful conversations with dispensary operators and delivery services. Stationed at Booth #703, Ryan Bush, Meadow’s Head of Sales, and Wally Wong, Meadow’s Senior AE, shared insights and gathered valuable feedback from a diverse range of cannabis professionals. These discussions revealed common challenges and successes across the industry, particularly in the newly opened New Jersey and New York markets.

<sidebar padding="no" side="right"> ![MJ Unpacked New Jersey 2024](//images.ctfassets.net/6kwu1u6s8j23/6BwDEc0WgAkqGiDHmrqswO/7915ad55a4e970953132bd5de9683ea5/1C35FED6-B7ED-4DC0-B0B2-3FB9FE0157BE_1_105_c.jpeg) </sidebar>

The key takeaways from our interactions include the growing importance of scalability and flexibility in cannabis retail operations. Operators expressed a need for systems that can easily expand to accommodate multiple locations and varying state regulations. Meadow's POS system was highlighted for its adaptability and compliance features, making it an important tool for those looking to streamline their operations while staying compliant with state laws.

Additionally, the event underlined the significance of data-driven decision-making in optimizing product offerings and customer engagement strategies. By leveraging real-time data, operators can better understand consumer preferences and adjust their inventory and marketing efforts accordingly. This approach not only enhances customer satisfaction but also increases operational efficiency.

<sidebar padding="no"> ![Metrc Roadshow in California](//images.ctfassets.net/6kwu1u6s8j23/1NGHeSyeQUuH80Q1jJqvQM/97cb8228e7c3ec70374a5a8b66ecd8cf/IMG_7989.jpg) </sidebar>

## **CA Metrc Roadshow**

The [CA Metrc User Exchange](https://www.metrc.com/california-user-exchange/) toured through Santa Barbara, Irvine, and Santa Rosa, showcasing its renewed commitment to cannabis operators by emphasizing its dedication to fostering deeper, more open communication. Their focus was clear: listen to operators, understand their challenges, and refine the system to meet their needs more effectively. 

##### __Here are some of our key takeaways: __

- **Significant Losses Highlight Inventory Management Needs:** One operator we spoke with reported over $2M in losses due to theft and shrinkage last year, underscoring the critical need for robust inventory management and permissions systems which allow operators to maintain tight controls over their products and foster an environment of accountability and trust.
- **The High Cost of Low-Cost Solutions:** Operators expressed frustration with inexpensive solutions leading to larger, more costly problems down the line. The sentiment "cheap solutions are expensive problems" was a recurring theme, emphasizing that initial savings could lead to significant expenses in terms of functionality and reliability.
- **Cycle Counts FTW:** We loved seeing our client [Off The Charts](https://www.offthechartsshop.com/) and hearing about the results they’re seen since implementing regular cycle counts in Meadow, which can be performed during the day without disrupting operations. This has not only improved inventory accuracy but also increased trust in both the information and the employees handling it.

##### __Metrc also unveiled some exciting new updates, including:__ 

<sidebar padding="no" side="right"> ![Metrc Retail ID](//images.ctfassets.net/6kwu1u6s8j23/52o3022JoqZ0SQoA3AnFwG/3eb9691b402e77d17bad764b93a6b70d/Untitled_design_-_2024-05-13T132330.849.png) </sidebar>

- **Retail ID**: Metrc is introducing [Retail ID](https://www.metrc.com/retailid/), a new solution to streamline product labeling. This will be a game-charger for retailers as they will no longer need to relabel every unit of product 🎉 instead, a single label will be affixed to each unit at the point of production and it will follow that product through its life inside and outside of Metrc.
- **Universal Product Catalog**: Tired of scrambling to find product information or images when updating your menu? Metrc’s proposed Universal [Product Catalog](https://catalog.metrc.com/) will provide a centralized platform for brands to upload product assets, saving valuable time and ensuring a smoother customer experience.

__For an in-depth look at the latest Metrc updates and feedback, check out our article: __*[Metrc Announces Retail ID & Universal Product Catalog at User Exchange Event](https://getmeadow.com/blog/metrc-announces-retail-id-and-universal-product-catalog-at-user-exchange)*

<sidebar padding="no"> ![SF's First Weed Week 2024](//images.ctfassets.net/6kwu1u6s8j23/3gA3wIu1JORaiReu1HmJqn/76ef452b1843ca7e1d832e8b07225090/240414_-_SF_Weed_Week-12.jpg) </sidebar>

### **SF Weed Week**

In the lead-up to 420 we celebrated the first-ever [SF WeedWeek](https://sfweedweek.com/), which transformed San Francisco into a focal point for cannabis aficionados, the canna-curious, and industry professionals alike. SF Weed Week was a celebration of the fine art of California cannabis with a curated, week-long series of citywide activations in the run-up to 420. __Here’s a line up of the events Meadow co-hosted:__

<sidebar padding="no" side="right"> ![SF Weed Week 2024](//images.ctfassets.net/6kwu1u6s8j23/1F7ASlq5MHRf7ycBCT7sOU/aaa9a81447d970d74d5d35213ac84902/240414_-_SF_Weed_Week-28.jpg) </sidebar>

- **Genetics Showcase with Cipher:** We gathered at Meadow for an exclusive release of Blueberry Banana x Grape Gas from [Cipher Genetics](https://www.cipher-genetics.com/), and saw incredible flowers from leading breeders like Purple City Genetics and Uncle Dad Vibes who unveiled their latest genetics. The vibes were high, and so were we.
- **B2B Farmers Showcase:** On Wednesday, April 17th, we hosted an industry-only B2B Farmers Showcase where growers, buyers and budtenders showed off their favorite strains, discovered new brands, and sampled some of the best cannabis in NorCal.
- **Happy Hour:** On Friday, April 19 we gathered at Meadow HQ to kick back and relax with our favorite buds before the 420 festivities kicked into high gear.

<sidebar padding="no"> ![2024 SF Weed Week](//images.ctfassets.net/6kwu1u6s8j23/1wv93f73A3ifInaxnK1UL5/6b86912ab8ad2554a634afadb97ad7cf/240414_-_SF_Weed_Week-13.jpg) </sidebar>

420 represents a peak moment of visibility and celebration in cannabis. It’s an opportunity to reflect on how far we’ve come and celebrate the strides we’ve made. 

It hasn’t been easy, but we’re still here. This year, we were particularly excited to bring the community together through curated experiences that honor the plant, the industry, and the people around it.

__Read more about the Farmers Showcase here:__ *[Celebrating ‘the Best Weed in the World’ at SF Weed Week Farmers’ Showcase](https://www.linkedin.com/pulse/beyond-thc-celebrating-best-weed-world-sf-week-farmers-david-hua-vqgkc/?trackingId=DD3uOIKWTOqVMRGFUsp10g%3D%3D)*

<sidebar padding="no"> ![Meadowlands 2024](//downloads.ctfassets.net/6kwu1u6s8j23/6EtCEwwBG8d7xonUXww5yv/2d402ba0968818abfa7b4bbaea4ca412/20230928-Colwell-Meadowlands-9AC0066.jpg) </sidebar>

##### The next big event...
## **Meadowlands 2024**

From Monday, September 30, to Thursday, October 3, we're gathering in the redwoods to activate the community, foster new relationships, and replenish our internal wells. We'll dive into the challenges of the last year, spark new ideas, forge relationships, and prepare for cannabis under Schedule III.

This year, we've chosen a Monday to Thursday schedule to blend work, community, and rejuvenation seamlessly. With WiFi available at Camp Navarro, you can bring your team and keep up with work commitments while immersed in the tranquility of the redwoods. 

<callout> 🌟 **[Get your Meadowlands 2024 tickets HERE](https://www.eventbrite.com/e/meadowlands-2024-tickets-898187752747?aff=oddtdtcreator&utm_campaign=Meadowlands&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8bwYAOTTsMLkU_XWfLl7e3mvI8E9O4NcQzK2eAg2RAFJPIA60cJARysyR-8oLFK_gWYUBY)**
 🔐 **Password**: together </callout>

<sidebar padding="no" side="right"> ![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/2FI6OaKW8qOXzMwJqQhp3D/c7d5fe616ca290ac90261a8f1ebfc9af/20231001-Colwell-Meadowlands-A9C3944.jpg) </sidebar>

Never been to Meadowlands? We're sharing a collection of [photos, stories, and highlights from last year's Meadowlands](https://www.linkedin.com/pulse/its-official-meadowlands-2024-david-hua-0yfve/?trackingId=c1NyL%2BjtSYy11PiakQQnPQ%3D%3D).  Whether you’re a Meadowlands OG or just curious to understand what it's all about, check out the experience and magic of cannabis camp in the redwoods.

<sidebar padding="no"> ![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/4ksb6arCNFkSG8XszdHllq/e317af651d700bf9350d1f088303672a/20230929-Colwell-Meadowlands-9AC1725.jpg) </sidebar>

Reflecting on the incredible events of the past few months, it's clear that the cannabis industry is evolving. From the innovation and efficiency showcased at Hall of Flowers, to the insightful conversations at MJ Unpacked, the dedicated efforts of the CA Metrc Roadshow, the vibrant celebrations during SF Weed Week, and the anticipation of Meadowlands 2024, we are witnessing a dynamic blend of growth, engagement, and cultural celebration.

As we continue to navigate this exciting landscape, we're committed to sharing our experiences and learnings with you. Stay tuned for more updates and insights as we journey forward together, fostering a thriving and connected cannabis community.

Dive into our learnings and photo galleries for the latest in the world of cannabis events.

Celebrating Cannabis: Lessons from the Front Lines

This year marked Meadow's 7th anniversary at the [Hall of Flowers](https://www.hallofflowers.com/), held for the first time at the Ventura County Fairgrounds. Reflecting on our experience, it’s clear that the cannabis industry continues to evolve rapidly, with innovation and community at its heart. 

The highlight for us was seeing how technology is making selling cannabis easier and faster each year. At HOF Ventura, [Meadow’s POS system](https://getmeadow.com/) brought the same efficiency and speed to direct in-booth sales as it does to our top dispensary partners, eliminating wait times and making it easy to buy products on-the-spot. 

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/4FdHcD520iEtgTpsuHQE1H/f7cc3b3d4e18a3879ae22c2e76784f0a/Hall_of_Flowers__2_.png)
![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/2fzBTPfyks9zf6UQWycNic/c5ad2bc73ed2581761f2dbdb9c2ce785/Hall_of_Flowers.png)

###### Pictured 📷 Meadow POS In-Booth Sales at both [Ojais Finest](https://ojaisfinest.com/) and [Cookies](https://cookies.co/) alongside Ryan Bush from [Meadow POS](https://getmeadow.com/) and [Stately Distribution](https://statelydistribution.com/)'s Booth

This efficiency meant everyone could spend more time enjoying the event—exploring new products, connecting with people, and experiencing everything Hall of Flowers had to offer without the hassle of standing in line. We also observed exciting trends in product innovation and sustainability, which are shaping the future of the cannabis industry. 

### Here’s a breakdown of what we learned and what it means for the future of retail and B2B cannabis events.

## **Direct Booth Sales: A Game Changer**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/2AkVyCs3Ubnr8SGn1e8cye/dc5ca206b062b99d9d876e182b7ff902/Hall_of_Flowers__3_.png)

###### Pictured 📷 Meadow POS In-Booth Sales at both [Seven Leaves](https://www.sevenleavesca.com/) and [Ojai's Finest](https://ojaisfinest.com/)

One of the standout features at the Hall of Flowers was the Direct Booth Sales activation. By integrating Meadow’s technology directly into the sales process, we enabled brands and retailers to conduct transactions effortlessly right at their booths. The absence of lines and immediate product accessibility not only heightened the customer experience but also capitalized on the peak interest moments, ensuring no sales opportunity was missed. 

Direct Sales also highlighted how technology can create seamless, efficient interactions between retailers, brands, and end-customers, helping everyone focus on what they do best. This innovation allowed everyone to maximize their time at the show, engaging with the community and exploring the fair’s offerings without the hassle of wait times.

## **Spotlight on Flower Quality and New Strains**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/iTc5IBtkhZcvTZObBsmuR/6b7bbced0e4f9431e07f65f301f92dbe/Hall_of_Flowers__4_.png)

###### Pictured 📷 Flower from [Royal Key Organics](https://www.royalkeyorganics.com/) alongside [LAX Packs](https://www.laxpacks.com/)' Booth

Cultivators brought their A-game to Ventura, showcasing a mix of innovative new strains and old-school classics. A noticeable trend was the popularity of “gas candy” flavors and a preference for indoor-grown options. 

The introduction of blended flower varieties piqued interest, suggesting a new trend on the horizon. The dedication to quality and innovation in cultivation is a clear signal that the industry continues to mature, with producers striving to meet the sophisticated and evolving palates of today’s consumers.

## **The Emergence of Smaller, Leaner Brands**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/18faXpa6umkEImSLudHDPA/9f466cea2f1c85a9c095d6eaaf1608af/Hall_of_Flowers__5_.png)

###### Pictured 📷 [El Blunto](https://www.elblunto.com/)'s Booth

This year, we noticed a shift towards smaller, more focused booths often manned directly by brand founders. This move towards leaner operations reflects a broader industry trend where efficiency and personal connection intersect. 

These smaller setups not only reduce overhead but also foster genuine interactions, giving brands a chance to engage directly with buyers and end-customers. This hands-on approach is invaluable, as it builds trust and loyalty through personal connection.

## **Sustainability Takes Center Stage in Vape Technology**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/4PiqPBLNI3DKEa0vKMOVey/115f8a960e76c1d75f291192957026d5/Hall_of_Flowers__7_.png)

###### Pictured 📷 [Bloom Brands](https://thebloombrands.com/) Disposable Vape Pens, [Dime Industries](https://dimeindustries.com/) Disposable Vape Pens

The ongoing debate about disposable vapes and their environmental impact remains a hot topic. While hardware innovations have improved functionality and user experience, the sustainability of these single-use products is concerning. 

This year’s Hall of Flowers highlighted several advancements aimed at reducing waste, including discussions on upcycling and enhancing the sustainability of vape technology. These conversations are crucial as they guide the industry toward more environmentally friendly practices.

## **An Optimized Event Layout Enhances Overall Experience**

![Hall of Flowers](//downloads.ctfassets.net/6kwu1u6s8j23/1nLwgHVmIBzxPfMuQWp9MN/b319a9722760b14f70108015f54c1520/Hall_of_Flowers__6_.png)

###### Pictured 📷 [Stone Road](https://stoneroad.org/) and [Bong Baba](https://bong-baba.com/)'s Booths, along with Mia from [Redwood Roots Distribution](https://redwoodrootsfamily.com/) 

The new venue layout with vibrant outdoor spaces significantly enhanced the event experience. It facilitated easy movement, comfortable networking, and, of course, plenty of opportunities for consumption within compliant settings. The thoughtful arrangement of spaces underscored the event’s commitment to providing not just access but also an elevated experience where sampling and direct interaction with product vendors were encouraged.

## **Looking Forward**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/7mNMBDAQgqLVZ9qL42O6wc/f9d7d32a6bf78510dddd1ead01c459fd/Hall_of_Flowers__8_.png)

###### Pictured 📷 [Blazy Susan](https://blazysusan.com/)'s Outdoor Booth Experience and Mikiko Yokoyama from [Meadow POS](https://getmeadow.com/)

The cannabis industry is always changing, and it's moving towards more personal, efficient, and eco-friendly ways of doing things. 

At Meadow, we're proud to be part of these changes. Our technology helps the cannabis community meet today's demands, get ready for the future, and create delightful experiences along the way. 

We're excited to keep working with dispensaries, brands, and events, providing the tools they need to succeed. It’s clear that for events like Hall of Flowers, fast, direct, in-booth sales is the way to go. 

[**>> Next up: Our Recap of the California Metrc User Exchange Events Events**](https://getmeadow.com/blog/metrc-announces-retail-id-and-universal-product-catalog-at-user-exchange)

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/3jR1APIn51jqgOPByDHrHM/2e517fc856dafb328cebc371485785a9/Hall_of_Flowers__9_.png)

Read more about [Seamless In-Booth Event Sales for Brands at Hall of Flowers](https://getmeadow.com/blog/seamless-in-booth-event-sales-for-brands-at-hall-of-flowers) (Plus: Download The Ultimate Guide to Cannabis Events!) 

__Interested in offering In-Booth sales at your next Hall of Flowers? Email events@getmeadow.com __

Read more about the advantages of In-Booth Sales at Hall of Flowers and B2B Cannabis Events

Hall of Flowers 2024: Insights and Innovations from Ventura, CA

In the 2nd quarter of 2024, Meadow sponsored events hosted by Metrc in Santa Barbara, Irvine and Santa Rosa that brought together licensees from across California’s supply chain.

<sidebar padding="no"> ![Meadow Sponsored CA Metrc User Exchange Event 2024](//images.ctfassets.net/6kwu1u6s8j23/54LKQ5ZpgjAwDVdkBMgBDg/9ba6111e42a06c958d9e30b82e9d0ef1/C59AD4F9-EA81-4633-8684-E366A1D2BE49_1_105_c.jpeg) </sidebar>

The main theme of the events was recognizing the room Metrc has for improvement, listening to feedback from their users, and sharing their roadmap of upcoming features they are building.

“Hear firsthand from Metrc leaders on what lies ahead in 2024 and beyond as we navigate an ever-changing industry. Plus, hear from Metrc experts on updates to the system and join your peers as they share expertise to help elevate your business, skills, and knowledge.

"This dedicated time will be spent learning about Metrc best practices customized by license type and range from new to advanced, based on the state of California’s regulations and Metrc configurations. Breakout sessions also provide the opportunity to share direct feedback to help us in enhancing our current services and solutions, ultimately to better meet your needs.” - [Metrc California User Exchange 
](https://www.metrc.com/california-user-exchange/)

### For those that didn’t make it (or want a refresher) here’s a little bit of what we learned:

Metrc has over 400,000 users in states across the US. They are the clear market leader in cannabis track and trace systems that states use, and are working hard to keep it that way. This effort includes their focus on shoring up performance, fixing bugs, and improving their support and training.

They’ve recently added new videos and training materials to their website, as well as posting all the bulletins for California:
<https://www.metrc.com/partner/california/>

They’ve also [expanded their support team](https://www.metrc.com/metrc-support-leveling-up-customer-experience/) to speed up response times whenever users run into problems and need help. But for most of us, the meat of the presentation was around what’s coming next. 

### The biggest two features Metrc shared were Retail ID and a Universal Product Catalog.

## Retail ID

![Retail ID Graphic ](//images.ctfassets.net/6kwu1u6s8j23/39sQyj4iOjqksdkvwYCcPQ/ea37700edd270ecb8b46a81ab07b61c8/Retail_ID_Graphic__2_.png)

Meadow has been working with Metrc on their new “retail ID” concept since 2023, and what they are proposing is very exciting for cannabis businesses:

<sidebar padding="no"> ![First look at Metrc's Retail ID functionality](//images.ctfassets.net/6kwu1u6s8j23/2stLeve5kaclfHn5jIjOjc/c67637059f93cd66493d7cefa902cb1f/16A8ECAC-C20F-43F9-AD10-BB2638BEB9B0_1_105_c.jpeg) </sidebar>

##### __A way for products to go through the supply chain without the need to relabel them - just apply a single label at the point of production and it will follow that product through its life inside and outside of Metrc.__

The need to relabel every single unit of product is one of the biggest pain points and costs we hear from retailers, and we’re grateful for the chance to work together on a solution. You can learn more about Metrc's Retail ID here: <https://www.metrc.com/retailid/>

## Universal Product Catalog

We frequently hear from retailers that it can be impossible to track down a product photo or description, or even a brand’s logo, when adding a new product to their menu. We also hear from brands that some retailers don’t always upload pictures or product information that is available. 

The end experience is bad for the brand, the retailer and the customer: incomplete menus decrease conversions and basket sizes, and can be confusing for everyone involved.

Metrc’s proposed product catalog would give brands a way to upload product assets like photos, descriptions or other product information, which can then be utilized by the retailer or viewed directly by the customer, saving a huge amount of time for everyone involved.

#### Also notably mentioned:

## CSV Improvements

<sidebar padding="no"> ![Metrc User Exchange Event in Irvine and Santa Barbara](//images.ctfassets.net/6kwu1u6s8j23/3kXLGGqkmO2PaX7EH5QGLb/a19164c5a3f0579832d340b09c905b41/B5A433C5-DA7D-40F1-87EA-45E40085C9C3_1_105_c.jpeg) </sidebar>

According to Metrc, nearly 100% of retailers use an integrated point of sale system like Meadow. Most cultivators do not use integrated software. This means roughly 70% of their users only interact directly with Metrc, rather than an integrated 3rd party. It also means that the only way to upload data is using CSVs. 

For anyone uploading CSVs, the updates are huge: increasing the line cap from 500 lines to 10,000 lines, and showing which lines if any specifically caused an error when uploading (instead of rejecting the whole file). These changes definitely made some cultivators happy.

## Package History After Transfers

In the past, once a package had been transferred out of your facility you would lose all visibility into its history. Now Metrc has added a “Transferred” tab on the packages screen, so you can view a list of all pacakges that previously existed in your facility but have since been transferred out. This is live now.

![240411 - Metrc User Event in Santa Barbara and Irvine](//images.ctfassets.net/6kwu1u6s8j23/2cRvWkN5VqyTHmk9sdvdqB/5009290f11ca15e9acd24d26622ca4a5/240411_-_Metrc_User_Event_in_Santa_Barbara_and_Irvine-1.jpg)

#### Those are the main points Metrc shared with us. But what did the attendees share with Metrc?

Metrc admits that in the past they’ve built almost exclusively for state governments, sometimes at the expense of the user. Much of the time, they do not have control of what they build and have to respond to legislation and regulation. However, at these events, Metrc spent most of their time focusing on hearing and understanding the priorities of licensees and users, and expressed their desire to work more closely with us to resolve pain points.

### Trade Samples vs Penny Samples

Of all the issues we heard raised, trade samples was the frontrunner, mostly because all license types can have interaction with (and friction from) them.

The main point of confusion stems from the fact that some brands/distros use the “trade sample” flag in Metrc and others do not. 

##### Trade samples 💼

- No tax applied
- Limited in quantity by regulation (15041.2)
- Can only be given to employee’s of the licensee
- Marked with a breifcase 💼 tag in Metrc
- Must be removed from inventory using a package adjustment with the reason “trade sample” and the details of the recipient recorded.

##### Penny samples

- Taxed
- No limits in regulation
- Can be sold to employees or customers (purchase limits apply)
- Reported to Metrc as sales, not package adjustments.

### Fixing errors

Another big theme was fixing errors. Metrc isn’t always the most user-friendly piece of software, and they were open to feedback on how they could make it easier to use when something goes wrong:

- Add an undo button and/or “are you sure?” button before any action that can’t be changed.
- Edit packages after they’ve been made and edit items already on a manifest

### Support & Training

- Live help chat instead of queuing system so help is available when needed to answer urgent questions.
- Show revision dates and versions in Metrc user guide. Once users have read four versions of the guide, they’d love to just know where the changes are in version five instead of rereading the whole thing.
- Check-out their recently published learning materials [here](https://www.metrc.com/information-and-materials/blog/). 

Read more about [Mastering Metrc: Expert Tips, Tricks and Shortcuts](https://www.metrc.com/mastering-metrc-tips-tricks-and-shortcuts/)

### More user friendly interface

- Ability to attach purchase orders or invoices to transfers, so any transfer recipient can view the invoice in advance or confirm it upon receipt.
- Add digital signatures for manifests via Metrc instead of relying on paper or other systems.
- Feature to chat other businesses within Metrc, for example when a transfer is on the way or needs to be returned.
- Email notifications for incoming/outgoing transfers to help make sure everyone is aware of products coming and going.
- Universal search bar to search package IDs, license numbers, manifest IDs, batch numbers, COAs, etc. from one field.

![240411 - Metrc User Exchange Event in Santa Barbara and Irvine](//images.ctfassets.net/6kwu1u6s8j23/1xYJ5gdP5yWNg01gazKocE/a3239097c7019ba73bfe216abf4f6c93/240411_-_Metrc_User_Event_in_Santa_Barbara_and_Irvine-4.jpg)

__In some cases, Metrc had to clarify what is a limit of their system and what is a limit of the point of sale or other software the licensee is using.__ 

##### Here’s what we heard from retailers who are __not__ operating with Meadow POS:

### **Significant Losses Highlight Inventory Management Needs:** 

One operator we spoke with reported over $2M in losses due to theft and shrinkage last year, underscoring the critical need for robust inventory management and permissions systems which allow operators to maintain tight controls over their products and foster an environment of accountability and trust. 

Cycle Counts is a tool included with Meadow, and we’ve seen it dramatically reduce theft and loss, ensure the right product mix on shelves, and smooth the transition to Metrc.  

__Here are some of the key features of Meadow's Cycle Counts tool:__

- Barcode scanning synced to an iPad or laptop for super fast and accurate counts.
- Count while you're open using our 'Conflicts' tab, which identifies any changes in inventory (i.e. if someone sells a unit while you are counting inventory, you can easily adjust for the sale).
- Easy delegation with allowances for multiple employees to do counts simultaneously.
- Immediate loss/theft detection that notifies you of any discrepancy with your expected inventory.
- Metrc optimization with drop-downs for counting within Metrc packages.
- Other smart features, including: notes to record if a product was lost, found, damaged, moved, etc; manager review and approval settings; and summary reports with missing products and conflicts.

### **The High Cost of Low-Cost Solutions:** 

Operators expressed frustration with inexpensive solutions leading to larger, more costly problems down the line. The sentiment "cheap solutions are expensive problems" was a recurring theme, emphasizing that initial savings could lead to significant expenses in terms of functionality and reliability.

While some new operators choose a POS software system on price alone, you’ll soon discover you get what you pay for. For instance, if your sales data is not being accurately reported to Metrc, or your tax calculations are not accurate, you may end up with an expensive compliance mistake or tax liability which requires hiring specialized consultants or comes with large fees and audits to untangle, which ends up creating a big headache. Read more about [How to Choose a Cannabis Dispensary POS System](https://getmeadow.com/blog/why-california-dispensaries-need-a-california-specific-pos-for-compliant)

<sidebar padding="no"> ![Off the Charts and Meadow POS](//images.ctfassets.net/6kwu1u6s8j23/7DIHwglBhG9MdTaH84SE7Q/82397dd88d996d970ac0b2a6b33533fe/37F41A15-E77F-4D86-BDD6-12870A883DC0_1_105_c.jpeg) </sidebar>

### **Dispensary Inventory Management: Cycle Counts** 

We loved seeing our client Off The Charts and hearing about the results they’re seen since implementing regular cycle counts in Meadow, which can be performed during the day without disrupting operations. This has not only improved inventory accuracy but also increased trust in both the information and the employees handling it. Read more about the DCC's regulatory requirement of counting your inventory and [Cycle Counts for Smarter Dispensary Inventory Management.](https://getmeadow.com/blog/cycle-counts-for-smarter-dispensary-inventory-management)

## The Meadow Difference

##### Finished Packages

One of the most requested features, “finish a package via the API,” has been live with Metrc for a long time, and Meadow uses this feature every day. If a package reaches a quantity of zero, Meadow finishes the package for you in Metrc automatically. If your system doesn’t do that, talk to us :) It’s not a Metrc limitation.

##### Negative Packages

Another frequently mentioned problem that doesn’t exist in Meadow is negative packages. Many retailers shared struggling with their system reporting on the wrong package tag until it goes below zero, which can be a difficult mess to untangle and fix. Metrc won’t stop packages from going negative, but your inventory and point of sale system should never allow that.

##### Delivery Ledger Support

In addition to struggling to maintain accurate inventory or perform cycle counts, retailers using other systems also reporting constant headaches with delivery ledgers. The way the feature is built in Metrc follows the strict regulations, which makes it even more important to use a system like Meadow that lets you fix your mistakes and compliantly reports deliveries for you. Read more about this [Important Regulatory Update: New California Cannabis Delivery Ledger Requirements & Steps for Compliance](https://getmeadow.com/blog/important-regulatory-update-new-california-cannabis-delivery-ledger)

<callout>[Book a call to learn more about Meadow POS](#upgrade-now)</callout>

## What’s next?

 Meadow will continue working with Metrc to make life easier for retailers. The new features they are working on will be great, but if you have other ideas on how Metrc can improve, please let us know and we’ll share it with their team during our regular sync up.

##### Meadowlands 2024

Last but not least, Meadowlands is coming up, so mark your calendar: __top regulators and industry leaders from across the state will be getting together in Mendocino 9/30-10/3__ (right after Hall of Flowers Santa Rosa), and we’d love for you to join. [Register for tickets here](https://meadowlands24.eventbrite.com/). 

![Metrc User Event 2024](//images.ctfassets.net/6kwu1u6s8j23/595v5klpRu3FwLU09Y1Tvw/b864d7afb92096002d4950af11cec326/240411_-_Metrc_User_Event_in_Santa_Barbara_and_Irvine-8.jpg)

Metrc announced updates for California Retailers that will impact the entire supply chain. 

Metrc Announces Retail ID & Universal Product Catalog at CA User Exchange Events

In the dynamic world of cannabis retail, managing a dispensary involves not just overseeing sales and compliance but ensuring operational efficiency and security at every level. 

This is where Meadow's Team Permissions comes into play, offering unparalleled control over your dispensary's software and data systems. __By carefully assigning permissions based on staff roles, dispensaries can minimize risks, optimize operations, and enhance customer service.__

### **Benefits of Team Permissions**

- **More Control Over Your Business:** By defining who can access specific features, functions, or data, you gain tighter control over your dispensary operations.
- **Fewer Mistakes:** Limiting access to sensitive operations like price changes or inventory adjustments reduces the risk of human error.
- **Customized Access:** You can hide sensitive financial data or restrict access to certain functionalities, ensuring staff members only see what they need to.

### **New Permissions in Meadow**

Meadow has expanded its permissions settings, offering more detailed control over various aspects of dispensary operations. Here’s a brief overview:

- **Products and Inventory Management:** Customize who can edit products, prices, and inventory, including viewing inventory value.
- **Order and Customer Interactions:** Decide who can edit or cancel orders and modify customer loyalty points.
- **Operational Insights and Reporting:** With individual report permissions, you can tailor access to specific reports, enhancing data security and relevance.

![Carefully Select Team Permissions to take better control of your Cannabis Dispensary](//images.ctfassets.net/6kwu1u6s8j23/2aZFz2OgvY9Q1MfOClvRtb/a72242b66a5763b66fe59fe817672aaa/145.png)

### **Roles and Recommended Permissions**

#### Dispensary Owners

**Full Permissions**

Dispensary Owners should typically have unrestricted access to all aspects of the POS system. In most cases, Dispensary Owners juggle multiple roles from financial oversight, managing leadership roles and most importantly ensuring that the dispensary thrives in this dynamic industry. If multiple owners are involved at your dispensary, decide amongst yourself what permission levels each owner needs. 

#### General Manager / Operations Manager

**Full permissions or permissions tailored to managerial tasks.** 

Essential permissions include Products, Inventory, Shifts, Orders, Customers, Reports and Settings, along with the Manager permission.

General Managers or Operation Managers are the day-to-day backbone of every cannabis dispensary. Their daily tasks include managing entire teams, products and inventory, reporting and analytics, driving sales across multiple channels, and adhering to compliance regulations. Ensure that these lead positions have access to all aspects of Meadow that relate to their role. 

![Customizing Team Permissions for Optimal Cannabis Dispensary Management](//images.ctfassets.net/6kwu1u6s8j23/7y2QURzFWEdsQfz0AeObtx/28680b1c9999e5217fc2986cb142fb87/144.png)

#### Purchasing Manager

__Limited Access:__ View Inventory and Edit Inventory permissions.

__Optional:__ Edit Retail Prices for Products and Inventory Reports Access

Purchasing managers typically oversee the inventory department and in order to do so, they need access to view inventory values, costs and reports. This admin should be able to view Metrc packages and the ability to create new purchase orders or mark invoices as paid within your point of sale system. 

As the dispensary owner or general manager, you can tailor permissions for inventory and purchasing managers. With a choice of over [30 individual report](https://getmeadow.com/features/analytics-and-reporting) permissions, you can fine-tune access to suit specific needs. 

Additionally, you have the flexibility to grant access to Meadow's Premium Insights and Velocity tool based on the requirements of the role and the organization's workflow. Read more about [The Power of Data Analysis: How Meadow Reports Can Help Boost Your Business Decisions](https://getmeadow.com/blog/the-power-of-data-analysis-how-meadow-reports-can-help-boost-your-business) 

#### Inventory Manager

__Limited Access:__ View Inventory and Edit Inventory permissions.

__Optional:__ Edit Retail Prices for Products and Inventory Reports Access

The Inventory Manager role is focused on overseeing inventory tasks exclusively. They have access to view and edit inventory, allowing them to monitor stock levels, conduct audits, and manage product movements efficiently. The inventory manager should have access to [Cycle Counts](https://getmeadow.com/features/inventory-management) so they can perform routine audits on inventory as enforced by state regulators. 

![The Importance of Staff Permissions at Marijuana Dispensaries](//images.ctfassets.net/6kwu1u6s8j23/5yErcXj3suVSOXnz8hGacH/4637bf6e786fde6226014efaf946f4a2/146.png)

#### Floor/Shift Manager

__Limited Access:__ View Orders, Edit Orders Access, Customers Access, and Manager permission.

__Optional:__ Shifts permission for accessing shift details at the POS and/or cancel order access.

Floor Leads or Shift Managers are focused on ensuring that the staff who makes up the retail floor team is able to execute sales and check-in customers efficiently. During breaks, retail floor managers need to be able to cover budtender or customer check-in roles. 

Additionally, it could be helpful for retail managers to have access to manager-related permissions like custom discounts, overrides, and shifts access to view open drawers and cash balances. Depending on your dispensary operations, you may or may not allow your shift leads to have access to some of these settings. 

Read more about how Team Permissions can impact your [Dispensary Opening](https://getmeadow.com/blog/Cannabis-Dispensary-SOPs-Opening-Procedures-Checklist) or [Closing Procedures](https://getmeadow.com/blog/Cannabis-Dispensary-SOPs-Closing-Procedures-Checklist). 

#### Front Desk (Customer Intake)

__Limited Access:__ Customers Access permission only.
Enables front desk staff to create and edit customer profiles.

The Front Desk (Customer Intake) role is tailored for the frontline staff responsible for customer interactions. With access limited to Customers, they can efficiently create and manage customer profiles, ensuring accurate record-keeping and personalized service. They do not need access to product lists or inventory values unless you find that important for this role. 

#### Budtenders

__Limited Access:__ Order Access, Edit Orders Access, and Customers Access permissions.
Allows budtenders to manage orders and customer profiles.

Budtenders play a crucial role in assisting customers and processing orders. With access to Orders and Edit Orders, as well as Customers, they can efficiently manage orders and customer profiles, ensuring smooth transactions and excellent service at the [point of sale](https://getmeadow.com/features/point-of-sale). They do not need access to view drawer/shift balances, inventory cost values, or cancel order access.

#### Order Fulfillment (Packing)

__Limited Access:__ Orders Access and Edit Orders permissions.
Enables marking orders as packed within the POS or through the iOS packing tool.

The Order Fulfillment (Packing) role focuses on efficiently managing the packing process to fulfill customer orders. With access to Orders and Edit Orders, team members can mark orders as packed directly within the POS or through the designated iOS packing tool, ensuring accurate and timely order fulfillment. This role is typically side-work for budtenders or delivery dispatchers, and not often an independent role at the average dispensary. 

![Ways a Dispensary POS System Helps Manage Staff](//images.ctfassets.net/6kwu1u6s8j23/u5cGKf69SASFLirtuyPlt/12978fdb2d9121997fd6b71c49990a2a/147.png)

#### Delivery Dispatch

__Limited Access:__ Orders Access, Edit Orders, and Customers Access permissions.
Facilitates order assignment, driver management, and updates to delivery details.

The Delivery Dispatch role is essential for managing the delivery process effectively. With access to Orders, Edit Orders, and Customers, team members can efficiently assign orders to drivers, oversee driver management tasks, and update delivery details as needed. This ensures smooth coordination and timely delivery of orders to customers. They typically do not need cancel order access or any inventory or product related access. They should only be managing newly created orders and the delivery team. 

#### Delivery Driver

__Limited Access:__ Orders Access for viewing orders list.

The Delivery Driver role is focused on the execution of deliveries efficiently. With access limited to Orders, drivers can view their assigned orders and necessary delivery details. They may not require direct access to the POS if external driver management tools like [Onfleet](https://getmeadow.com/integrations) are utilized, ensuring a streamlined process for order fulfillment and delivery.

#### Other Roles

__Limited Access:__ Determine permissions based on specific responsibilities.

For roles not covered by predefined templates, permissions should be tailored according to the specific responsibilities of the individual. For example, accountants or auditors may require access to financial reports and transaction histories exclusively, ensuring they can fulfill their duties effectively without unnecessary access to unrelated functionalities. With Meadow, you can select from 30 available reports, the daily dashboard and/or Insights to offer incredibly limited access for these unique one-off roles. 

By carefully tailoring permissions to match the responsibilities of each role, dispensaries can ensure that team members have access to the tools and information they need to perform their duties effectively while minimizing the risk of unauthorized access to sensitive data. Whether it's empowering managers with comprehensive access to oversee daily operations or providing limited access to specific functionalities for frontline staff, the implementation of role-based permissions plays a vital role in promoting smooth and compliant dispensary operations. Through thoughtful consideration of role requirements and permissions, dispensaries can optimize workflow processes, enhance productivity, and ultimately deliver an exceptional customer experience.

### **Why Team Permissions Matter**

Implementing Team Permissions ensures operational security, reduces errors, and aligns each team member’s access with their responsibilities. Meadow makes setting up permissions straightforward, so you can quickly and easily manage and customize access.

### **Meadow: Your Partner in Cannabis Dispensary Management**

Meadow’s all-in-one dispensary point-of-sale software solution is tailored for the cannabis industry, offering features that support retail and delivery services with an emphasis on efficiency, compliance, and profitability. By choosing Meadow, you’re not just selecting a POS system; you’re empowering your dispensary with the tools and information needed to thrive in a competitive market.

In conclusion, the introduction of Team Permissions by Meadow represents a significant step forward in cannabis dispensary management. It allows for a more refined, secure, and efficient operation, ensuring that every team member contributes to the success of the dispensary within their specific role. With Meadow, setting up your team with the right permissions is not just easy; it's a strategic move towards operational excellence.

By carefully assigning permissions based on staff roles, dispensaries can minimize risks, optimize operations, and enhance customer service.

Team Permissions: Streamlining Dispensary Operations with Meadow

See Full Post with Essential Tax Insights for Dispensaries→

Navigating Audit Season: Tax Insights for CA Cannabis Retailers

Happy New Year Meadow Community! 🥁 Drum roll, please…

### Baked By The River: A New Era in New Jersey Cannabis Dispensaries

<sidebar padding="no">
  ![New Jersey Dispensaries ](//images.ctfassets.net/6kwu1u6s8j23/2OU5Ljn50rLy4m5PvJVq3F/3da1a3b4b14a7ce95dd5802ce3892948/36ABBDFF-D588-4D73-A19A-36F9042C9749_1_105_c.jpeg) 
</sidebar> We’re happy to announce the launch of [Baked By The River](https://bakedbytheriver.com/), [Lambertville, New Jersey’s first Woman and Equity applicant-owned recreational dispensary](https://www.nj.com/galleries/FZCEADFJXZHJ7DHECNQQPZU24U/).  At the helm are local residents, Jesse Marie and Cord Schlobohm, both dedicated educators and cannabis activists who have realized their dream in a historic firehouse at the heart of Lambertville. For over a decade, Jesse Marie, herself a medical cannabis patient, baked edibles to serve other patients in her community with her dream to one day open her own.

---

<figure>

  ![Owners of upcoming Baked by The River weed dispensary in Lambertville](//images.ctfassets.net/6kwu1u6s8j23/5QODdTMgMrMj9A8Cl7Nj6j/b7b7b9ccc4092c0da4f04f3b68253932/BSAN52BZR5FOTCWUAEDKWLXZMQ.avif)

  <figcaption> Baked by the River, an independent cannabis dispensary. At the helm are local residents, Jesse Marie and Cord Schlobohm – dedicated educators and activists who themselves were punished by the archaic systems that penalized both people and the plant. </figcaption>
</figure>

__Congratulations Jesse & Cord!__

Helping to bring your dream to life has been an absolute pleasure, and we’re just as proud to say that Meadow, our award-winning, best-reviewed, omnichannel [cannabis retail](https://getmeadow.com/blog/tags/cannabis-retail) POS, now powers Baked By The River. 

<sidebar side="right">
  ![Plantbase LLC](//images.ctfassets.net/6kwu1u6s8j23/ctHJu6hGLalfIqoD2MYtO/4ae1eaf0054d128ae94064767352061a/6F5417BB-7157-4B36-A000-F1AA2FF99D2E_1_105_c.jpeg) 
</sidebar>

### Meadow's Partnership with New Jersey's Cannabis Industry Leaders

And moving forward into 2024, we’re excited to be opening __Plant Base dispensary in Plain Field, New Jersey.__ Plant Base is the brainchild of lifelong friends Kevon Carter, Prince Abidoye, and Alishea Kelly. Prince and Alishea met playing basketball at CSU Stanislaus State, while Prince and Kevon crossed paths in the NYC basketball world when they were just 16. They have a vision that extends beyond a simple dispensary - they're creating a space where quality cannabis promotes wellness and community harmony. 

<sidebar padding="no">
  ![MJ Biz Con](//images.ctfassets.net/6kwu1u6s8j23/1BrLCtgBzjPSGtKdSlPAom/cde82ea531ad1f1098f49afad6bbb916/428923D4-542B-48CB-AF2D-720FFE98E35C_1_105_c.jpeg)
</sidebar>

We were lucky enough to meet them all at [MJBiz Con 2023](https://mjbizconference.com/) and have been excited ever since. With Art Byrd, a CFO with 30 years of experience in finance, and Yves Thony, a CTO with 20 years of experience in tech and buildout, they have a well-rounded team ready to change the game. Even before opening their doors, they've already started making a difference. This past November, [they held a free legal expungement clinic](https://www.tapinto.net/towns/plainfield/sections/community-life/articles/plant-base-llc-to-host-expungement-clinic-in-plainfield-on-november-11) for locals in the Plain Field area.

### Celebrating Milestones in New Jersey's Cannabis Dispensaries

The opening of both of these stores (*and more to come!*) marks the culmination of years of dedication, hard work, and a relentless pursuit of excellence from our Meadow Team, and we couldn’t be happier to be doing it with Jesse & Cord and Kev & Prince who represent the very best of what passionate small business owners can do in the cannabis industry.

<sidebar side="right">
![Support local cannabis sign](//images.ctfassets.net/6kwu1u6s8j23/1noo6MzapBDJhCck1L84Dp/bedb76730214333b0e34381e857b2bcc/DC2FECE2-0473-451F-BE62-BC0E8108270A_1_105_c.jpeg) 
</sidebar>

### From Dream to Reality: The Journey of New Jersey's Cannabis Entrepreneurs

Since we started ten years ago, Meadow’s goal has been to make the very best software in cannabis. Our commitment to __[innovation](https://getmeadow.com/), [compliance](https://getmeadow.com/blog/tags/cannabis-compliance), and [customer satisfaction](https://www.g2.com/products/meadow-meadow/reviews#reviews)__ has driven every line of code, late-night brainstorming session, and hurdle overcome. While the road to this milestone has been challenging, it is through the efforts of our entire team and our incredible clients and supporters who have supported us every step of the way that we did it. 

<sidebar padding="no">
  ![Baked by the River](//images.ctfassets.net/6kwu1u6s8j23/tdhMY9KLcWgsydMOLVZ8G/acdc4ccdd888cda84b7214be38a4012b/D3K5WPNHQZGVVJX4ZPO2F2X3M4.avif)
  </sidebar> 

### Advancing New Jersey's Cannabis Market: The Role of Innovative Dispensaries and Tech Partnerships

In every state we work in, [Meadow positively impacts the cannabis industry](https://getmeadow.com/blog/tags/cannabis-industry-leadership), and looking into January, we can’t wait to replicate the success of Baked By The River and Plant Base in five more stores in New Jersey with five more equally incredible teams. Each one will work on the best-reviewed, easiest-to-use POS software for efficiency, compliance, customer satisfaction, and omnichannel sales.

Thank you for being an integral part of this incredible journey.

Meadow's Cannabis POS System Hits New Jersey, Setting Industry Standards

Breaking Ground: Meadow POS System Paves the Way for Seamless Cannabis Retail Experiences in New Jersey

In a seasonal-driven industry like [retail cannabis](https://getmeadow.com/blog/tags/cannabis-retail), mastering the art of hiring and employee retention is paramount. By leveraging [data-driven insights](https://getmeadow.com/features/analytics-and-reporting), adopting innovative technologies, and prioritizing a positive workplace culture, your dispensary can not only navigate the challenges of seasonal demand but also emerge as a leader in the competitive landscape. 

In this webinar, __Jessica Cranney of [Green Mile High HR Consulting](https://grnmilehigh.com/)__, delves into the importance of data-driven decision-making in retail operations, particularly in scheduling and staffing. Without historical data trends, operators might struggle to prepare for — ***and profit from*** — these peak periods. 

Cranney also emphasized that hiring for these peak sales periods cannot be a last-minute affair. It requires advanced planning, taking into consideration the time for marketing the hiring event, collecting and pre-scheduling applicants, making selections, and ensuring the selected candidates are compliant and trained.

Don't miss out on easy opportunities to improve your approach to seasonal hiring in your dispensary! Elevate your staffing game and ensure your business thrives in every season by watching the full-length webinar below.

<figure>
<video-player url="https://youtu.be/zA_Xu1Lrsok
"></video-player>
<figcaption>Master seasonal hiring with Jessica Cranney! 🌿 Elevate your dispensary's game with data-driven insights.</figcaption>
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Unlock success in cannabis retail with data-driven hiring strategies! 

The Meadow Blog

Browse by tag:

Abide Dispensary’s Ice Cream Truck Delivery at BottleRock 2024: A Cannabis Case Study

Michigan Metrc User Exchange Event: Retail ID & Universal Product Catalog Announcement

How to Start a Cannabis Delivery Service in New York

Celebrating Cannabis: Lessons from the Front Lines

Hall of Flowers 2024: Insights and Innovations from Ventura, CA

Metrc Announces Retail ID & Universal Product Catalog at CA User Exchange Events

Team Permissions: Streamlining Dispensary Operations with Meadow

Navigating Audit Season: Tax Insights for CA Cannabis Retailers

Breaking Ground: Meadow POS System Paves the Way for Seamless Cannabis Retail Experiences in New Jersey

High Times, High Stakes: Unveiling the Secrets to Successful Seasonal Hiring in the Retail Cannabis Industry

Product

Company

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The Meadow Blog

Browse by tag:

Abide Dispensary’s Ice Cream Truck Delivery at BottleRock 2024: A Cannabis Case Study

Michigan Metrc User Exchange Event: Retail ID & Universal Product Catalog Announcement

How to Start a Cannabis Delivery Service in New York

Celebrating Cannabis: Lessons from the Front Lines

Hall of Flowers 2024: Insights and Innovations from Ventura, CA

Metrc Announces Retail ID & Universal Product Catalog at CA User Exchange Events

Team Permissions: Streamlining Dispensary Operations with Meadow

Navigating Audit Season: Tax Insights for CA Cannabis Retailers

Breaking Ground: Meadow POS System Paves the Way for Seamless Cannabis Retail Experiences in New Jersey

High Times, High Stakes: Unveiling the Secrets to Successful Seasonal Hiring in the Retail Cannabis Industry

Product

Company

Social

Support