Events Recap: HOF, MJ Unpacked, Metrc, Weed Week, 420, Meadowlands

Meadow POS at Events

Navigating New York's recreational cannabis market requires a POS system that meets regulatory demands and drives growth. Meadow rises to the challenge as the ultimate all-in-one platform, designed to optimize operations, streamline compliance, and boost sales.

Cannabis Delivery NY

Compliance Audit from the Department of Cannabis Control at Off the Charts San Francisco 

Off the Charts San Francisco DCC Audit

Hall of Flowers has become the pulse of the Cannabis industry and trend curator it is today by focusing on these pillars.

Direct Access To Buyers
Elevated Experience & Vibes
Consumption & Sampling 

Hall of Flowers Ventura

Learn about must-have promotions that drive customer engagement, increase sales, and elevate your dispensary's success.

A complete list of must-have promotions for your cannabis dispensary

Retail ID & Universal Product Catalog 
Announced at Michigan Metrc Roadshow

Retail ID & Universal Product Catalog  Announced at Michigan Metrc Roadshow

Department of Cannabis Control at Off the Charts San Francisco

DCC Inspection at OTC San Francisco

LA Kush Hollywood showcases big discounts and deals that drive engagement.

6 Essential Dispensary Deals and Promotions

Ice Cream Truck Delivery, Mobile Dispensaries 

Abide Dispensary at BottleRock Napa 2024

A guide for cannabis events utilizing Ice Cream Truck delivery 

Abide Dispensary at Bottlerock Napa 2024

Hall of Flowers has become the pulse of the Cannabis industry and trend curator it is today by focusing on these pillars. 

Meadow in New York - Transforming New York Dispensary Retail

Cannabis Delivery in New York

SF Hash Week

Meadowlands 2024

Meadow POS at the MA Flower Expo

SF Hash Week 2024

Retail ID and Universal Product Catalog Announced 

Metrc User Exchange Event Detroit Michigan

Meadow POS at MA Flower Expo in Greenfield MA

MA Flower Expo

Lauren Sutton

Cannabis Events and Culture

Dispensary Inventory Management

Cannabis Industry Leadership

Cannabis Delivery

Cannabis Retail

Cannabis Compliance

One of the biggest challenges dispensaries face is attracting customers and keeping them happy without eroding profit margins through excessive discounting. With over a decade of experience working with dispensaries and delivery services, we’ve developed a deep understanding of which promotional strategies work best.

Strategic promotions not only draw in new customers but also encourage repeat visits and build lasting loyalty. The right deals can turn occasional shoppers into regular patrons, boosting sales and your bottom line while maintaining healthy profit margins.

##### Before diving into these examples, keep in mind the following concepts that apply to every deal to ensure it’s as effective as possible:

- **Consider Slow-Moving Products:** Utilize promotions to clear out slow-moving inventory, making space for new and popular products, and prevent  overstock.
- **Coordinate with Vendors for Reimbursement:** Work with your vendors to create deals that can be reimbursed. This can help maintain your profit margins while offering attractive discounts to customers.
- **Marketing and Advertising:** Ensure your promotions are well-advertised through social media, email newsletters, in-store signage, and other marketing channels to reach a wide audience. *Everyone* is searching for "weed deals near me," so be sure to include deal advertisements on your website to appear in search results. 
- **Maintain Your Margin:** Carefully balance the discounts offered with your profit margins. Regularly analyze the financial impact of promotions to ensure they are beneficial.
- **Consistency is Key:** Regular promotions on set days create anticipation and can drive consistent traffic to your dispensary.

![Discount Days/Daily Deals](//images.ctfassets.net/6kwu1u6s8j23/2encfiBKEhj3CYkpr04led/e79bec6999759b4ab67875211b894a07/5.jpg)

#### Here are a few proven promotions to help you attract customers, boost sales, and build a loyal customer base.

## 1. **Discount Days/Daily Deals**

Daily deals can create excitement and drive consistent traffic. For example, "Munchie Mondays" could feature discounted edibles, while "Wax Wednesdays" offer deals on concentrates. Regular discounts create anticipation and encourage repeat visits. Ensure these deals are well-promoted through various channels and keep the deals easy to remember.

### Here’s some inspiration for your Dispensary’s Daily Deals:

- __Munchie Monday:__ 20% off all edibles, including gummies, chocolates, and baked goods.
- __Top-Shelf Tuesday:__ Buy a Top-Shelf 1/8th, get a promotional pre-roll for $1.
- __Wax Wednesday:__ 15% off all concentrates, including wax, shatter, and live resin.
- __Thirsty Thursday:__ 20% off all cannabis-infused beverages, such as teas, sodas, and tinctures.
- __Flower Friday:__ $10 off all eighths of flower, any strain.
- __Sativa Saturday:__ 20% off all sativa strains, including flower, pre-rolls, and concentrates.
- __Indica Sunday:__ 20% off all indica strains, including flower, pre-rolls, and concentrates.
- __CBD Sunday:__ 15% off all CBD-only products, including tinctures, topicals, and edibles.
- __Happy Hour:__ 20% off all orders from 4:20PM - 6:00PM, or 7:10PM-9:00PM.

### Tips for Implementing Daily Deals:

- **Promotion:** Ensure these deals are well-promoted via your website, social media, email newsletters, and in-store signage. Offer deals that are easy to remember so customers don’t have to think to figure out what is on sale that day.
- **Rotation:** Consider rotating the specific products or categories featured in each deal to keep things fresh and exciting.
- **Plan accordingly:** Strategically schedule your best deals for slower days to boost traffic when it’s typically lower. While offering enticing deals on your busiest days can help you stand out from the competition, focusing on slower days can significantly enhance overall sales. By setting up appealing promotions on these less popular days, you can increase foot traffic and make the most of your inventory.
- **With Meadow POS, you can set it and forget it. Set discounts to apply on certain categories, brands, or products on days of the week, and during certain timeframes.**

![Loyalty Programs](//images.ctfassets.net/6kwu1u6s8j23/4h8Mn9PEZtmRas5cw93MYA/6058dccb5efcd31d07abcd172601faf7/1.jpg)

## 2. **Loyalty Programs**

Implementing a robust loyalty program is crucial for the long-term success of your dispensary. While attracting new customers is important, retaining loyal customers is far more critical for sustained growth and profitability. Repeat customers are more likely to make larger purchases, refer friends, and provide valuable feedback. 

Loyalty points can be accumulated for discounts, free products, or exclusive access to new product releases, fostering a sense of appreciation and exclusivity. Beyond incentivizing repeat business, loyalty programs also help gather valuable customer data, enabling personalized marketing and improved customer experiences. 

##### Here are some loyalty program examples you can implement with Meadow POS:

#### **Point-Based System**

Customers earn points for every dollar spent, which can be redeemed for discounts, free products, or exclusive merchandise.

**How it Works:** Earn points for every dollar spent.

**Example:** Earn 1 point for every $1 spent, redeemable for discounts or free products.

#### **Tiered Rewards Program**

Customers progress through different tiers based on their spending, unlocking greater rewards and benefits at each level.

**How it Works:** Customers earn points and move up tiers as they spend more.

**Example:** For every 100 points, receive $10 off. At 200 points, receive $20 off.

#### **Visit-Based Rewards**

Reward customers for frequent visits to encourage repeat business.

**How it Works:** Customers earn points or rewards for each visit.

**Example:** After 10 visits, receive a 15% discount on your next purchase.

#### **Product-Specific Rewards**

Offer free merchandise or discounted products based on points accumulated.

**How it Works:** Customers can redeem points for specific products.

**Example:** For every 10 points, get a free smoking accessory. For 20 points, get a penny pre-roll.

#### **Cash-Back on Purchases**

Provide a percentage of cash back on purchases, which can be used for future transactions.

**How it Works:** Customers earn a percentage of their purchase amount as cash back.

**Example:** Earn 5% cash back on every purchase, redeemable on future orders.

### Tips for Implementing a Loyalty Program:

- **Balance Rewards with Margins:** Ensure that the rewards and discounts offered through your loyalty program do not erode profit margins. Regularly analyze the financial impact to strike a balance between customer satisfaction and maintaining healthy margins.
- **Legal Compliance:** Ensure your loyalty program complies with all relevant cannabis regulations and advertising guidelines. Clearly communicate the terms and conditions to avoid any misunderstandings or legal issues. For example, offering free products is prohibited under some regulations, so consider requiring a purchase with points to avoid a $0 transaction.
- **Keep it Simple:** Ensure the program is easy to understand and use. Complicated rules and processes can deter customers from participating. Integrate the loyalty program seamlessly into your POS system and online store to streamline the process for both customers and staff.
- **With Meadow POS, offering and managing your loyalty program is simple. Customers can redeem points in-store with a few clicks from the budtender or apply rewards themselves when ordering online.**

![First-Time Customer Deals](//images.ctfassets.net/6kwu1u6s8j23/7LAYhM2shGgypCsWyqNhvY/f08da0e83e984aa35aadf41542b78e5a/3.jpg)

## 3. **First-Time Customer Deals**

Enticing new customers with a special offer on their first purchase is an excellent way to make a strong impression and convert curious shoppers into loyal patrons. A generous first-time deal can leave a lasting positive impact and encourage repeat visits.

### Examples of First-Time Customer Deals:

- **Percentage Discount:** Offer a significant discount on their entire first purchase. **Example:** 20% off the first purchase.
- **Free Product with Purchase:** Provide a free product with their first purchase. **Example:** A penny pre-roll or edible with first purchase.
- **Goodie Bag:** Create a discounted bundle of popular products specifically for first-time customers. **Example:** A curated selection of edibles, pre-rolls, and small accessories at a reduced price.

### Tips for First-Time Customer Deals:

- **Highlight the Deal:** Promote the first-time customer deal prominently on your website, social media, and in-store to ensure it's easily noticed. Utilize platforms like Weedmaps for advertising these deals effectively.
- **Create a Memorable Experience:** Ensure the first purchase experience is smooth and enjoyable. Consider offering a store tour and personalized recommendations to leave a lasting positive impression that encourages repeat visits.
- **Collect Customer Information:** Use the first-time deal as an opportunity to gather customer information for future marketing efforts. Collect email addresses or phone numbers for loyalty programs and personalized promotions. 
- **With Meadow POS, you can easily fill in these fields at check-in or require some of them for first time profiles to ensure you’re capturing important details that can make your marketing efforts simple.**

![Referral Programs](//images.ctfassets.net/6kwu1u6s8j23/2DwMP4c8EzjO3a4xJGPgjz/b220c03ba3ce2e087fd7529c9ca56414/2.jpg)

## 4. **Referral Programs**

Encourage your existing customers to bring in new business with a referral program. Offer both the referrer and the new customer a discount or a free product. Word-of-mouth is incredibly powerful, especially in the cannabis community.

### Here are some suggestions to create a Referral Deal:

- **Mutual Discount:** Offer a 20% discount to both the referrer and the referred customer on their next purchase. This deal incentivizes current customers to bring in friends while providing a great first-time discount to new customers.
- **Exclusive Product Gift:** Provide an exclusive penny product, such as a pre-roll or edible, to both the referrer and the referred customer upon the new customer's first purchase. This adds a unique value to the referral program and creates excitement around trying new products.

### Tips for Referral Programs:

- **Promote the Program:** Regularly advertise your referral program through multiple channels, including social media, email newsletters, and in-store signage, to ensure customers are aware of the opportunity. Additionally, have budtenders inform customers about the referral program during their purchase, highlighting the benefits and how they can participate.
- **Provide Printed Cards:** Offering current customers a physical copy of the referral promotion, such as printed cards or informational flyers, can remind them of your referral deal. These flyers should outline the referral deal and include essential shop information, such as phone number, address, and website, making it easy for customers to share with friends and family.
- **Simplify the Process:** Make it easy for customers to refer friends by providing simple referral links, codes, or in-store forms. A seamless process increases participation. ****
- **With Meadow POS, you can easily track your referral deals with our robust reporting suite. Create a referral discount and track how often your customers are bringing in new business.**

![Holiday Promotions](//images.ctfassets.net/6kwu1u6s8j23/zyoor9L4D8MbwK1ZECLEK/dd7b91b46d777149214d4e86e7eabba6/6.jpg)

## 5. **Holiday Promotions**

Capitalize on holidays and cannabis-specific events like 4/20 and 7/10 with special promotions. Limited-time offers, themed products, and festive discounts can drive significant traffic to your dispensary.

### Most Common Holiday Deals for Dispensaries:

- **4/20 (April 20):** Major discounts, special bundles, and exclusive products to celebrate the unofficial cannabis holiday globally recognized by enthusiasts.
- **7/10 (July 10):** Deals on wax, shatter, and other concentrates, along with special events for "Dab Day," focusing on cannabis concentrates.
- **Green Wednesday (Day before Thanksgiving):** Pre-holiday discounts and promotions to boost sales.
- **Black Friday (Day after Thanksgiving):** Doorbuster deals, significant discounts, and flash sales to kick off the holiday shopping season.
- **Cyber Monday (Monday after Thanksgiving):** Exclusive online-only discounts and promotions to capitalize on online shopping.
- **New Year's Eve/Day (December 31/January 1):** Special promotions on party-friendly products like edibles, pre-rolls, and beverages to celebrate the new year.
- **Valentine's Day (February 14):** Deals on romantic or self-care products such as infused chocolates, bath bombs, and wellness items.
- **St. Patrick's Day (March 17):** Themed promotions like "pot of gold" deals on select products and festive green bundles.
- **Halloween (October 31):** Spooky-themed products and events, along with discounts on edibles, especially sweets.
- **Christmas/Holiday Season (December):** Holiday gift sets, stocking stuffers, and special discounts throughout December to cater to holiday shoppers and festive celebrations.

### Tips for Holiday Promotions in Your Cannabis Dispensary:

- **Plan Ahead:** Start planning your holiday promotions well in advance to ensure you have enough time to organize inventory, marketing materials, and staffing needs. Download or create your own holiday calendar to assist in planning.
- **Email & Text Marketing:** Send targeted campaigns to your customer list with exclusive holiday deals, product recommendations, and gift guides to drive traffic to your dispensary. Offer customers early access to holiday deals based on receiving the marketing message to create a sense of exclusivity.
- **Track Performance:** Monitor the performance of your holiday promotions to understand what works best. Gather data and feedback to improve future campaigns and adjust strategies as needed. 
- **With Meadow POS, utilize our analytics software to refer back to previous sales day data to gauge how busy your dispensary will be based, how much staff is required, and what products performed well based on historical sales data.**

![ 6 Dispensary Deals that Boost Sales and your Bottom Line](//images.ctfassets.net/6kwu1u6s8j23/2PTDIQ5X2XtlR9mZzlY3Bk/c7ece56209e192c96d6856f8d2e5d95e/4.jpg)

## 6. __Customer Appreciation Day__

Customer Appreciation Day is a recurring event designed to show gratitude to your loyal customers while creating a sense of community and excitement. Held on the same day every month, it turns into a highly anticipated event that customers look forward to, essentially becoming your own holiday.

### Suggestions for Customer Appreciation Day:

- **Consistent Scheduling:** Hold Customer Appreciation Day on the same day every month to build customer anticipation and ensure consistent turnout, for example, the first Friday of the month.
- **Store-Wide Deals:** Offer special store-wide deals and discounts to reward your customers and boost sales.
- **Offer a Referral Deal:** Customer Appreciation Day is a great opportunity for referral deals because it occurs on the same day each month, allowing customers to plan ahead. Encourage customers to bring a friend, and both the referrer and the referred friend will receive a special discount or free product, creating excitement and rewarding loyalty.

### Tips for Implementing Customer Appreciation Day:

- **Maintain Consistency:** Ensure the event occurs regularly on the scheduled day each month to build a reliable event that customers can plan for.
- **Daily Deal Integration:** Decide whether to skip or honor overlapping deals, such as daily deals, to maintain clarity and maximize promotions.
- **Advance Promotion:** Create a dedicated webpage or printed flyer outlining all the deals and distribute or promote it at least a week in advance to generate excitement and awareness.
- **Partnered Brand Deals:** Reach out to your partnered brands to create exclusive deals that will be reimbursed on your next invoice, such as a percentage off specific products. Request promotional products to offer BOGO deals or gifts with purchase with a new purchase order.
- **With Meadow POS, tracking reimbursements and creating sales reports is simple, allowing you to efficiently manage promotions and assess their impact. This streamlined process helps ensure that your deals are both effective and profitable, giving you more time to focus on enhancing customer satisfaction and growing your business.**

Implementing effective promotions is crucial for standing out in the competitive cannabis market. By offering a variety of deals—such as daily discounts, loyalty programs, first-time customer offers, and engaging referral and holiday promotions—you can attract new customers and build a loyal customer base.

However, it's essential to monitor and maintain your profit margins while offering these deals. With Meadow POS, you can easily track the success of your promotions, manage reimbursements, and automate deals, enabling you to set them and forget them. This automation frees you to focus on enhancing customer satisfaction and growing your business.

Start planning your next promotional strategy today with Meadow POS and watch your customer base thrive. With the right approach, you'll see increased foot traffic, higher sales, and a stronger, more loyal customer community.

Discover essential deals every dispensary should offer, backed by Meadow POS's decade of experience.

6 Dispensary Deals that Boost Sales and your Bottom Line

In the ever-evolving landscape of the California cannabis industry, maintaining compliance with state regulations is crucial. Off the Charts (OTC) San Francisco recently underwent a surprise inspection by the __[Department of Cannabis Control](https://cannabis.ca.gov/)__ (DCC). We spoke with Jordan Kuhl, the store manager, to gather insights from this experience.

<sidebar padding="no" side="right"> ![Off the Charts SF](//images.ctfassets.net/6kwu1u6s8j23/1KduKtk8FyI6feZfgLmLha/9c957008450172df3b7607a69fbfdd66/437980406_1484333899182443_602382125426533197_n.jpg) </sidebar> 

### **About Off the Charts San Francisco**

__[Off the Charts (OTC) San Francisco](https://www.offthechartsshop.com/)__ is a proud member of the Off the Charts family, a mom-and-pop-run cannabis franchise that started in Vista, California. Known for their commitment to providing high-quality cannabis at reasonable prices, OTC has expanded to over 20 locations across California, with additional stores in New Mexico and Ohio.

As the first Northern California location, OTC San Francisco is dedicated to serving the local community by ensuring accessibility to cannabis, while maintaining stringent compliance with state regulations. Their mission is to offer the lowest prices possible, making cannabis accessible to all, and fostering a welcoming environment for both medical and recreational users.

### **The DCC's Arrival at Off the Charts San Francisco**

On a routine morning, the team at Off the Charts (OTC) San Francisco was met with an unexpected visit from the Department of Cannabis Control (DCC). Three inspectors arrived promptly at 10 a.m., equipped with badges. __It’s important that before you begin the inspection as a cannabis retailer, you should confirm the inspectors are affiliated with the state to ensure security measures at your store.__ Anyone can walk in with a badge claiming they're of official business.

Following proper protocol, the inspectors signed in and engaged with the security guard to understand the facility's security measures, including break coverage and access protocols.

Once inside, the inspectors met with Jordan Kuhl, the store manager. Prepared for the inspection, Jordan grabbed a pen and notepad to document the proceedings. It’s important that whoever from your staff is leading the inspection is taking diligent notes as a notice to comply will be issued. __In the notice to comply, any flags should be addressed by the retailer with an update to standard operating procedures.__

The DCC team began their inspection by entering the bud room, where they immediately started examining product labels, cannabis testing information, and Certificates of Analysis (COAs) on every shelf. Their meticulous approach set the tone for a comprehensive compliance check, aiming to ensure that OTC was adhering to all state regulations.

Here are the key takeaways and lessons learned that can help other cannabis businesses stay ahead of regulatory requirements. You can also refer to [this document provided by the DCC](https://cannabis.ca.gov/wp-content/uploads/sites/2/2022/03/What-to-Expect-When-Youre-Inspected.pdf) for more detailed information in preparing for an audit.

## **Distributor-Determined Compliance Issues**

These compliance issues are primarily influenced by the distributors and their adherence to state regulations. However, it is essential for retailers to be vigilant and ensure that all products received from distributors meet the Department of Cannabis Control (DCC) standards.

### **Product Inspection and Labeling**

#### **Cannabis Testing: COA Compliance**

Products without COAs or most recent lab test result labels were quarantined. "One of the investigators pulled an ounce from the shelf and showed me that the item was missing the necessary COA that the DCC requires the vendor to upload to Metrc prior to shipping" Jordan explained.

<sidebar padding="no"> ![Quarantined product from the DCC](//images.ctfassets.net/6kwu1u6s8j23/5TXpTxbW8nU1orj8dw8ycl/165d9f220208edc2b8b7fc03c806474d/Quarentined_product.jpg) </sidebar>

#### **Packaging Standards**

Products with cartoonish packaging, which could appeal to children, were embargoed. In one example, a product’s packaging was described as "too cartoony,” with an illustration of a woman with exaggerated features. “They pulled everything that could be deemed attractive to children," said Jordan.

The DCC emphasized that marketing practices must comply with regulations designed to protect and avoid marketing towards minors. This product was removed from the shelves, put into a paper bag, and placed in view of the cameras. The DCC inspectors instructed Jordan to not interact with these products until further notice, otherwise they would be reprimanded with an expensive fine.

#### **Upcoming Regulations: “Disposable” Vapes**

The wording "disposable" on vape products will soon be prohibited in California due to environmental concerns. Distributors should prepare for this change and adjust their packaging and labeling accordingly.

**These compliance issues, though largely outside the retailer's direct control, must be strictly adhered to according to the Department of Cannabis Control's guidance.**

Following the inspection, Jordan was tasked with contacting the distributors for necessary corrections and awaiting further notice from the DCC on outstanding issues.

<sidebar padding="no" side="right"> ![OTC SF](//images.ctfassets.net/6kwu1u6s8j23/2A2gTXgnMZkbSgnimVcfHY/f37c22e12cbdb6652bca957576b44588/74233233565__151D5D54-AAA4-4195-893E-22E9C9DE3F58.JPEG) </sidebar>

## **Dispensary-Managed Compliance Responsibilities**

The following compliance responsibilities fall directly under the purview of the dispensary. It is crucial for retailers to maintain rigorous standards and processes to ensure full adherence to the Department of Cannabis Control's regulations. During the audit, the DCC highlighted several critical areas. Some notes were reminders, while others were urgent corrections that all retailers should implement immediately in preparation for a compliance audit.

### **Inventory Tracking and Compliance**

#### **Backstock Labeling**

All back stock items must have the blue Metrc tag or a copy of the blue Metrc tag attached to the container holding those items. This enhances traceability and helps the DCC recognize what items belong to which packages. "Their team also advised me that any items located in a drawer or cabinet on the floor is also considered backstock, and would also require the tag associated with those products," Jordan noted.

#### **Handling Trade Samples and Donations**

The inspectors advised Jordan on proper procedures that must be followed when processing trade samples and donations.

Employee details and transaction records must be recorded on the adjustment. Read more about Trade Sample regulations from the DCC Guidelines: [§15041.2. Trade Samples](https://cannabis.ca.gov/wp-content/uploads/sites/2/2023/12/dcc_commercial_cannabis_regulations.pdf)

Retailers should also refer to this Metrc Support Bulletin: [Providing a Trade Sample to An Employee](https://www.metrc.com/wp-content/uploads/2021/11/CA-Bulletin-2021-007-Trade-Samples-Guidance.pdf)

*“When providing cannabis goods to employees as trade samples, you must adjust the quantity in the trade sample package and utilize the “Trade Sample” package adjustment reason. In addition, you must include the name or licensee-assigned employee number of the employee and the date and time the cannabis goods were provided to the employee in the Required Note field.”*

#### **Expired Products**

The inspectors verified product packaging and ensured that Jordan was aware of how to manage expired products and that they are properly disposed of as waste.

Retailers can easily identify expired products in Metrc by filtering packages by their received date. Regular checks can prevent non-compliant sales. "They advised that anything that's received more than a year ago is very likely past its certificate of analysis test date," said Jordan. “Luckily, we did not have any expired products for sale.”

Retailers have to comply with [§15406. Cannabis Goods for Sale (b)](https://cannabis.ca.gov/wp-content/uploads/sites/2/2023/12/dcc_commercial_cannabis_regulations.pdf) *“The licensed retailer has verified that the cannabis goods have not exceeded their best-by, sell-by, or expiration date if one is provided.”*

Retailers utilizing Meadow can also verify and record product expiration dates and reception dates within the POS system, with just a few clicks, avoiding Metrc entirely. “We use Meadow reports and dashboards to regularly check on upcoming expiration dates–it’s that easy,” Jordan added.

<sidebar padding="no" side="right"> ![OTC SF Dispensary San Francisco](//images.ctfassets.net/6kwu1u6s8j23/4eaYTBu4opeNg2UTiRbFgo/a0b0fdf321da5211d216ddcdc851dca1/IMG_0148.JPG) </sidebar>

### **Security and Access Protocols**

Security is a critical aspect of cannabis retail operations. The DCC inspection at OTC included a detailed review of security measures:

#### **Security Guards and Surveillance**

Inspectors examined security guard protocols and the surveillance system, ensuring that 90 days of footage was available. Guards should not leave the dispensary unattended, which means there should be coverage during guard breaks, as well.

#### **Restricted Access**

The inspectors verified that all necessary doors were locked and only employees could access these areas. "They did want to check out the distro as well because we are a micro business; however, we haven’t started our distribution yet," Jordan explained, showcasing the inspectors' meticulous attention to detail of the licensed premises. The inspectors toured the entire space, from the front door to the manager’s office. They were mainly looking for out of place cannabis products. Cannabis products should not be stored in non-secure areas like break room fridges, offices, or common areas.

#### **Employee Identification**

Employee badges must include their license number, employee number, and the cannabis license number. "Ours are compliant. We just updated them," Jordan confirmed.

## Meadow POS Software Capabilities

OTC San Francisco leverages Meadow's comprehensive point-of-sale system to enhance compliance and streamline operations. During the audit, several features were particularly beneficial:

#### ** ✔️ Purchase Limit Controls**

Meadow's purchase limit controls, complete with a progress bar, prevented sales that exceeded recreational and medical limits. "Meadow has a great tracking system, that anything you scan, it displays a little bar that fills up as you build the order, and it'll prevent you from going over," Jordan demonstrated.

#### ** ✔️ Medical Verification**

The ability to upload patient ID cards directly into the system ensured that all medical sales were properly verified and documented. "We can take a picture and upload it into Meadow so it's permanently and securely stored there," Jordan said.

#### ** ✔️ Accurate Metrc Reporting**

When the inspectors randomly selected a product from the shelves, every unit of inventory was accounted for in Metrc. With daily account monitoring and no issues of “Ghost Inventory” or negative packages, Meadow is the perfect partner to ensure compliance at their dispensary.

<sidebar padding="no" side="left"> ![OTC SF Blue Metrc Labels](//images.ctfassets.net/6kwu1u6s8j23/XaZh185I2Xa86tIY08L8t/3a9293c98fee6a93340d9f767eb2cfdd/74234851388__F3640423-7BD3-478C-B54F-3772B5481AE9.JPEG)</sidebar> 

## Next Steps for Compliance

In light of the DCC audit, OTC San Francisco has outlined several next steps to enhance their compliance efforts:

- **Blue Sticker System:** Implement a system for blue sticker copies on all backstock items to ensure batch traceability.
- **Refine Procedures:** Tighten procedures for handling trade samples, promos, and donations to include all necessary details and employee information.
- **Dispose of Embargoed Products**: Properly dispose of any products with non-compliant packaging, such as those with cartoonish designs. "They instructed me how to handle them and placed everything in evidence bags and sealed them with tape," Jordan recounted.
- __These details will be included in their response to their notice to comply. __

### **Conclusion**

Off the Charts San Francisco's recent DCC audit underscores the importance of meticulous compliance in the California cannabis industry. By following these insights and leveraging tools like Meadow's POS system, cannabis retailers can better navigate the complexities of state regulations, ensuring a smooth operation and avoiding potential fines.

Read more about how Off the Charts' partnership with Meadow POS ensured state compliance with the DCC. 

What to Expect during a DCC Inspection: Insights from Off the Charts San Francisco

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![Community](//images.ctfassets.net/6kwu1u6s8j23/4IVdtP3mmqgH6gjSFRFt1Q/addf2edb9e453ae22b28dda71305dfc2/Community.jpg)

![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/6egmM5qoj68WVSjAWkMBwi/7f076a031a7155bbc5a772b7532e8511/Community__2_.jpg)

![Community (3)](//images.ctfassets.net/6kwu1u6s8j23/G2CCQNwKlpLziO3tdrfNd/12f8fd83a0d7970dfd431d668602e2da/Community__3_.jpg)

## 1. Community and Connection 🤝 

### **Real Relationships**

##### At Meadowlands, you’re surrounded by people who get it. Network with industry leaders, innovators, and peers in a laid-back setting. This isn’t just business cards and handshakes; it’s about forming genuine connections that can lead to collaborations, partnerships, and lasting friendships.

### **Fireside Chats**

##### Join insightful discussions with industry experts who share their zones-of-genius and vision for the future. These intimate sessions offer a chance to learn directly from seasoned professionals, gaining valuable insights and strategies to overcome industry challenges and propel your business forward.

![Community (4)](//images.ctfassets.net/6kwu1u6s8j23/6lk9TfbWeyC7xqTp0y0kxy/12d87818bba45d9ad5f65fc1628339e9/Community__4_.jpg)

![Education](//images.ctfassets.net/6kwu1u6s8j23/3M7v4cWOmtliD218KTfYEc/3a2cbf82aacbd70046e3b91fb9a54753/Education.jpg)

![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/3KmFUH5cIWEFWNFgbD6Q6W/f170d9888f9bb94db8ca32726f64e22a/Education__2_.jpg)

## 2. Education and Inspiration 📚 

### **Learn from the Best**
##### Our lineup of speakers includes some of the most influential names in cannabis. From business strategies to regulatory updates, you’ll leave with the knowledge and inspiration to take your game to the next level. Dive into essential conversations exploring the most pressing issues in the cannabis industry today, including rescheduling, navigating the supply chain, conversations with state and local regulators, cannabis & tech, social equity, finance, craft cannabis, and more.

### **Interactive Workshops**
##### Roll up your sleeves and delve into hands-on sessions. Whether it’s mastering dispensary management, honing your sales strategies, or preparing for Schedule III, our workshops offer practical insights and actionable plans.

![Education (3)](//images.ctfassets.net/6kwu1u6s8j23/3kkJJT9S8IhMac9RLuzqMf/18c3ee5e8159109a67b37574ae759d4f/Education__3_.jpg)

![Education (4)](//images.ctfassets.net/6kwu1u6s8j23/3yCZq7j70B7pbQBblneBTa/e3df58a6955a7a59c88c15b84f14326c/Education__4_.jpg)

![Tasting](//images.ctfassets.net/6kwu1u6s8j23/2lxUvYzWZbiwpAozebyNe4/8b186b7f598cfd4e99df8e80452a8dd8/Tasting.jpg)

![Tastings](//images.ctfassets.net/6kwu1u6s8j23/3zvjsjF4ZNa748v49cVrto/d072103727834ba2af016834c3f3f4e3/Tastings.jpg)

![Tasting (2)](//images.ctfassets.net/6kwu1u6s8j23/T6TOV8BLHwjvzUC9RD5el/6dce67e9d4a48816b01fe8c946b77877/Tasting__2_.jpg)

## 3. Unique Experiences and Activities 🏹 

### **Exclusive Tastings**
##### Celebrate cannabis in the heart of the Emerald Triangle during harvest. Sample flower from top California craft growers, many of whom have been cultivating for generations. They bring the best of their harvest, creating a unique tasting experience where you can sample exceptional cannabis straight from the source. Engage directly with these master growers and learn about their stories, their harvest, and the communities that make California craft truly exceptional.

### **Wellness and Fun**
##### Indulge in rejuvenation activities like massages, Ganja Yoga, archery, lawn games, and other camp activities. Start your mornings with Wake n Bake sessions featuring artisanal coffee and cannabis pairings. Evenings are elevated with Happy Hours, silent discos, dancing under the stars, night hikes, and other curated activities that create the perfect backdrop for deep conversations and joyful experiences.

![Tastings (2)](//images.ctfassets.net/6kwu1u6s8j23/4UAnBqZ9p4oerPJfmZvOgv/a407bc39489b18e3f24c5a0e2cb44811/Tastings__2_.jpg)

![Wellness](//images.ctfassets.net/6kwu1u6s8j23/3QXpabZFVIGazT03bxYpIs/e80c74199620745b7adb7a5d5b731952/Wellness.jpg)

![Wellness (2)](//images.ctfassets.net/6kwu1u6s8j23/3ZKxQaf6Vs4jHEVCquLuyL/e8de766673e1d0d64a260629e59f5ada/Wellness__2_.jpg)

![Wellness (3)](//images.ctfassets.net/6kwu1u6s8j23/56KuJdWHE43zaUk0XHgFET/a832c817761e6016b9d023682f1fbac1/Wellness__3_.jpg)

![Wellness (4)](//images.ctfassets.net/6kwu1u6s8j23/1mkX06PnzelwU1yjpV7N0r/9954ff24d9f3bdbfd1f35586db203c6b/Wellness__4_.jpg)

## 4. Nature and Rejuvenation ⛺

### **Escape and Recharge**
##### Set in the stunning redwoods, Meadowlands is the perfect escape from the daily grind. Enjoy outdoor activities, fresh air, and a serene environment that rejuvenates your mind and body.

### **Work in Nature**
##### Why work from home when you can work from the redwoods? We provide dedicated workspaces and complimentary Wi-Fi so you can stay productive while soaking in the beauty of nature.

![Nature](//images.ctfassets.net/6kwu1u6s8j23/1HXf31dsEYyWfF3AeXDBwN/7e939a4e731f8dd65e53fe9d5453faab/Nature.jpg)

![Nature (2)](//images.ctfassets.net/6kwu1u6s8j23/6SRL7fMvRPHBymtmBOkilT/6a27a2cc64c81101b91cd24e5cca661a/Nature__2_.jpg)

![Nature 3 ](//images.ctfassets.net/6kwu1u6s8j23/2YGjWttogZQh2YfbWKxxYF/ae95b99579b2aa537365ef35f788d705/Nature__3_.jpg)

![Nature (4)](//images.ctfassets.net/6kwu1u6s8j23/4vjP90Eg3xiynr21KPtoAZ/47a9dfb91134e7c0dd6d7b47c473a037/Nature__4_.jpg)

## 5. It’s Fun! 🎉 

##### At Meadowlands, every moment is designed to be enjoyable and enriching; from engaging activities to lively discussions around the campfire, Meadowlands is all about fun. 

##### This weekend retreat provides a much-needed respite for cannabis operators, producers, sellers, and facilitators—a chance to breathe, pause, relax, and recharge. 

##### Unlike other conferences held in stuffy hotel lobbies under fluorescent lights with no cannabis consumption, Meadowlands is a vibrant, outdoor event where cannabis consumption, culture and celebration is an integral part of the experience.

![Fun](//images.ctfassets.net/6kwu1u6s8j23/6IXcSJ6ZtIjobvinF8CLJ/266ec260823badfdd8e1ecb528a2bdc9/Fun.jpg)

![Fun (2)](//images.ctfassets.net/6kwu1u6s8j23/1hRLKNtcFHJMXSSQaJazkD/9d4d20ff5022e5190a6685c45aea9065/Fun__2_.jpg)

![Fun (3)](//images.ctfassets.net/6kwu1u6s8j23/4Jk9t1jarqX0oIeg6yKwOK/8f9e24de2758928cc48f52c1e9d2f771/Fun__3_.jpg)

![Fun (4)](//images.ctfassets.net/6kwu1u6s8j23/5WfXXc5TToirdFpXsdxmeO/b2a3534ddbd8a8f3144132ff6a78c00c/Fun__4_.jpg)

## Ready to Join Us?

##### Don’t miss out on the event of the year! Get your tickets and join us from __September 30 - October 3, 2024, at Camp Navarro in Mendocino, CA__. See you in the redwoods!

<callout> [__Click here to purchase tickets!__ ](https://www.eventbrite.com/e/meadowlands-2024-tickets-898187752747?aff=oddtdtcreator) 🔒 Password: together </callout>

### Meadowlands is Powered by Meadow

##### Meadow builds the most loved and trusted POS software in the cannabis industry. We focus on efficiency, compliance, and profitability, helping operators thrive. Learn more at [getmeadow.com](http://getmeadow.com/).

![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/2dWPzr90cKMgbucAGCP4rA/e005b54b486dac7fe591b5b06ccfaa79/Ender.jpg)

### Win 2 Free Tickets!

##### Know a retailer who needs a POS upgrade? Refer them to us at partners@getmeadow.com and get 2 free tickets upon a successful launch.

##### Questions or Sponsorships? Contact us at events@getmeadow.com.

##### Organized by Meadow, the leading POS and eCommerce software provider for cannabis retail and delivery. Since 2014, we’ve been dedicated to helping dispensaries sell more with less work. 

##### Join us and be part of a more connected, collaborative, and innovative cannabis community.

Read more about what sets Meadowlands apart from all the other cannabis industry events. 

Top Reasons to Attend  Meadowlands 2024

Our recent B2B Hash Showcase at Meadow HQ was a celebration of the community and craftsmanship that define California hash making. As part of [SF Hash Week](https://sfweedweek.com/), this event brought together legacy farmers, master hash makers, and local retailers to connect, share exceptional hash, and dive deep into the art of master hash making. We were joined by [The Sensi Society](https://thesensisociety.com/), [Bay Care Delivery](https://www.baycaredelivery.com/), [Vapor Room](https://vaporroom.com/), and more, who all had the opportunity to meet with the OGs and legacy brands to prepare purchase orders in anticipation of 7/10.

![B2B Hash Event at Meadow HQ ](//images.ctfassets.net/6kwu1u6s8j23/17z1ejZYdiBZySfgHmFp77/f99ad2e0c1b4376776ec0cde9598403f/9.png)

### What is Hash and Its History?

Hash, or hashish, is a concentrated form of cannabis made by compressing or purifying the resin glands of the cannabis plant, known as trichomes. This powerful concentrate has been produced and consumed for centuries, with deep roots in regions like India, Nepal, Turkey, and Egypt. Hash offers a potent way to experience the full effects of the cannabis plant, capturing its essence in a compact form.

![What is Hash?](//images.ctfassets.net/6kwu1u6s8j23/7EndTJjIDSFvtj2PFhEr4q/e348d1126804c4d4ffbfa4f27fa5d4be/3.png)

### Connecting Growers and Makers with Their Customers

In the California cannabis industry, growers and makers face significant barriers to marketing and direct sales due to stringent regulations. Traditional marketing channels and direct consumer interactions are restricted, making it challenging for small, craft businesses to connect with customers. Events like the B2B Hash Showcase provide a platform to highlight these artisans, shine a light on their exceptional products, and keep the craft alive in California.

By creating opportunities for growers and makers to connect with customers and retailers, we help their products reach a broader audience. This exposure is essential for sustaining the craft cannabis industry, fostering innovation, and maintaining the rich heritage of hash making. Such events also promote a sense of community and shared purpose, reinforcing the importance of supporting local, small-scale producers.

![B2B Hash Event ](//images.ctfassets.net/6kwu1u6s8j23/4Q91IVaotdA1pKIDPiVc6b/7b70fa76491ff5985b53f8599bce4beb/8.png)

## B2B Hash Showcase at Meadow HQ: Event Highlights

##### __Here’s a breakdown of some of the standout brands and products that made this event unforgettable:__

![Nasha Extracts](//images.ctfassets.net/6kwu1u6s8j23/2BbPg09k7rcbnovHi4QPD3/1000c0dd5e1a62a9ba1f26166aee04dd/7.png)

![Oakland Extracts](//images.ctfassets.net/6kwu1u6s8j23/1PesuiWB40fkbMM3oxdrAX/34cd76d48a1ecaad60da5f5ce97903b1/6.png)

##### **Nasha Extracts:** 

Known for their premium hash and live rosin extracts, Nasha introduced their new Rosin Bars at the showcase. These bars deliver Moroccan Peaches at the perfect temperature, ensuring true-to-plant flavors with robust clouds. This innovative product underscores Nasha’s commitment to excellence and flavor purity. [@NashaExtracts](https://www.nashahash.com/)

![Ember Valley](//images.ctfassets.net/6kwu1u6s8j23/53m71rkv2QjuctCeZPKVcM/f597b7300f49c6b4694aac4626c90bf0/Ember_Valley.png)

##### **Ember Valley:** 

Ember Valley's table was a hub of excitement, with their Orange Peas and Northern Fire live rosin, cultivated in Shasta Lake, stealing the show. The sweet and tangy citrus of Orange Peas and the spicy, herbal notes of Northern Fire left a lasting impression. [@EmberValley](https://www.embervalley.com/)

![Oakland Extracts](//downloads.ctfassets.net/6kwu1u6s8j23/3hRB1Ok1ylA9o8nPrQIALQ/90f6aeb0483743c8375690ed81ec983e/18.png)

##### **Oakland Extracts:** 

Terryn Buxton highlighted the importance of having space to showcase craft products to customers and the community. Exposure and connection are essential to the survival of small, craft businesses in the industry. [@OaklandExtracts](https://www.oaklandextracts.com/)

![Emerald Valley Hash](//images.ctfassets.net/6kwu1u6s8j23/5VUFnZYlrdvilkA4LaW3K3/b0a970f489321d6db989691f17ae3e7a/12.png)

![Sauce](//images.ctfassets.net/6kwu1u6s8j23/6beIwY7db9GtXWYyUON01y/b00a578234de2360ad7357926b2eff91/13.png)

##### __Errl Hill:__ 

Errl Hill Extracts is a single-source, family-run farm and hash company. Led by legacy farmer Scott Harris, the team produces award-winning live resin and live rosin using cannabis flowers grown exclusively on their farm in the heart of Humboldt County. [@Errl Hill](https://www.errlhillextracts.com/)

![Arcata Fire Hash ](//images.ctfassets.net/6kwu1u6s8j23/1AhGuhSvPIvXNfCiiBoKOr/2134e63b8e4bfb914723a066617e7f98/2.png)

![Forte Hash](//images.ctfassets.net/6kwu1u6s8j23/4NXNus4SQEtSyzctTh85Fc/d0c4391c25dbd58aed8bebc3b7b9ba6d/4.png)

##### __Arcata Fire:__

Arcata Fire brought out massive jars of R&D products to share with attendees, evoking memories of the old days. Their Ridge Line Rosin Moroccan Peaches jar was so potent and fruity, it was almost overwhelming. [@Arcata Fire](https://www.alwaysthefire.com/)

![Sauce Table](//downloads.ctfassets.net/6kwu1u6s8j23/zm2cLiSLI6zp2PwuZh6NY/74bc0917f0be8cc6eb7452198138b6fd/17.png)

##### **Sauce:** 

Their new live rosin Bursts were a hit, offering a perfect option for edible enthusiasts. Additionally, their Super White Widow vape, with its sweet and spicy notes, was a crowd favorite. [@Sauce](https://sauceessentials.com/)

![Revive Purelife](//images.ctfassets.net/6kwu1u6s8j23/15pVOKN5mfJJXGHmIXIBmW/6679dac97538ab4554845b3ea3d66051/Hash_week_blog_post_images.png)

##### **Revive Pure Life:** 

Promoting a pure and healthy lifestyle, Revive Pure Life’s solventless extracts and organic chocolates are top-shelf products designed for health-conscious individuals. Their commitment to quality and wellness is evident in every product they offer. [@RevivePureLife](https://www.revivepurelife.com/)

![Holy Water Hash](//images.ctfassets.net/6kwu1u6s8j23/3ksYFc6TshkxPT0lZngHNE/87a3d1b3c4799eacff8a6c8504c7d009/11.png)

##### **Holy Water:** 

Holy Water introduced their innovative split jar, featuring two half grams of the same strain processed differently. This product allows users to experience and compare the distinct effects and flavors of live rosin and live resin. [@HolyWater](https://www.instagram.com/holywater710/?hl=en)

![Heritage Hash ](//images.ctfassets.net/6kwu1u6s8j23/3eCPKyTnxNqYatWCNhNS0h/b342d34caba827531fbe33586acfa8c8/5.png)

##### **Heritage Hash:** 

The Moroccan Peach Panther, with its fruity and herbal flavors and dense resin, stood out as a testament to tradition and legacy. Heritage Hash continues to honor the rich history of hashmaking with every product they create. [@HeritageHash](https://www.heritagehashco.com/)

![Forte Blue Zushi](//images.ctfassets.net/6kwu1u6s8j23/5eHMOUdw1cz1Y4Jn6oUSNO/e49c517a3d715c0b0d61129e4d25e97b/Hash_week_blog_post_images__2_.png)

##### **Forte:** 

Forte announced an exciting expansion into a new flower line, promising robust flavors true to their genetic origins. This move aims to cater to a wider audience while maintaining the high standards they are known for. [@Forte](https://www.fortehash.com/)

![Hash and Flowers](//images.ctfassets.net/6kwu1u6s8j23/hsTJxFoyXW70WqaEZwJG6/2497ecadd199c4b6d8361c48a6bb1e1c/Hash_and_Flowers.png)

##### **Hash and Flowers:** 

Their Ichigojamu Live Rosin, combining Strawnana and Lemon OG, delivered a sweet, fresh-pressed strawberry jam flavor that was both uplifting and invigorating. [@HashandFlowers](https://hashandflowers.com/)

![Moon Valley Cannabis](//images.ctfassets.net/6kwu1u6s8j23/kdTal6yffjRCvD5RtDf05/757e07808b317d438f663692dd9a44e9/Hash_week_blog_post_images__1_.png)

![Hash and Flowers ](//images.ctfassets.net/6kwu1u6s8j23/4UIBzFFNrrfCvNT7uA4tbh/d92a4a6fcda496a7163e572be207e9c7/10.png)

##### **Moon Valley Cannabis:** 

Known for their standout strain, Neon Panther, Moon Valley Cannabis impressed with their commitment to sustainability. Their small-batch, handcrafted indoor flower is grown using 100% renewable energy and natural farming principles. [@MoonValleyCannabis](https://www.moonvalleycannabis.com/)

![San Francisco Hash Week](//images.ctfassets.net/6kwu1u6s8j23/1jYQ1h0jVZPPALK4wckb2b/78784cd099ca203a88b318139489494c/1.png)

> 710, or 7/10, is considered a “stoner” holiday for consuming cannabis oil products, dabs, or concentrates. The term 710 rotated upside down spells OIL, a word used to describe highly potent cannabis products such as hash oil, shatter, wax, and so on. The holiday occurs on July 10th - [Weedmaps](https://weedmaps.com/learn/cannabis-and-its-evolution/everything-you-need-to-know-about-710#:~:text=710%2C%20or%207%2F10%2C,7%2F10%2C%20written%20numerically.)

### Looking Ahead to 7/10

We're partnering with SF Hash Week to host several events to celebrate with the community. [Here's the full schedule. ](https://sfweedweek.com/schedule/)

Meadow's journey with craft California hash began with Frenchy Cannoli and his award-winning Key Lime Reserve. Our CEO, Hua, learned directly from the master himself about the history and techniques of Frenchy's signature ice water hash and temple balls, enjoying some of the best conversations around his hookah. Catching up with Madame Cannoli and Belle, his apprentice-turned-master, at the Hash Showcase was a true highlight. If you haven’t seen Frenchy’s documentary film, FRENCHY DREAMS OF HASHISH, we highly recommend it. Join us for a screening as part of SF Hash Week on July 11th at Meadow HQ. 

![Frenchy Cannoli and Madame Cannoli](//images.ctfassets.net/6kwu1u6s8j23/4XjA6aIU4BYgl8mEv5tY9G/97ee968f7c1df624a3a217026df52520/DSC02078.JPG)

##### __We extend our deepest gratitude to all the incredible producers and innovators who shared their craft at the B2B Hash Showcase. Your dedication to excellence keeps the art of cannabis cultivation vibrant and evolving.__

![SF Hash Week](//images.ctfassets.net/6kwu1u6s8j23/7y0nyTOVR3uNxtEjT8ouns/91d2c75b66c1d009f33a3e902193122c/DSC02067.JPG)

Special shoutout to David Downs, the creative force behind [SF Weed Week](https://sfweedweek.com/), for bringing our community together in celebration.

This showcase was just the beginning. We look forward to continuing to support and celebrate the legacy and future of cannabis. The passion, expertise, and camaraderie displayed at Meadow HQ reinforce our commitment to fostering a thriving, innovative cannabis community. 

__Thank you for being part of this journey.__ 🌿✨

Here’s a breakdown of some of the standout brands and products that made this event unforgettable

Celebrating California Hash: Highlights from Meadow's B2B Hash Showcase

In Massachusetts, cannabis retailers navigate a unique landscape marked by specific regulations, including a three-store limit and industry verticalization. Meadow’s POS system is meticulously crafted to master these local nuances, ensuring compliance, operational efficiency, and customer loyalty.

<sidebar padding="no" side="right"> ![MA Flower Expo 2024](//images.ctfassets.net/6kwu1u6s8j23/48xBmR69fiYNne6UbDGv0E/d72a905a7972cf4995c97b3b2168e1e1/2-724x1024.png) </sidebar>

### Leading the Way in Massachusetts Dispensary POS

Meadow stands as the trusted POS choice for Massachusetts dispensaries, recognized for our robust support, reliable performance, and user-friendly design. Our platform simplifies compliance, streamlines inventory management, and offers easy and robust reporting. Partnering with Meadow means accessing unparalleled support and setting your dispensary up to be the go-to choice for Massachusetts customers. 

Read more: [Elevate Your Massachusetts Dispensary POS](https://getmeadow.com/massachusetts)

##### **To kick off our entrance into the Massachusetts market, our sales team attended the Massachusetts Flower Expo to engage with both new and existing operators. We showcased what sets us apart from the competition, highlighting our unique offerings and industry-leading solutions.** 

### What’s the MA Flower Expo?

[The Massachusetts Flower Expo](https://theflowerexpo.com/massachusetts), held in Greenfield, MA on June 4-5, 2025, was the premier B2B cannabis tradeshow in New England, where buyers met brands. Known as the Northeast’s premier cannabis trade show, the 2024 event featured over 150 brands exhibiting and 300+ dispensaries in attendance, covering roughly 80% of the Massachusetts retail market. The Expo was designed to foster meaningful connections, partnerships, and sales between brands and buyers. 

Meadow proudly participated in the Flower Expo with a booth at A206. The event featured a variety of engaging activities, including a drone show, after parties, and guest appearances by Red Man and Sublime. With hundreds of retailers and brands exhibiting, it was an exciting and fruitful experience for all attendees.

![Massachusetts Flower Expo](//images.ctfassets.net/6kwu1u6s8j23/4TH9015JMnRWx7tWlGFIJM/b6fbbccb5a236b188563951d2a34944c/flower-expo-24.webp)

### Our MA Flower Expo Highlights

The Flower Expo mirrored what we attend every year in California, the [Hall of Flowers](https://getmeadow.com/blog/hall-of-flowers-2024-insights-and-innovations-from-ventura-ca/preview). The bustling event space was full of cannabis retailers and brands showcasing their product offerings. 

Attendees had the opportunity to network, form new partnerships, and discover the latest innovations in the cannabis industry. The event was characterized by its vibrant atmosphere, live entertainment, and interactive exhibits. The quality of the flower showcased was impressive, comparable to California's legacy offerings, demonstrating the high standards of Massachusetts cannabis producers. 

The presence of vertically integrated brands and retailers emphasized the growing trend of companies managing both production and retail aspects of their business, ensuring consistency and quality control.

### Shocking MA CCC Regulatory Updates announced leading up to the Event

<sidebar padding="no" side="right"> ![Flower Expo Massachusetts 2024](//images.ctfassets.net/6kwu1u6s8j23/6JT7cyRURWUS3h4jt4tTam/dbb4a8889c19e42fbf53a7e902e88df0/FlowerExpoMAPhoto_V2.jpg) </sidebar>

While the Flower Expo had planned to include sales activities, a[n emergency update suddenly blocked before the event](https://masscannabiscontrol.com/2024/05/bulletin-2024-flower-expo-participation-may-31-2024/) by the Cannabis Control Commission (CCC). The CCC reminded licensees of their obligations under state Cannabis law, emphasizing the importance of compliance with regulations on labeling, storage, security, and inventory tracking in Metrc. Licensees were required to conduct activities within their premises and display marijuana products only in secure, locked cases. Advertising through promotional items like gifts, giveaways, and samples was prohibited. Violations could result in enforcement actions, including fines, suspension, or revocation of licenses.

This was timely with another regulatory update that MA retailers should know about. 

[The CCC recently expanded its interpretation of advertising regulations.](https://masscannabiscontrol.com/2024/05/bulletin-advertising-activities-may-21-2024/) Retailers are now prohibited from showing sales pricing, strikethroughs, advertising discounts, or loyalty programs on their websites or menus. However, these promotions were allowed in-store as the communication was considered "personal." Some retailers are exploring the possibility of redefining "personalized" communication to show deals to customers who opted in on the website.

### Welcoming our new Sales Executive Dan to the Meadow Team

At the Expo, Meadow welcomed Dan Hayes, our new senior account executive, to the team. Dan has almost a decade of experience in the cannabis retail space, coming from top contenders in cannabis retail POS. We are delighted to have him on board and of course we asked him, *“what sets Meadow apart from the competition?” *

<sidebar padding="no"> ![Meadow POS at MA Flower Expo](//images.ctfassets.net/6kwu1u6s8j23/4yCyit0J3UZElvldhOHUsY/6108d3046a4f4104fa5b081607fe7e71/PXL_20240605_180552993.jpg) </sidebar>

__Dan highlighted several key points:__

- **Fast and Easy POS Software**: "Meadow is the fastest and easiest cannabis retail POS software out there," Dan noted. This speed and ease of use are crucial for retailers, as they streamline operations, reduce training time for staff, and enhance the overall customer experience.
- **Accurate Metrc Connection**: "Our connection to Metrc is by far the most accurate when it comes to reporting, keeping you in compliance," Dan explained. Compliance is a significant concern for cannabis retailers, and Meadow's reliable integration with Metrc ensures that inventory and sales are accurately tracked and reported, reducing the risk of regulatory issues.
- **Dedicated Support Team**: "Our support team is dedicated to ensuring that our services are always up and running smoothly," Dan continued. Meadow's support team provides exceptional customer service, addressing any issues promptly and helping retailers maximize the benefits of their POS system.

### Pain Points from Massachusetts Cannabis Retailers who aren’t running on Meadow POS

During the Expo, we heard from several retailers about their pain points, particularly regarding the reliability of their POS system. One retailer mentioned [experiencing an outage on 4/20](https://mjbizdaily.com/dutchie-pos-system-for-cannabis-retail-crashes-on-420/), the most important sales day of the year. This kind of downtime can result in significant revenue loss and damage to a retailer's reputation. In a burgeoning market like Massachusetts, having a reliable software solution is essential. 

##### Here are other pain points that we currently offer solutions for:

1. __A lack of support:__ Massachusetts’ leading POS solution recently got rid of their Customer Success team and direct point of contact, leaving users high and dry without available technical support.
2. __System Downtime and Lag:__ Certain features are causing significant system lag, with each AWS instance operating at over 95% capacity. This leads to noticeable slowdowns in catalog management and reporting functions.
3. __Spread too thin:__ Jack of all trades, master of none

### The High Cost of Low-Cost Solutions

While some new operators choose a POS software system on price alone, you’ll soon discover you get what you pay for. For instance, if your sales data is not being accurately reported to Metrc, or your tax calculations are not accurate, you may end up with an expensive compliance mistake or tax liability which requires hiring specialized consultants or comes with large fees and audits to untangle, which ends up creating a big headache. 

Read more about [**How to Choose a Cannabis Dispensary POS System**](https://getmeadow.com/blog/why-california-dispensaries-need-a-california-specific-pos-for-compliant)

### Why Meadow?

Meadow's POS system stands out with its 99.99% uptime and 100% uptime on 4/20, demonstrating our commitment to providing a stable and dependable service. As we enter the Massachusetts market, we are excited to share our capabilities with retailers looking for a robust and efficient POS system. 

Our all-in-one solution not only ensures reliability but also offers a comprehensive suite of tools to manage inventory, compliance, customer relationships, and more. This makes Meadow an ideal choice for cannabis retailers aiming to thrive in a competitive and rapidly evolving industry.

- **Ease of Use:** We help dispensaries achieve operational excellence with easy-to-use, intuitive tools. The importance of easy-to-use software “***that just works”*** cannot be overstated. Difficult systems with bugs or inefficient processes lead to ineffective staff, increased errors, and significant financial costs.
- **All-in-One:** Sell more cannabis with less work, using Meadow's connected cannabis retail, inventory management, delivery, eCommerce, payments, and CRM—designed to grow with you.
- **Unparalleled reliability:** with 99.99% uptime since 2014, and 100% uptime on 4/20.
- **Speed and Efficiency**: Speed and efficiency at the point of sale are crucial; any lag can leave customers waiting, resulting in lost sales and diminished customer satisfaction. With Meadow, you’re working with the fastest POS solution out there.

![10 Years experience growing successful dispensaries](//images.ctfassets.net/6kwu1u6s8j23/5Mif4TzgUxwnVrefoTDY6t/8a6929d37ff1a654ad3e40273225a353/Years_experience_growing_successful_dispensaries.png)

Some dispensary operators cobble together five or six different software services, but smarter storefront dispensaries and delivery teams choose Meadow’s all-in-one solution to manage their operations, grow their sales, and reduce their workload. With [**99.99% uptime**](https://www.meadowstatus.com/) over the last 10 years, customer support tickets answered in 5 minutes or less by knowledgable cannabis experts, and a robust series of Meadow Mastery courses to get your whole team up to speed, there’s a reason why dispensary operators like you consistently give us [**5 stars**](https://www.g2.com/products/meadow-meadow/reviews#reviews).

Running a storefront dispensary or delivery team can be difficult and time-consuming, but with Meadow's all-in-one solution you'll enjoy greater efficiency and higher sales. With just one program to manage your operations, reduce the amount of work needed-freeing up more hours for what matters most!

In case you missed us, we’ll be back at the 2025 MA Flower Expo. Otherwise, you can book a call directly with our team to learn more about our Cannabis Retail Software. 

<callout>[Book a call](#upgrade-now)</callout>

Coming up: Michigan Flower Expo in Lansing MI, August 7-8, 2024.

Read more about Meadow's highlights and key takeaways from the Massachusetts Flower Expo

MA Flower Expo: Showcasing Innovation in Cannabis Retail

<sidebar padding="no" side="right"> ![Bottlerock Napa Valley 2024 Line up](//images.ctfassets.net/6kwu1u6s8j23/70wX6fAal5Y61EAKOqeM0C/f2c0d8db65e5e3446070297054676078/bottlerock-napa-valley-lineup-2024-billboard-1240.webp) </sidebar>

#### What is [BottleRock](https://www.bottlerocknapavalley.com/)?

[BottleRock](https://www.bottlerocknapavalley.com/) is an annual music festival held in Napa Valley, California, celebrated for its eclectic mix of live music, gourmet food, craft beer, and premium wine. This festival draws top-tier musical acts and a diverse crowd, creating an engaging and lively atmosphere. Beyond the music, BottleRock offers a rich cultural experience with culinary demonstrations by renowned chefs, wine tastings from local vintners, and a variety of interactive activities. It's a celebration of art, food, and community, making it a must-visit event for music lovers and culture enthusiasts alike.

#### Revolutionizing Cannabis Sales with Meadow POS

In the dynamic cannabis industry, staying ahead requires innovation, adaptability, and a keen understanding of consumer needs. Meadow POS is at the forefront with its groundbreaking [Ice Cream Truck Delivery Service Model](https://getmeadow.com/features/cannabis-delivery), enabling dispensaries to bring their products directly to consumers, compliantly, in California and other markets like [New York](https://getmeadow.com/new-york), [New Jersey](https://getmeadow.com/new-jersey) and [Michigan](https://getmeadow.com/michigan). 

##### __This innovative service model was put to the test at the BottleRock country music festival on May 24, 2024, where Abide set up a mobile dispensary that thrilled festival-goers with convenience and quality.__

##### In this blog post, we’ll walk you through how Abide prepared for BottleRock, executed sales, and what it takes for anyone to replicate such a successful event __in 3 steps.__

<sidebar padding="no">  ![Abide Dispensary ](//images.ctfassets.net/6kwu1u6s8j23/6AxaUNJvaBEfYfMt7fhIwH/ffe6508ecdfc9646d66933a78cc19692/_M5A2582.jpg) </sidebar>

#### Abide Dispensary: Commitment to Quality and Community

[Abide Dispensary](https://abidenapa.com/shop/), located in Napa, California, is renowned for its commitment to quality, community, and customer satisfaction. Since opening in 2019, Abide has been powered by Meadow POS, offering a carefully curated selection of cannabis products, including flowers, edibles, vape pens, and prerolls, catering to both medical and recreational users. Abide's focus on education and personalized service ensures that each customer finds the right product to meet their needs. 

## On-Site Success at BottleRock 2024

#### **#1. Preparing for the Event:**

#### Marketing Initiatives: Creating Buzz and Driving Traffic

Abide’s success began long before the festival gates opened. They leveraged their website, text marketing, and word-of-mouth to build anticipation among their customer base. Flyers were distributed inside the dispensary leading up to the event, ensuring their loyal customers knew where to find them at BottleRock. This pre-event marketing strategy created a buzz, drawing attention to their unique setup and encouraging festival-goers to seek them out. By using both digital and physical marketing tactics, Abide ensured maximum reach and engagement, driving traffic to their mobile dispensary.

#### Streamlined Inventory Management

<sidebar padding="no" side="right"> ![Meadow POS and Delivery ](//images.ctfassets.net/6kwu1u6s8j23/10XM0I8bBcz1J6E1YNkSA6/6e9a89b2d78f1fd149dfa46fbc925d14/IMG_8167.jpeg) </sidebar>

Abide focused on offering a concise menu that featured the most popular categories, which made decision-making easier for customers. By curating a selective menu, they ensured that customers were not overwhelmed with options, so they could quickly find and purchase what they needed, enhancing the overall shopping experience. The focus on essential products ensured a concise and manageable menu for both staff and customers.

This streamlined approach simplified the shopping experience while preventing overstocking. By offering a limited selection of SKUs, Abide purchased only the necessary products, avoiding excess inventory for the event. With five years of BottleRock experience, Abide utilized historical sales reports to accurately determine the required quantities for a successful event. 

Abide was supported by [Happie Cannabis Products](https://www.livehappie.com/blank), featuring their line of 1/8ths and 5pack Preroll products.  

__Pro Tip__ 💡 One of the most common event pitfalls is over-ordering product and ending up with excess inventory. To avoid this, consider partnering with your product vendors. Establish agreements where vendors sponsor your booth and supply inventory before the event. Afterward, return any unsold items, ensuring you only pay for what was sold. Additionally, we've seen that brand ambassadors often join events to actively promote their products, boosting sales and enhancing the overall customer experience.

#### **#2. Setting up your Booth:**

<sidebar padding="no"> ![Abide Napa On-site Sales for Bottlerock 2024](//images.ctfassets.net/6kwu1u6s8j23/79iutA3DoVgYjDj1E4x3Qs/31d32dfbd6049d413bd674bdeab7be52/IMG_8172.jpeg) </sidebar>

Positioned strategically on the access road before the general admission area, Abide’s mobile dispensary captured the attention of thousands of festival-goers, providing them with a convenient way to stock up on their favorite cannabis products. The accessibility of the dispensary allowed attendees to easily purchase items like edibles, vape pens, and prerolls to enhance their festival experience. 

__Pro Tip__ 💡 An alternative to setting up outside of the event grounds is to collaborate closely with the event organizers to create an experience within the festival grounds itself. In previous years, Abide successfully executed this approach, integrating seamlessly with the event. However, due to new event guidelines this year, they were required to set up outside the general admission line

#### Effective Signage and Budtender Engagement

Clear signage outside and inside the booth, coupled with budtenders actively engaging with the crowd, directed attendees to the mobile dispensary. Budtenders also walked up and down the event entry gate, further promoting their presence and services. Abide invested in branded table clothes, outdoor tents, sandwich boards and signage to accomplish this task. 

<sidebar padding="no" side="right"> ![Booth Signage](//images.ctfassets.net/6kwu1u6s8j23/ccqolIo6ebHJwCPRkCXPA/d7ed00cd54632180ceb6337589af9278/IMG_8165.jpeg) </sidebar>

This proactive approach not only increased visibility but also provided an opportunity to educate potential customers about the products and services offered. The combination of visual cues and personal interaction created a welcoming and informative environment that drew in festival-goers.

#### Seamless Online Ordering with QR Codes

Innovative use of QR codes allowed guests to place delivery orders online effortlessly. These QR codes were strategically placed and highly instructive, guiding customers step-by-step on how to order. 

<sidebar padding="no"> ![QR Codes leading to the event menu](//images.ctfassets.net/6kwu1u6s8j23/7LXUPrlM5HQnFhZtnlElhP/adf1ed4421df368cbd329fd9caa8e8dd/IMG_8184.jpeg) </sidebar>

The Abide marketing team designed 4x6” and 12x12” postcards featuring a QR code linked directly to their online menu. These postcards were distributed throughout the crowd and provided essential details such as accepted payment methods, a map to locate their booth on the event trail, and information about the available products. This strategy ensured that attendees had easy access to all necessary information, enhancing their overall event experience.

Meadow’s fast and user-friendly [e-commerce solution, Menu Pro](https://getmeadow.com/features/ecommerce) played a crucial role, providing an exclusive menu based on the delivery address entered by customers, minimizing data entry errors. Meadow created a filtered embedded menu code that was placed on Abide's website, which pre-filled the delivery address for attendees, making it easy to order online.

This digital integration streamlined the ordering process, making it quick and convenient for customers to get what they needed. The ease of online ordering, combined with the efficiency of Meadow’s system, ensured that customers had a smooth and satisfying shopping experience.

#### __#3. Operations and Execution of Sales__

#### Efficient Packing and Secure Inventory Management

A dedicated packing station, equipped with a machine that printed packing tickets, ensured each order was handled swiftly and securely. Inventory was stored inside a van, accessible only to budtenders, and kept out of public view behind a gated fence. This setup not only maintained security but also facilitated a well-organized packing process. By having a designated area for packing orders, Abide could ensure accuracy and speed, minimizing wait times for customers. The secure management of inventory also reduced the risk of loss or theft, enhancing overall operational efficiency.

<sidebar padding="no" side="right"> ![Happy Abide Budtenders](//images.ctfassets.net/6kwu1u6s8j23/4yVQRey1KDw6JniR6kzIbF/b00362011971cfc310e4b6034c7dd660/IMG_8162.jpeg) </sidebar>

#### Happy Budtenders, Exceptional Service

Abide’s budtenders, equipped with registers, were ready to fulfill new delivery orders with just a few clicks on an iPad. Their enthusiasm and commitment to customer service elevated the entire experience, ensuring every guest felt valued and well taken care of. 

#### __The workflow looked like this:__
1. The customer placed an order online. Budtenders were available to help guide them. 
2. A packing slip printed in the secure packing area
3. A "packer" packed the order from the available inventory
4. The packer would walk the order to the Budtender at fulfillment
5. The Budtender would then scan the QR code on the packing slip which brought up the order for fulfillment on Meadow's POS iPad app
6. The Budtender would accept payment at the register

<sidebar padding="no"> ![Packing station](//images.ctfassets.net/6kwu1u6s8j23/2jLlkpSXLZINOQoPsaQPrB/4410aa2930bf8e593a8ae8a47b5f9dc7/IMG_8203.jpeg) </sidebar>

Happy and knowledgeable budtenders are crucial in creating a positive customer experience, as they can provide insights, answer questions, and assist with any issues. Having a streamlined process for fulfillment allows budtenders to focus on customer service and sales opportunities. 

#### Expanding your Reach with Ice Cream Truck Delivery

Learn more: [Mobile Cannabis Dispensaries: The Ice Cream Truck Delivery Model](https://getmeadow.com/blog/5-ways-to-boost-revenue-with-new-ice-cream-truck-dynamic-cannabis-delivery)

Meadow’s Ice Cream Truck Delivery Service Model allows dispensaries to set up mobile dispensaries anywhere, reaching untapped markets and providing unparalleled convenience for shoppers. This model not only expands a dispensary’s territory but also enhances its ability to serve customers in new and innovative ways. By bringing the dispensary to the customer, Meadow’s model breaks down geographical barriers and increases accessibility. 

This flexibility is also beneficial for events, festivals, and other high-traffic locations, where traditional brick-and-mortar stores may not be feasible. The Ice Cream Truck Delivery Service is a game-changer for dispensaries looking to expand their market reach and improve customer convenience.

<sidebar padding="no" side="right"> ![Booth Experience](//images.ctfassets.net/6kwu1u6s8j23/7ttBME1VHX0qIPRcIBEtfW/7b7e284b89e1af3cf1ce1f2092d0ed8d/IMG_8159.jpeg) </sidebar>

#### Maintaining Stock Levels and Compliance

To keep inventory levels optimal and ensure compliance, Abide used two vehicles to cycle between the dispensary and the on-site booth. This strategy maintained stock levels and adhered to all security measures, ensuring a smooth operation throughout the event. Regular restocking runs ensured that popular items were always available, preventing stockouts and disappointed customers. 

Compliance with California regulatory requirements like delivery ledgers were also a top priority, with strict protocols in place to manage inventory and transactions. 

Read more: [Important Regulatory Update: New California Cannabis Delivery Ledger Requirements & Steps for Compliance](https://getmeadow.com/blog/important-regulatory-update-new-california-cannabis-delivery-ledger)

<sidebar padding="no" side="right"> ![Roll a Joint](//images.ctfassets.net/6kwu1u6s8j23/1XgD6SPJMGTPLp62UlqiOc/59db5c725aa7b153179c0540811c1e48/IMG_8200.jpeg) </sidebar>

#### Consistent Branding and Messaging

Every aspect of Abide’s presence at BottleRock was carefully branded, from the booth tent and tablecloths to flyers and merchandise. Their own flower and preroll brand products were prominently featured, with the menu accessible via their website for future orders. This consistent branding resonated with festival-goers, reinforcing Abide’s identity and commitment to quality. By creating a cohesive and visually appealing setup, Abide ensured that their brand was memorable and easily recognizable. 

##### __Bonus: Enhancing the Experience with Complimentary Services__

Abide elevated the event experience by partnering with a joint-rolling service, offering festival-goers a complimentary and convenient activity. This interactive service was especially appreciated by attendees who purchased an eighth but preferred to smoke on the spot. This effort demonstrated Abide's dedication to exceptional service and creating memorable, engaging experiences for their customers.

### Why Meadow?

- __Ease of Use:__ We help dispensaries achieve operational excellence with easy-to-use, intuitive tools.
- __All-in-One:__ Sell more cannabis with less work, using Meadow's connected cannabis retail, delivery, eCommerce, payments, and CRM—designed to grow with you.
- __Unparalleled reliability:__ with 99.99% uptime since 2014, and 100% uptime on 4/20.

Meadow’s Ice Cream Truck Delivery Service Model is revolutionizing how dispensaries operate, providing the flexibility to reach new markets and deliver exceptional customer experiences. Abide Dispensary’s success at BottleRock 2024 is a testament to the power and potential of this innovative delivery model. As the cannabis industry continues to grow, Meadow POS remains at the forefront, helping dispensaries expand their reach and better serve their communities. By embracing this cutting-edge delivery model, dispensaries can enhance their operations, increase customer satisfaction, and drive growth in a competitive market.

<callout>[Download our Ice Cream Truck Delivery Guide](#dynamic-delivery-guide)</callout>

See how Abide Dispensary used Ice Cream Truck Delivery to enhance customer experience and streamline operations at BottleRock 2024

Abide Dispensary’s Ice Cream Truck Delivery at BottleRock 2024: A Cannabis Case Study

On May 21st, 2024, [Meadow](https://getmeadow.com/) sponsored a [Metrc](https://www.metrc.com/) User Exchange event in Detroit, MI. This event brought together licensees from across Michigan’s supply chain to hear directly from Metrc leaders about the future of cannabis Track and Trace.

<sidebar padding="no"> ![Meadow Sponsored CA Metrc User Exchange Event 2024](//images.ctfassets.net/6kwu1u6s8j23/54LKQ5ZpgjAwDVdkBMgBDg/9ba6111e42a06c958d9e30b82e9d0ef1/C59AD4F9-EA81-4633-8684-E366A1D2BE49_1_105_c.jpeg) </sidebar>

The main focus of the event was on recognizing areas for improvement, gathering user feedback, and sharing Metrc's roadmap of upcoming features.

This complimentary event offered a unique opportunity to learn from and connect with Metrc leadership, product experts, and local peers. 

##### If you missed it, here's a recap of what we learned:

Metrc, the market leader in cannabis track and trace systems, boasts over 400,000 users across the United States. Their commitment to maintaining this leadership includes enhancing performance, fixing bugs, and improving support and training.

To support their users, Metrc has added new videos and training materials to their website and posted all relevant bulletins for Michigan here: [Metrc Michigan Partner Resources](https://www.metrc.com/partner/michigan/). They have also expanded their support team to ensure faster response times when users encounter issues. For example, you can now read more about [Mastering Metrc: Expert Tips, Tricks and Shortcuts](https://www.metrc.com/mastering-metrc-tips-tricks-and-shortcuts/)

The insights shared in Detroit mirrored those from the User Exchange events held in California, demonstrating Metrc’s dedication to nationwide improvements and consistent support for the efficiency of the cannabis industry. Metrc’s ongoing efforts to listen to feedback and continually upgrade their system highlight their pivotal role in the industry’s growth and evolution.

For more details about the event, visit the official page: [Metrc User Exchange Michigan](https://www.metrc.com/metrc-user-exchange-michigan/).

The most exciting part of this event was the announcement of two major upcoming features: Retail ID and a Universal Product Catalog. These new tools are set to streamline operations and enhance user experience.

### Retail ID

![Retail ID Graphic ](//images.ctfassets.net/6kwu1u6s8j23/39sQyj4iOjqksdkvwYCcPQ/ea37700edd270ecb8b46a81ab07b61c8/Retail_ID_Graphic__2_.png)

Meadow has been working with Metrc on their new “Retail ID” concept since 2023, and what they are proposing is very exciting for cannabis businesses:

##### __A way for products to go through the supply chain without the need to relabel them - just apply a single label at the point of production and it will follow that product through its life inside and outside of Metrc.__

The need to relabel every single unit of product is one of the biggest pain points and costs we hear from retailers, and we’re grateful for the chance to work together on a solution. You can learn more about Metrc's Retail ID here: [https://www.metrc.com/retailid/](https://www.metrc.com/retailid/)

### Universal Product Catalog

We frequently hear from retailers that it can be impossible to track down a product photo or description, or even a brand’s logo, when adding a new product to their menu. We also hear from brands that some retailers don’t always upload pictures or product information that is available.

The end experience is bad for the brand, the retailer and the customer: incomplete menus decrease conversions and basket sizes, and can be confusing for everyone involved.

Metrc’s proposed product catalog would give brands a way to upload product assets like photos, descriptions or other product information, which can then be utilized by the retailer or viewed directly by the customer, saving a huge amount of time for everyone involved.

#### Also notably mentioned:

### CSV Improvements

<sidebar padding="no"> ![Metrc User Exchange Event in Irvine and Santa Barbara](//images.ctfassets.net/6kwu1u6s8j23/3kXLGGqkmO2PaX7EH5QGLb/a19164c5a3f0579832d340b09c905b41/B5A433C5-DA7D-40F1-87EA-45E40085C9C3_1_105_c.jpeg) </sidebar>

According to Metrc, nearly 100% of retailers use an integrated point of sale system like Meadow. Most cultivators do not use integrated software. This means roughly 70% of their users only interact directly with Metrc, rather than an integrated 3rd party. It also means that the only way to upload data is using CSVs.

For anyone uploading CSVs, the updates are huge: increasing the line cap from 500 lines to 10,000 lines, and showing which lines if any specifically caused an error when uploading (instead of rejecting the whole file). These changes definitely made some cultivators happy.

### Package History After Transfers

In the past, once a package had been transferred out of your facility you would lose all visibility into its history. Now Metrc has added a “Transferred” tab on the packages screen, so you can view a list of all pacakges that previously existed in your facility but have since been transferred out. This is live now.

##### Those are the main points Metrc shared with us. But what did the attendees share with Metrc?

### Ability to Search Across Multiple Licenses

Metrc users in Michigan expressed a strong need for the ability to search across multiple licenses simultaneously. Currently, users have to search each license individually to locate a specific package. This process is time-consuming and inefficient, especially for those managing multiple licenses. Implementing a multi-license search functionality would significantly streamline operations, saving time and reducing the potential for errors.

### Ability to Scan Packages to Confirm Package ID During Receipt

Another key request was for the ability to scan packages to confirm package IDs as they are being received. Distributors sometimes send the wrong UID/product, and intake doesn't always catch these mistakes. By enabling package scanning at the point of receipt, Metrc could help prevent these errors, ensuring that only the correct products are accepted and logged into the system. This would enhance accuracy and reliability in inventory management. Perhaps this will be resolved with the release of Retail ID. 

### Support for Package Expiration Dates

Users also requested that Metrc add support for package expiration dates, a feature already supported in other states. This functionality is crucial for maintaining product quality and compliance with state regulations. Including expiration dates in the tracking system would help licensees better manage their inventory, ensuring that products are sold before they expire and reducing waste. With Meadow POS, though, you can do this today with your inventory after it’s received in Metrc. 

### Longer Auto-Logout Time Limit

The current auto-logout time limit in Michigan is shorter than in other states due to requirements from the Cannabis Regulatory Agency (CRA) which can be frustrating. Users have requested that this time limit be extended to improve convenience and workflow efficiency. While Metrc has explained that the shorter time limit is a regulatory requirement, ongoing discussions with the CRA could potentially lead to a more flexible solution that balances security with user needs.

Metrc admits that in the past they’ve built almost exclusively for state governments, sometimes at the expense of the user. Much of the time, they do not have control of what they build and have to respond to legislation and regulation. However, at these events, Metrc spent most of their time focusing on hearing and understanding the priorities of licensees and users, and expressed their desire to work more closely with us to resolve pain points.

### In some cases, Metrc had to clarify what is a limit of their system and what is a limit of the point of sale or other software the licensee is using.

#### Here are 3 concerns we heard from retailers who are **not** operating with Meadow POS:

### #1. Significant Losses: A Need for Inventory Management Tools

One operator we spoke with reported over $2M in losses due to theft and shrinkage last year, underscoring the critical need for robust inventory management and permissions systems which allow operators to maintain tight controls over their products and foster an environment of accountability and trust.

**Cycle Counts is a tool included with Meadow, and we’ve seen it dramatically reduce theft and loss, ensure the right product mix on shelves, and smooth the transition to Metrc.**

##### **Here are some of the key features of Meadow's Cycle Counts tool:**

- Barcode scanning synced to an iPad or laptop for super fast and accurate counts.
- Count while you're open using our 'Conflicts' tab, which identifies any changes in inventory (i.e. if someone sells a unit while you are counting inventory, you can easily adjust for the sale).
- Easy delegation with allowances for multiple employees to do counts simultaneously.
Immediate loss/theft detection that notifies you of any discrepancy with your expected inventory.
- Metrc optimization with drop-downs for counting within Metrc packages.
- Other smart features, including: notes to record if a product was lost, found, damaged, moved, etc; manager review and approval settings; and summary reports with missing products and conflicts.

### #2. The Meadow Difference: No More Negative Packages

Another frequently mentioned problem that doesn’t exist in Meadow is negative packages. Many retailers shared their struggles with other point of sale systems reporting on the wrong package tag until it goes below zero, resulting in a negative package count. This issue can be a significant challenge to untangle and fix, causing disruptions and inaccuracies in inventory management. What is a negative package, anyway? Negative inventory is impossible! 

Metrc itself won’t stop packages from going negative, but your inventory and point of sale system should never allow that. Users reported that these negative package issues often stem from system errors or incorrect data entry, leading to confusion and extra work to reconcile inventory discrepancies.

At Meadow, we’ve designed our system to prevent negative packages entirely. Our POS software ensures that inventory levels are accurately tracked and updated in real-time, so you never have to worry about packages going below zero. This reliability is critical for maintaining accurate inventory records, streamlining operations, and ensuring compliance with regulatory requirements.

### #3. It’s Currently Possible! Finish Packages via Metrc’s API

One of the most requested features, “finish a package via the API,” has been live with Metrc for a long time, and Meadow uses this feature every day. If a package reaches a quantity of zero, Meadow finishes the package for you in Metrc automatically. If your system doesn’t do that, talk to us :) It’s not a Metrc limitation.

### The High Cost of Low-Cost Solutions

Operators expressed frustration with inexpensive solutions leading to larger, more costly problems down the line. The sentiment "cheap solutions are expensive problems" was a recurring theme, emphasizing that initial savings could lead to significant expenses in terms of functionality and reliability.

While some new operators choose a POS software system on price alone, you’ll soon discover you get what you pay for. For instance, if your sales data is not being accurately reported to Metrc, or your tax calculations are not accurate, you may end up with an expensive compliance mistake or tax liability which requires hiring specialized consultants or comes with large fees and audits to untangle, which ends up creating a big headache. Read more about How to Choose a Cannabis Dispensary POS System

<callout>[Learn more about Meadow POS](#upgrade-now)</callout>

![10 Years experience growing successful dispensaries](//images.ctfassets.net/6kwu1u6s8j23/3ZxojdAhnbR6ovfkCmj6WA/b72107c49f3370b17573f7cbed54012b/Years_experience_growing_successful_dispensaries.png)

### What’s next for Meadow?

At Meadow, we're committed to ongoing collaboration with Metrc to enhance the retail experience for our clients. We’re excited about the new features on the horizon and are always open to hearing your suggestions for further improvements. Your feedback is invaluable, and we ensure it reaches Metrc during our regular sync-ups.

### Coming Soon: Deli-Style Functionality

Meadow currently supports pre-packaged flower workflows at the point of sale. We are in the process of building support for scale-integrated deli-style operations. 

Deli-style means flower is weighed out from a clear storage container for each purchase, providing a more personalized and flexible shopping experience. In contrast, pre-packaged flower is weighed out and packaged ahead of time, ensuring consistency and convenience. 

We understand that Michigan operators should have support for any retail model, and we are working on these updates as we expand through Michigan’s market. At Meadow, we take user feedback and turn it into key features, and we look forward to sharing these updates with our clients.

Read more: [Meadow expands beyond California, bringing its cannabis point of sale platform to Michigan, Tech Crunch](https://techcrunch.com/2022/08/26/meadow-expands-beyond-california-bringing-its-cannabis-point-of-sale-platform-to-michigan/)

### You asked, we built it: Trade Sample Management Tools

Among the issues raised at the event, trade samples were a prominent topic, primarily because all license types can interact with them, leading to potential friction. The main confusion arises from the inconsistent use of the "trade sample" flag in Metrc by different brands and distributors.

__Trade samples are:__

- No tax applied
- Limited in quantity by regulations
- Can only be given to employees of the licensee
- Marked with a briefcase 💼 tag in Metrc
- Must be removed from inventory using a package adjustment with the reason “trade sample” and the recipient’s details recorded

__In contrast, penny samples are:__

- Taxed
- No limits in regulation
- Can be sold to employees or customers (purchase limits apply)
- Reported to Metrc as sales, not package adjustments

In Meadow, you can manage trade samples and remain in compliance without having to manage these packages in Metrc or incorporate them into a sale. Our tools ensure compliance, organization, and ease of use, allowing you to focus on running your business smoothly and efficiently.

<callout>[Book a demo](#upgrade-now)</callout>

#### Don't take our word for it, [see what our customers are saying about us on G2](https://www.g2.com/products/meadow-meadow/reviews#reviews). 

Metrc announced updates for Michigan Retailers that will impact the entire supply chain. 

Michigan Metrc User Exchange Event: Retail ID & Universal Product Catalog Announcement 

### Navigating the Expanding Cannabis Landscape in New York

As New York opens its doors to the legal cannabis industry, a new and exciting market opportunity emerges for retailers and entrepreneurs alike. The Empire State, known for its vibrant culture and innovative spirit, is now poised to become a major player in the cannabis sector. With legalization comes a unique chance for existing retailers to expand their footprint and for new delivery businesses to carve out their niche in this burgeoning market.

#### Fast delivery where your customers need it
Experience Meadow's Dynamic Delivery, an innovative method that transforms your customer interactions and sets you apart from competitors who rely on traditional delivery methods.

#### Scale Operations and Expand Margins
Dynamic Delivery is a low-cost way to scale your operations and expand your margins. By using mobile dispensaries, you can serve a wider area without the need for additional brick-and-mortar locations. This flexibility allows you to optimize resources and maximize profits.

<callout>[Download the Meadow Ice Cream Truck Delivery Guide](#dynamic-delivery-guidebook)</callout>

### How to Start a Delivery Service in New York

Starting a cannabis delivery service in New York offers the potential to tap into a diverse and dynamic customer base, from the bustling streets of Manhattan to the quieter neighborhoods upstate. This guide will walk you through the essential steps and considerations to launch a successful delivery service, ensuring you navigate the regulatory landscape with ease and position your business for growth. 

Whether you're a seasoned retailer or a newcomer eager to enter the cannabis industry, this is your moment to seize the opportunities that New York's legal market has to offer.

#### Key Requirements to Start a Cannabis Delivery Service in New York

For retailers looking to expand their operations or new entrants seeking to establish a delivery-only business, here are the five essential points from the CAURD Delivery Guidance to get started:

##### __Delivery Authorization__

- Secure final approval from [Conditional Adult-Use Retail Dispensary (CAURD)](https://cannabis.ny.gov/caurd) office to start delivery operations.
- Temporary delivery-only locations are permitted for up to 12 months.

##### __Compliance with Direct to Consumer Sales__

- Engage in direct sales to consumers only, with no wholesale or business-to-business transactions allowed.
- Products must be sourced from licensed distributors and orders accepted online or by phone from customers 21+.

##### __Inventory Management__

- Implement a real-time inventory tracking system compatible with the Office of Cannabis Management’s requirements.
- Maintain accurate records of all transactions and inventory adjustments.

##### __Secure Transport and Delivery__

- Ensure all cannabis products are securely transported in enclosed, locked containers.
- Deliveries must be made only to physical addresses within New York State.

##### __Staffing__

- Only workers who are at least twenty-one years of age can transport cannabis products in any way or fulfill delivery orders. Workers can be at least eighteen years of age provided that they do not fulfill such customer-facing roles.
- Ensure thorough background checks for all delivery personnel.  Provide comprehensive training on compliance, safety protocols, and customer privacy.

##### __Robust Security Measures__

- Develop and maintain a comprehensive security plan, including alarms and video surveillance.
- Secure all entrances and ensure surveillance footage is retained for at least 60 days.

For more detailed information, please refer to the full [CAURD Delivery Guidance document](https://cannabis.ny.gov/system/files/documents/2023/07/caurd-delivery-guidance.pdf).

#### Brooklyn's 1st Black Woman-Owned Legal Dispensary

Powered by Meadow, Matawana Dispensary benefits from innovative solutions that streamline operations and enhance the customer experience.

With that being said, navigating the ever-changing landscape of New York's cannabis industry can be challenging, as Leeann Mata has experienced firsthand. In her journey of opening a legal dispensary in New York City, [Matawana Dispensary](https://matawanany.com/), Leeann has encountered various hurdles and learned invaluable lessons along the way. Her story provides crucial insights into the complexities and dynamic nature of this industry, highlighting the importance of adaptability and resilience. 

As Mata describes in an article by [ICSC.com](https://www.icsc.com/), "[Lessons Learned from Opening a Legal Dispensary in New York City](https://www.icsc.com/news-and-views/icsc-exchange/lessons-learned-from-opening-a-legal-dispensary-in-new-york-city)," dealing with regulatory challenges has been particularly daunting: “The regulatory framework is constantly evolving, and staying compliant requires constant vigilance and flexibility.” Navigating the bureaucratic and legislative hurdles that entrepreneurs face reflects the need for a proactive and informed approach to succeed in New York's cannabis market.

### Why should I choose Meadow for my New York Dispensary POS? 

Meadow is ideal for New York dispensaries because of our deep understanding of the unique cannabis market and regulations within the state. Our platform's omnichannel sales capabilities, from delivery to in-store experiences, are designed to meet the diverse needs of New York's customers, providing a seamless and efficient shopping experience across all touchpoints. 

By choosing Meadow, you're selecting a system that not only meets today's needs but is also geared for future growth, making it the smart choice for New York dispensaries looking to stand out in a dynamic market. [Learn more here.](https://getmeadow.com/new-york)

## Getting Started with your Cannabis Delivery Service

### Choose your Delivery Service Model 

Launching a cannabis delivery service in New York requires more than just understanding the basics. At Meadow, we understand that efficiency and simplicity are the cornerstones of success in this dynamic industry. As you take your first steps, it's crucial to grasp the different operation types available to you. With our software, not only do you automate operations, but you also optimize your logistics, enabling you to prioritize business growth and customer satisfaction. 

#### Dynamic Delivery (aka Express, Trunk by Trunk, or "Ice Cream Truck" Style Delivery)

A vehicle gets packed with up hand-selected inventory. Customers within the designated delivery zone for that vehicle can shop from that limited inventory. Orders get packed from the vehicles and dispatched with dynamic delivery without the need to return back to the shop. 

#### Hub and Spoke Delivery (aka Standard or "Pizza" Style Delivery)

Orders come into the central dispensary or inventory location. Orders are packed and sent out to customers via a delivery driver. 

#### Hybrid Model

A mix of Hub and Spoke and Dynamic Delivery; delight customers by letting them choose their own experience. When they land on your website, they can decide if they prefer a wider selection or speed. 

### Order Inventory & Maintain Stock Levels

When launching a new delivery business, it's crucial to manage inventory wisely to avoid overstocking and unnecessary expenses. Start by closely monitoring sales trends and using reports and insights to guide your purchasing decisions. 

By keeping a close eye on what products are selling well and which ones aren't, you can adjust your inventory levels accordingly, ensuring that you always have the right products in stock to meet customer demand. Avoid overordering initially by monitoring sales trends closely and utilizing reports and insights. 

### Inventory Management Tools

Meadow provides actionable data to optimize inventory, helping you make informed purchasing decisions and manage stock levels efficiently. With premium inventory velocity, you can use data on inventory days on hand, projected stock depletion, and product expiration dates to strategically discount products and increase revenue while reducing costs. Additionally, Meadow's real-time cycle count functionality ensures accurate inventory auditing, reducing theft and maintaining alignment between physical inventory and POS inventory.

![Inventory Management Software](//images.ctfassets.net/6kwu1u6s8j23/c5R0Rsd9X1tOjJiJbeUdS/cd91c6d13885044264c0837b59971af8/cannabis_delivery_software__dispatch.png)

### Train & Hire your Team 

When hiring delivery drivers, prioritize candidates with experience, clean driving records, and valid licenses. Conduct thorough background checks to ensure reliability. By investing in proper training and hiring practices, you'll build a delivery team that delivers exceptional service while maintaining compliance and safety standards.

Prioritize comprehensive training for new dispatch or delivery drivers to ensure they're well-prepared for the role. Meadow offers Meadow Mastery, providing free cannabis retail courses tailored to delivery operations, simplifying the training process. 

Read more: [Budtender Training Best Practices for your Dispensary](https://getmeadow.com/blog/how-to-create-a-new-hire-training-and-onboarding-plan-for-your-dispensary)

### Create your Delivery Zones

A delivery zone is a defined geographic area where your delivery service operates. When customers input their address on your online menu and fall within a delivery zone, they can proceed to place an order. In Meadow, you have the flexibility to define your zones by free-hand drawing or importing predefined areas, such as ZIP codes, cities, counties, or tax jurisdictions.

### Customize your Operations

Utilizing zones in Meadow provides access to advanced settings, allowing for further customization of your operations. For instance, zones closer to your shop can offer delivery without additional fees, while zones requiring longer driver commutes may include minimum order requirements or delivery fees. Moreover, as your operations expand across different localities, you can set specific tax rates to ensure accurate taxation for each delivery location.

### Launch your Website 

<sidebar padding="no">
  ![E-commerce solution for your Cannabis Dispensary](//images.ctfassets.net/6kwu1u6s8j23/3PrgnkvudDhVlwXZq1gLlK/51e2f68f1a578c73628e1f8935f00633/1.jpg)
</sidebar> An online menu with live inventory updates is essential for modern businesses, especially in industries like cannabis delivery. It enhances customer experience by providing real-time product availability, reducing frustration from out-of-stock items. By integrating inventory updates directly into their website, businesses can save time and resources that would otherwise be spent manually updating inventory levels. In today's digital marketplace, having a dynamic online menu is key to staying competitive and meeting customer expectations efficiently.

#### Meadow's Menu Pro

Elevate your online presence with Meadow's Menu Pro, designed to optimize your website for peak performance and seamless integration with your delivery operations.

- __Easy Menu Color Customization:__ Tailor your menu to match your brand's aesthetic with simple color customization options.
- __Lightning-Speed Performance:__ Experience lightning-fast loading times to keep your customers engaged and browsing smoothly.
- __Unique URLs for Every Page:__ Each page on your website receives its own distinct URL, enhancing navigation and search engine optimization.
- __Seamless Integration & Implementation:__ Meadow seamlessly integrates with your existing systems and can be implemented with just one line of code, streamlining your website setup process.

When choosing your point of sale system, consider Meadow's all-in-one solution that covers your website needs without additional monthly fees. With Meadow, you can effortlessly host your live inventory on your website using a single line of code, ensuring accurate product availability and enabling customers to place orders online with ease. 

![API Integrations for Cannabis Dispensary Point of Sale](//images.ctfassets.net/6kwu1u6s8j23/1zBMqkpDNDCMehtAG92rtf/72b8de2f044a0b7fd06d9629839042de/Integrations_Hubspot_email.png)

### Partner up with Support from Other Integrations

Whether you're starting with integrations from the get-go or adding services as your delivery business grows, API integrations are essential for maximizing efficiency and streamlining operations. By leveraging Meadow's integrations, you can eliminate manual data entry and simplify your daily operations. 

Say goodbye to time-consuming tasks and errors with systems that seamlessly sync data across platforms, automating previously labor-intensive processes. Craft your custom tech stack by selecting from our range of best-in-class solutions, tailored to meet the specific needs of your delivery business. Say hello to streamlined operations and unlock the full potential of your delivery service with Meadow's integrated support. Learn more about our API Integration Partners [here](https://getmeadow.com/integrations). 

<callout>[Download the Meadow Ice Cream Truck Delivery Guide](#dynamic-delivery-guidebook)</callout>

### Meadow + Onfleet for Smarter Cannabis Delivery Logistics

Our two-way Onfleet and Meadow integration makes it easy to manage orders, optimize traffic routes, assign and schedule deliveries, track driver locations, communicate with customers and review delivery data.

<figure>
  <iframe width="560" height="315" src="https://www.youtube.com/embed/n0dU9J9_eOM" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
  <figcaption>In this webinar with special guest Robert Fierro from Onfleet, we review how the right cannabis delivery software can optimize your business, help you seamlessly navigate state and local regulations, communicate with customers, and scale your operations. </figcaption>
</figure>

Read more blog posts about [Meadow's Cannabis Delivery POS Software](hhttps://getmeadow.com/blog/tags/cannabis-delivery)

Don't miss out on this opportunity to expand your territory, boost your sales, and stay ahead in this new market.

How to Start a Cannabis Delivery Service in New York

With spring in full swing, it’s a perfect time to reflect on the recent [cannabis industry events](https://getmeadow.com/blog/tags/cannabis-events-and-culture) that Meadow has been a part of over the past couple of months. From Hall of Flowers in Ventura to MJ Unpacked in New Jersey, the CA Metrc Roadshow, SF Weed Week, and the 420 celebrations, each event has offered valuable insights and experiences.

We’ve gathered some key takeaways from these events that we’re excited to share with you. Dive into our in-depth posts and photo galleries for the latest in the world of cannabis events.

##### **Key Takeaways from Hall of Flowers, MJ Unpacked, Metrc Roadshow, SF Weed Week and 420.** 

<sidebar padding="no"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/2EDSaXSZJB4JQL7zASD6JR/3c9959067fc8573eda68f4e94fffd350/240313_-_Hall_of_Flowers_Ventura-12.jpg) </sidebar>

## **Hall of Flowers** 

At [Hall of Flowers](https://www.hallofflowers.com/) Ventura, Direct Booth Sales were the star of the show. No waiting in long lines. No lost sales. Fast, easy transactions on the spot. We loved partnering with Hall of Flower once again to power the Direct Booth Sales with [Meadow’s POS](https://getmeadow.com/), for quick, seamless transactions and compliance. This speed and efficiency elevated the entire HOF experience for brands, retailers, and customers alike. With so much to do and see, no one has time for lines and slow processing. 

<sidebar padding="no" side="right"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/7cbDVK4llzryhlR9WApc2h/56664c4df29be983b09cb2de9ca8d7ff/DSC00955.JPG.jpg) </sidebar>

The event showcased a range of high-quality flower strains, from exciting new varieties to beloved classics, reflecting a trend towards unique "gas candy" flavors and premium indoor-grown products. Smaller, owner-operated booths highlighted a shift towards more intimate and authentic interactions, emphasizing lean operations and direct founder involvement.

<sidebar padding="no"> ![Hall of Flowers Ventura 2024](//images.ctfassets.net/6kwu1u6s8j23/6Fl0z9D3Lto7FEx6c9P9Md/387fc4a1b46fce08681cd9490238d3fa/240313_-_Hall_of_Flowers_Ventura-66.jpg) </sidebar>

Sustainability was another focal point, with discussions around the environmental impacts of disposable vapes and the push for more sustainable practices in hardware production. The thoughtfully designed outdoor spaces enhanced networking opportunities and allowed for more organic interaction and consumption, making the overall atmosphere more enjoyable and productive.

__For more, check out our Hall of Flowers Recap & Photo Gallery__ 📸 [*Hall of Flowers 2024: Insights and Innovations from Ventura, CA*](https://getmeadow.com/blog/hall-of-flowers-2024-insights-and-innovations-from-ventura-ca)

<sidebar padding="no"> ![MJ Unpacked New Jersey](//images.ctfassets.net/6kwu1u6s8j23/3KCkmzPOKGXEUPOIp1jEUR/566f5a85c0c88712cfe696fe62b2d2f6/PXL_20240410_170006769.jpg) </sidebar>

## **MJUnpacked New Jersey**

At [MJ Unpacked](https://mjunpacked.com/) in New Jersey, Meadow's presence was felt as we engaged in meaningful conversations with dispensary operators and delivery services. Stationed at Booth #703, Ryan Bush, Meadow’s Head of Sales, and Wally Wong, Meadow’s Senior AE, shared insights and gathered valuable feedback from a diverse range of cannabis professionals. These discussions revealed common challenges and successes across the industry, particularly in the newly opened New Jersey and New York markets.

<sidebar padding="no" side="right"> ![MJ Unpacked New Jersey 2024](//images.ctfassets.net/6kwu1u6s8j23/6BwDEc0WgAkqGiDHmrqswO/7915ad55a4e970953132bd5de9683ea5/1C35FED6-B7ED-4DC0-B0B2-3FB9FE0157BE_1_105_c.jpeg) </sidebar>

The key takeaways from our interactions include the growing importance of scalability and flexibility in cannabis retail operations. Operators expressed a need for systems that can easily expand to accommodate multiple locations and varying state regulations. Meadow's POS system was highlighted for its adaptability and compliance features, making it an important tool for those looking to streamline their operations while staying compliant with state laws.

Additionally, the event underlined the significance of data-driven decision-making in optimizing product offerings and customer engagement strategies. By leveraging real-time data, operators can better understand consumer preferences and adjust their inventory and marketing efforts accordingly. This approach not only enhances customer satisfaction but also increases operational efficiency.

<sidebar padding="no"> ![Metrc Roadshow in California](//images.ctfassets.net/6kwu1u6s8j23/1NGHeSyeQUuH80Q1jJqvQM/97cb8228e7c3ec70374a5a8b66ecd8cf/IMG_7989.jpg) </sidebar>

## **CA Metrc Roadshow**

The [CA Metrc User Exchange](https://www.metrc.com/california-user-exchange/) toured through Santa Barbara, Irvine, and Santa Rosa, showcasing its renewed commitment to cannabis operators by emphasizing its dedication to fostering deeper, more open communication. Their focus was clear: listen to operators, understand their challenges, and refine the system to meet their needs more effectively. 

##### __Here are some of our key takeaways: __

- **Significant Losses Highlight Inventory Management Needs:** One operator we spoke with reported over $2M in losses due to theft and shrinkage last year, underscoring the critical need for robust inventory management and permissions systems which allow operators to maintain tight controls over their products and foster an environment of accountability and trust.
- **The High Cost of Low-Cost Solutions:** Operators expressed frustration with inexpensive solutions leading to larger, more costly problems down the line. The sentiment "cheap solutions are expensive problems" was a recurring theme, emphasizing that initial savings could lead to significant expenses in terms of functionality and reliability.
- **Cycle Counts FTW:** We loved seeing our client [Off The Charts](https://www.offthechartsshop.com/) and hearing about the results they’re seen since implementing regular cycle counts in Meadow, which can be performed during the day without disrupting operations. This has not only improved inventory accuracy but also increased trust in both the information and the employees handling it.

##### __Metrc also unveiled some exciting new updates, including:__ 

<sidebar padding="no" side="right"> ![Metrc Retail ID](//images.ctfassets.net/6kwu1u6s8j23/52o3022JoqZ0SQoA3AnFwG/3eb9691b402e77d17bad764b93a6b70d/Untitled_design_-_2024-05-13T132330.849.png) </sidebar>

- **Retail ID**: Metrc is introducing [Retail ID](https://www.metrc.com/retailid/), a new solution to streamline product labeling. This will be a game-charger for retailers as they will no longer need to relabel every unit of product 🎉 instead, a single label will be affixed to each unit at the point of production and it will follow that product through its life inside and outside of Metrc.
- **Universal Product Catalog**: Tired of scrambling to find product information or images when updating your menu? Metrc’s proposed Universal [Product Catalog](https://catalog.metrc.com/) will provide a centralized platform for brands to upload product assets, saving valuable time and ensuring a smoother customer experience.

__For an in-depth look at the latest Metrc updates and feedback, check out our article: __*[Metrc Announces Retail ID & Universal Product Catalog at User Exchange Event](https://getmeadow.com/blog/metrc-announces-retail-id-and-universal-product-catalog-at-user-exchange)*

<sidebar padding="no"> ![SF's First Weed Week 2024](//images.ctfassets.net/6kwu1u6s8j23/3gA3wIu1JORaiReu1HmJqn/76ef452b1843ca7e1d832e8b07225090/240414_-_SF_Weed_Week-12.jpg) </sidebar>

### **SF Weed Week**

In the lead-up to 420 we celebrated the first-ever [SF WeedWeek](https://sfweedweek.com/), which transformed San Francisco into a focal point for cannabis aficionados, the canna-curious, and industry professionals alike. SF Weed Week was a celebration of the fine art of California cannabis with a curated, week-long series of citywide activations in the run-up to 420. __Here’s a line up of the events Meadow co-hosted:__

<sidebar padding="no" side="right"> ![SF Weed Week 2024](//images.ctfassets.net/6kwu1u6s8j23/1F7ASlq5MHRf7ycBCT7sOU/aaa9a81447d970d74d5d35213ac84902/240414_-_SF_Weed_Week-28.jpg) </sidebar>

- **Genetics Showcase with Cipher:** We gathered at Meadow for an exclusive release of Blueberry Banana x Grape Gas from [Cipher Genetics](https://www.cipher-genetics.com/), and saw incredible flowers from leading breeders like Purple City Genetics and Uncle Dad Vibes who unveiled their latest genetics. The vibes were high, and so were we.
- **B2B Farmers Showcase:** On Wednesday, April 17th, we hosted an industry-only B2B Farmers Showcase where growers, buyers and budtenders showed off their favorite strains, discovered new brands, and sampled some of the best cannabis in NorCal.
- **Happy Hour:** On Friday, April 19 we gathered at Meadow HQ to kick back and relax with our favorite buds before the 420 festivities kicked into high gear.

<sidebar padding="no"> ![2024 SF Weed Week](//images.ctfassets.net/6kwu1u6s8j23/1wv93f73A3ifInaxnK1UL5/6b86912ab8ad2554a634afadb97ad7cf/240414_-_SF_Weed_Week-13.jpg) </sidebar>

420 represents a peak moment of visibility and celebration in cannabis. It’s an opportunity to reflect on how far we’ve come and celebrate the strides we’ve made. 

It hasn’t been easy, but we’re still here. This year, we were particularly excited to bring the community together through curated experiences that honor the plant, the industry, and the people around it.

__Read more about the Farmers Showcase here:__ *[Celebrating ‘the Best Weed in the World’ at SF Weed Week Farmers’ Showcase](https://www.linkedin.com/pulse/beyond-thc-celebrating-best-weed-world-sf-week-farmers-david-hua-vqgkc/?trackingId=DD3uOIKWTOqVMRGFUsp10g%3D%3D)*

<sidebar padding="no"> ![Meadowlands 2024](//downloads.ctfassets.net/6kwu1u6s8j23/6EtCEwwBG8d7xonUXww5yv/2d402ba0968818abfa7b4bbaea4ca412/20230928-Colwell-Meadowlands-9AC0066.jpg) </sidebar>

##### The next big event...
## **Meadowlands 2024**

From Monday, September 30, to Thursday, October 3, we're gathering in the redwoods to activate the community, foster new relationships, and replenish our internal wells. We'll dive into the challenges of the last year, spark new ideas, forge relationships, and prepare for cannabis under Schedule III.

This year, we've chosen a Monday to Thursday schedule to blend work, community, and rejuvenation seamlessly. With WiFi available at Camp Navarro, you can bring your team and keep up with work commitments while immersed in the tranquility of the redwoods. 

<callout> 🌟 **[Get your Meadowlands 2024 tickets HERE](https://www.eventbrite.com/e/meadowlands-2024-tickets-898187752747?aff=oddtdtcreator&utm_campaign=Meadowlands&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8bwYAOTTsMLkU_XWfLl7e3mvI8E9O4NcQzK2eAg2RAFJPIA60cJARysyR-8oLFK_gWYUBY)**
 🔐 **Password**: together </callout>

<sidebar padding="no" side="right"> ![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/2FI6OaKW8qOXzMwJqQhp3D/c7d5fe616ca290ac90261a8f1ebfc9af/20231001-Colwell-Meadowlands-A9C3944.jpg) </sidebar>

Never been to Meadowlands? We're sharing a collection of [photos, stories, and highlights from last year's Meadowlands](https://www.linkedin.com/pulse/its-official-meadowlands-2024-david-hua-0yfve/?trackingId=c1NyL%2BjtSYy11PiakQQnPQ%3D%3D).  Whether you’re a Meadowlands OG or just curious to understand what it's all about, check out the experience and magic of cannabis camp in the redwoods.

<sidebar padding="no"> ![Meadowlands 2024](//images.ctfassets.net/6kwu1u6s8j23/4ksb6arCNFkSG8XszdHllq/e317af651d700bf9350d1f088303672a/20230929-Colwell-Meadowlands-9AC1725.jpg) </sidebar>

Reflecting on the incredible events of the past few months, it's clear that the cannabis industry is evolving. From the innovation and efficiency showcased at Hall of Flowers, to the insightful conversations at MJ Unpacked, the dedicated efforts of the CA Metrc Roadshow, the vibrant celebrations during SF Weed Week, and the anticipation of Meadowlands 2024, we are witnessing a dynamic blend of growth, engagement, and cultural celebration.

As we continue to navigate this exciting landscape, we're committed to sharing our experiences and learnings with you. Stay tuned for more updates and insights as we journey forward together, fostering a thriving and connected cannabis community.

Dive into our learnings and photo galleries for the latest in the world of cannabis events.

Celebrating Cannabis: Lessons from the Front Lines

This year marked Meadow's 7th anniversary at the [Hall of Flowers](https://www.hallofflowers.com/), held for the first time at the Ventura County Fairgrounds. Reflecting on our experience, it’s clear that the cannabis industry continues to evolve rapidly, with innovation and community at its heart. 

The highlight for us was seeing how technology is making selling cannabis easier and faster each year. At HOF Ventura, [Meadow’s POS system](https://getmeadow.com/) brought the same efficiency and speed to direct in-booth sales as it does to our top dispensary partners, eliminating wait times and making it easy to buy products on-the-spot. 

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/4FdHcD520iEtgTpsuHQE1H/f7cc3b3d4e18a3879ae22c2e76784f0a/Hall_of_Flowers__2_.png)
![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/2fzBTPfyks9zf6UQWycNic/c5ad2bc73ed2581761f2dbdb9c2ce785/Hall_of_Flowers.png)

###### Pictured 📷 Meadow POS In-Booth Sales at both [Ojais Finest](https://ojaisfinest.com/) and [Cookies](https://cookies.co/) alongside Ryan Bush from [Meadow POS](https://getmeadow.com/) and [Stately Distribution](https://statelydistribution.com/)'s Booth

This efficiency meant everyone could spend more time enjoying the event—exploring new products, connecting with people, and experiencing everything Hall of Flowers had to offer without the hassle of standing in line. We also observed exciting trends in product innovation and sustainability, which are shaping the future of the cannabis industry. 

### Here’s a breakdown of what we learned and what it means for the future of retail and B2B cannabis events.

## **Direct Booth Sales: A Game Changer**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/2AkVyCs3Ubnr8SGn1e8cye/dc5ca206b062b99d9d876e182b7ff902/Hall_of_Flowers__3_.png)

###### Pictured 📷 Meadow POS In-Booth Sales at both [Seven Leaves](https://www.sevenleavesca.com/) and [Ojai's Finest](https://ojaisfinest.com/)

One of the standout features at the Hall of Flowers was the Direct Booth Sales activation. By integrating Meadow’s technology directly into the sales process, we enabled brands and retailers to conduct transactions effortlessly right at their booths. The absence of lines and immediate product accessibility not only heightened the customer experience but also capitalized on the peak interest moments, ensuring no sales opportunity was missed. 

Direct Sales also highlighted how technology can create seamless, efficient interactions between retailers, brands, and end-customers, helping everyone focus on what they do best. This innovation allowed everyone to maximize their time at the show, engaging with the community and exploring the fair’s offerings without the hassle of wait times.

## **Spotlight on Flower Quality and New Strains**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/iTc5IBtkhZcvTZObBsmuR/6b7bbced0e4f9431e07f65f301f92dbe/Hall_of_Flowers__4_.png)

###### Pictured 📷 Flower from [Royal Key Organics](https://www.royalkeyorganics.com/) alongside [LAX Packs](https://www.laxpacks.com/)' Booth

Cultivators brought their A-game to Ventura, showcasing a mix of innovative new strains and old-school classics. A noticeable trend was the popularity of “gas candy” flavors and a preference for indoor-grown options. 

The introduction of blended flower varieties piqued interest, suggesting a new trend on the horizon. The dedication to quality and innovation in cultivation is a clear signal that the industry continues to mature, with producers striving to meet the sophisticated and evolving palates of today’s consumers.

## **The Emergence of Smaller, Leaner Brands**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/18faXpa6umkEImSLudHDPA/9f466cea2f1c85a9c095d6eaaf1608af/Hall_of_Flowers__5_.png)

###### Pictured 📷 [El Blunto](https://www.elblunto.com/)'s Booth

This year, we noticed a shift towards smaller, more focused booths often manned directly by brand founders. This move towards leaner operations reflects a broader industry trend where efficiency and personal connection intersect. 

These smaller setups not only reduce overhead but also foster genuine interactions, giving brands a chance to engage directly with buyers and end-customers. This hands-on approach is invaluable, as it builds trust and loyalty through personal connection.

## **Sustainability Takes Center Stage in Vape Technology**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/4PiqPBLNI3DKEa0vKMOVey/115f8a960e76c1d75f291192957026d5/Hall_of_Flowers__7_.png)

###### Pictured 📷 [Bloom Brands](https://thebloombrands.com/) Disposable Vape Pens, [Dime Industries](https://dimeindustries.com/) Disposable Vape Pens

The ongoing debate about disposable vapes and their environmental impact remains a hot topic. While hardware innovations have improved functionality and user experience, the sustainability of these single-use products is concerning. 

This year’s Hall of Flowers highlighted several advancements aimed at reducing waste, including discussions on upcycling and enhancing the sustainability of vape technology. These conversations are crucial as they guide the industry toward more environmentally friendly practices.

## **An Optimized Event Layout Enhances Overall Experience**

![Hall of Flowers](//downloads.ctfassets.net/6kwu1u6s8j23/1nLwgHVmIBzxPfMuQWp9MN/b319a9722760b14f70108015f54c1520/Hall_of_Flowers__6_.png)

###### Pictured 📷 [Stone Road](https://stoneroad.org/) and [Bong Baba](https://bong-baba.com/)'s Booths, along with Mia from [Redwood Roots Distribution](https://redwoodrootsfamily.com/) 

The new venue layout with vibrant outdoor spaces significantly enhanced the event experience. It facilitated easy movement, comfortable networking, and, of course, plenty of opportunities for consumption within compliant settings. The thoughtful arrangement of spaces underscored the event’s commitment to providing not just access but also an elevated experience where sampling and direct interaction with product vendors were encouraged.

## **Looking Forward**

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/7mNMBDAQgqLVZ9qL42O6wc/f9d7d32a6bf78510dddd1ead01c459fd/Hall_of_Flowers__8_.png)

###### Pictured 📷 [Blazy Susan](https://blazysusan.com/)'s Outdoor Booth Experience and Mikiko Yokoyama from [Meadow POS](https://getmeadow.com/)

The cannabis industry is always changing, and it's moving towards more personal, efficient, and eco-friendly ways of doing things. 

At Meadow, we're proud to be part of these changes. Our technology helps the cannabis community meet today's demands, get ready for the future, and create delightful experiences along the way. 

We're excited to keep working with dispensaries, brands, and events, providing the tools they need to succeed. It’s clear that for events like Hall of Flowers, fast, direct, in-booth sales is the way to go. 

[**>> Next up: Our Recap of the California Metrc User Exchange Events Events**](https://getmeadow.com/blog/metrc-announces-retail-id-and-universal-product-catalog-at-user-exchange)

![Hall of Flowers](//images.ctfassets.net/6kwu1u6s8j23/3jR1APIn51jqgOPByDHrHM/2e517fc856dafb328cebc371485785a9/Hall_of_Flowers__9_.png)

Read more about [Seamless In-Booth Event Sales for Brands at Hall of Flowers](https://getmeadow.com/blog/seamless-in-booth-event-sales-for-brands-at-hall-of-flowers) (Plus: Download The Ultimate Guide to Cannabis Events!) 

__Interested in offering In-Booth sales at your next Hall of Flowers? Email events@getmeadow.com __

Read more about the advantages of In-Booth Sales at Hall of Flowers and B2B Cannabis Events

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The Meadow Blog

Browse by tag:

6 Dispensary Deals that Boost Sales and your Bottom Line

What to Expect during a DCC Inspection: Insights from Off the Charts San Francisco

Top Reasons to Attend Meadowlands 2024

Celebrating California Hash: Highlights from Meadow's B2B Hash Showcase

MA Flower Expo: Showcasing Innovation in Cannabis Retail

Abide Dispensary’s Ice Cream Truck Delivery at BottleRock 2024: A Cannabis Case Study

Michigan Metrc User Exchange Event: Retail ID & Universal Product Catalog Announcement

How to Start a Cannabis Delivery Service in New York

Celebrating Cannabis: Lessons from the Front Lines

Hall of Flowers 2024: Insights and Innovations from Ventura, CA

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